Last updated: November 10, 2026
Is Up down? User reports show problems with Up
Millions count on Up to get through their day. Is Up down? Look at the real-time status and user reports below.
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Up problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Up over the past 3 months?
Most reported locations
Where Up reports are coming from in the last 24 hours.
No problem locations to show yet. Up looks fine right now. Locations appear here as soon as users submit reports.
Latest Up user reports
No reports yet — be the first to report a problem above.
Up outage history
Our latest check and the live report status for Up.
✓ Our latest check (10 November 2026, 2:00 AM PKT): up.gov.in did not answer on our last check. It may be having problems, or the check itself was blocked.
Good news. Up has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Up uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Leave your email and we will tell you when Up is having problems, and when it is back up. No spam.
Up on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Up is down. Checked 8 November 2026, 12:45 AM PKT.
A few mentions. Nothing wide is going on.
- @jkoteen.bsky.social 8 Nov, 12:38 AM PKT
The sanewashing will continue until up is down.
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Step by step fixes for the problems people report most.
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Is Up Down Right Now?
Up is Australia’s popular digital bank, offering spending accounts, savings with bonus interest, and instant payments through its mobile app. When Up goes down, customers cannot check balances or make payments. This page tracks live Up outage reports, current status updates, and real-time user-reported issues.
If up.com.au is not loading for you right now, check the live graph above for Up outage reports from the last 24 hours. This Up status page updates in real time. A flat line means the service is running normally, while spikes show other users are reporting a Up outage at the same time.
Is Up Down for Me or Everyone?
To find out whether Up is down for everyone or just you, open up.com.au in a different browser or switch to mobile data. If it loads on mobile data but not Wi-Fi, the issue is with your connection. If it fails everywhere, the graph above will show a spike in Up reports.
Why Is the Up App Not Working?
The most common reason the Up app fails is a backend outage affecting logins or transactions. Check the outage graph above to see if others report problems at the same time.
First, update the app from the App Store or Play Store. Old versions can break after backend changes. A phone restart also clears temporary glitches.
Why Can’t I Log In to Up?
Login failures are often caused by expired sessions or biometric issues. Try your passcode instead of fingerprint or face ID. If you changed phones, you may need to re-verify your identity.
Why Are My Up Payments Failing?
Declined payments while the app works are usually bank-side fraud checks or insufficient funds in the right account. Check that the money is in your spending account, not locked in a saver.
If a payment fails during a wider outage, wait for the all-clear before retrying to avoid duplicates.
Is My Money Safe When Up Is Down?
Yes. Up is backed by Bendigo and Adelaide Bank, and deposits are covered by the Australian Government guarantee up to $250,000. An app outage does not affect your funds, only your access to them temporarily.
Up publishes incident updates on its status page during outages.
Scheduled payments queue up and process once systems recover.
The card network works separately, so tap payments may still go through.
What Should I Do If Up Still Isn’t Working?
If the Up app is still not working, check Up’s official status page or social accounts for incident updates. During confirmed outages, avoid retrying failed payments repeatedly. Your scheduled payments will process once systems recover.
For urgent money needs during an outage, remember that your physical Up card may still work at terminals even when the app is down, since card networks operate separately. Keep some backup payment method available.
Common Up Problems and Fixes
App Won’t Open
The app crashes or hangs. Update it, restart your phone, or reinstall.
Login Fails
Biometric or passcode rejected. Try the alternative login method and re-verify if needed.
Payments Declined
Transactions fail. Check your spending balance and wait out any outage.
Transfers Delayed
Osko payments are slow. This is often system-wide during incidents.
Balance Not Updating
The displayed balance is stale. Pull to refresh or restart the app.
Having a problem with Up?
Comments are public and help others understand the issue.
How Can I Stay Updated on Up Outages?
Up maintains an official status page that posts incident updates during outages, and the live graph above shows real customer reports as they happen. Following both gives you the full picture. During a confirmed outage, avoid retrying failed payments, since duplicates can occur when systems recover.
Keeping a second payment method, like another bank card, ensures you are never stuck during an app outage. Your money stays safe at all times, because deposits are government-guaranteed through Up’s banking partner regardless of app status.
Frequently Asked Questions
What should I do if my Up card is declined even though I have money?
A declined card often means a card control is switched off, like online or in-store payments. Open the app and check your card settings and any freeze on the card. Also confirm the purchase fits your available balance in the right account.
Why can’t I log in to the Up app?
Try your passcode instead of biometrics, and update the app.
Is my money safe if Up is down?
Yes, deposits are government-guaranteed up to $250,000 through its banking partner.
Why are payments failing?
Check your spending balance and look for outage reports before retrying.
Does a first PayID transfer to someone new take longer?
First payments to a new PayID or account can be held for security checks. This delay is normal and the money usually arrives within a day. Later payments to the same person are normally much faster.
Who owns Up bank?
Up is a digital banking brand delivered in partnership with Bendigo and Adelaide Bank in Australia.