Last updated: November 10, 2026
Is Trustpilot down? User reports show no current problems with Trustpilot
Trustpilot is a well-known name that customers know and trust. Wondering if Trustpilot is down? The live reports below have your answer.
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Trustpilot problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Trustpilot over the past 3 months?
Most reported locations
Where Trustpilot reports are coming from in the last 24 hours.
No problem locations to show yet. Trustpilot looks fine right now. Locations appear here as soon as users submit reports.
Latest Trustpilot user reports
No reports yet — be the first to report a problem above.
Trustpilot outage history
The biggest Trustpilot outages on record, plus our latest check.
- 12 June 2025. About 1 hour. Some users could not log in or create a new account because of a provider failure.
✓ Our latest check (9 November 2026, 11:10 PM PKT): trustpilot.com answered normally in 102 ms.
Good news. Trustpilot has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Trustpilot uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Trustpilot down alerts
Leave your email and we will tell you when Trustpilot is having problems, and when it is back up. No spam.
Trustpilot on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Trustpilot is down. Checked 10 November 2026, 1:05 AM PKT.
Quiet right now. Nobody on Bluesky is saying Trustpilot is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is My Internet Down? How to Tell in Minutes
→ How to Restart Your Router the Right Way
→ How to Change Your DNS Servers
Is Trustpilot Down Right Now?
Trustpilot is one of the world’s largest review platforms. Millions of shoppers read and write reviews here before buying from online stores. When the site goes down, review pages vanish and new reviews cannot be posted.
This page shows the live Trustpilot status. You can check if the platform has a problem right now, or if something is wrong on your end. Full outages are rare, with the last official one reported weeks ago.
Is Trustpilot Down for Me or Everyone?
Check the live chart above. If many users report problems, Trustpilot is down for everyone. If reports are low, the issue is likely on your end. Try a different browser or device to test. In Tanzania, TTCL users run the same second-device test, since a portal failure on both screens blames the account side.
Why Is Trustpilot Not Loading?
The site can slow down when many visitors arrive at once. Some users report pages refusing to load at all while other websites work fine. A weak connection is often the real cause.
Ad blockers and VPNs sometimes interfere with the site. Reviews may fail to display if your browser blocks key scripts. An outdated browser can also break page rendering.
If pages will not open, disable your VPN and ad blocker for the site. Clear your cache and cookies. Try incognito mode to rule out extension trouble.
Why Can’t I Submit a Review?
You must be logged in to post a review. The platform also has rules about who can review which business. If you do not meet the requirements, the submit button may stay greyed out.
Make sure your review follows the guidelines. Very short reviews may be rejected. If the form keeps failing, refresh the page and try again. Log out and back in to reset your session.
Why Are Reviews Not Displaying?
Missing reviews are usually a display glitch, not deleted content. Logging out and back in often brings them back. Clearing your cache forces fresh data to load.
New reviews can take time to appear publicly. The platform checks reviews before publishing. If your review never shows up, check your email for a verification request.
Is the Trustpilot App Crashing?
App crashes usually come from an old version. Update to the newest release from your app store. A full phone restart clears temporary glitches that cause crashes.
If crashes continue, delete and reinstall the app. Make sure your phone software is up to date. Low storage space can also make apps unstable.
Common Trustpilot Problems and Fixes
Website not loading
Website not loading: Refresh the page first. Try a different browser or device. Check your internet connection. Disable VPNs and ad blockers that may block the site.
Reviews not displaying
Reviews not displaying: Clear your cache and cookies. Log out and log back in. Wait a bit for new reviews to pass checks. Try incognito mode.
Cannot submit a review
Cannot submit a review: Make sure you are logged in. Check that you meet the review requirements. Refresh the page and retry. Keep your review detailed and honest.
App keeps crashing
App keeps crashing: Update the app to the latest version. Restart your phone. Reinstall the app if crashes persist. Free up storage space.
Pages load very slowly
Pages load very slowly: Slow loads often mean a weak connection. Switch networks. Disable heavy extensions. Try again at off peak hours.
Having a problem with Trustpilot?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I get my Trustpilot review back online after it was taken offline?
Reviews are removed when automated checks cannot confirm they describe a real experience. Reply to the notification email and send proof of your purchase or booking so it can be reviewed again.
How long does a new Trustpilot review take to show up?
Every review passes automated checks before it appears, and this can take up to two hours. Wait for the confirmation email before posting it again.
What documents will Trustpilot accept as proof for my review?
This happens when the system needs proof that you really used the business. Send an invoice, order confirmation, or booking email showing your name and the business name.
What should I check if I cannot sign in to my Trustpilot account?
You may be using a different sign-in method than the one you registered with. Sign in the same way as before, for example with the same email or social account.
Does one review change a company’s TrustScore straight away?
No. Scores refresh as reviews are checked and counted, so changes are not instant. A single review also moves the score only a little, so look again later.
What happens if a business flags my Trustpilot review?
Businesses can flag reviews they believe break the rules, such as reviews not based on a real purchase. Your review normally stays visible while it is assessed.