Last updated: November 9, 2026
Is Testbook down? User reports show problems with Testbook
Testbook serves customers all across the country. Check the live outage reports below to see if Testbook is having problems right now.
Report a problem !
Select which issue applies
Testbook problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Testbook over the past 3 months?
Most reported locations
Where Testbook reports are coming from in the last 24 hours.
No problem locations to show yet. Testbook looks fine right now. Locations appear here as soon as users submit reports.
Latest Testbook user reports
No reports yet — be the first to report a problem above.
Testbook outage history
Our latest check and the live report status for Testbook.
✓ Our latest check (7 November 2026, 4:50 PM PKT): testbook.com answered normally in 75 ms.
Good news. Testbook has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Testbook uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 10 October 2026 to 8 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Testbook down alerts
Leave your email and we will tell you when Testbook is having problems. One email per outage, no spam.
Testbook on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Testbook is down. Checked 7 November 2026, 11:21 PM PKT.
Quiet right now. Nobody on Bluesky is saying Testbook is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is My Internet Down? How to Tell in Minutes
→ How to Restart Your Router the Right Way
→ How to Change Your DNS Servers
Is Testbook Down Right Now?
No, Testbook is not down right now. The app and website are working normally. If tests will not load, the trouble is most likely local.
This page tracks the live Testbook status. The chart above shows real-time reports from students. A flat chart means the platform is healthy.
Is Testbook Down for Me or Everyone?
Look at the live chart. A spike means Testbook is down for everyone. Low reports mean your device or connection is the issue.
Why Does the Testbook App Log Me Out?
Many users report being logged out in the middle of a test. This is the most common complaint. The session expires or the app glitches, and the test progress can be lost.
OTP delays make login painful. Codes sometimes arrive after two minutes, too late to use. Requesting another code too fast can block further attempts.
If login keeps failing, the app data may be corrupt. Clearing the app data or reinstalling gives a clean start.
Why Are Testbook Tests Not Loading?
Heavy test pages need a strong connection. On slow networks, questions load one by one or freeze. Switching to Wi-Fi helps.
During popular exam seasons, servers get crowded. Mock tests may stall at peak study hours. Trying early morning or late night is smoother.
Why Is My Payment Deducted Without Access?
Some users report money deducted but no course access. This happens when payment succeeds but activation lags. Check your purchase history before paying again.
Auto-pay complaints appear in reviews. If a subscription renewed without warning, check the subscription settings and cancel from there.
Is Testbook Free?
Parts are free, including some practice questions. Full test series and courses are paid. The free tier is enough to try the platform before buying.
Common Testbook Problems and Fixes
Logged out during tests
Keep the app updated. Avoid switching networks mid-test. Reinstall if logouts repeat.
OTP not arriving
Wait two full minutes before requesting again. Check the number entered. Try a different network.
Tests not loading
Use Wi-Fi for mock tests. Clear app cache. Try off-peak hours.
Payment deducted, no access
Check purchase history first. Contact support with the transaction ID. Do not pay twice.
App freezing
Update the app. Free up storage. Reinstall as a last resort.
Having a problem with Testbook?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I fix Testbook class videos that show a blank screen or keep buffering?
This usually comes from a weak connection, an outdated app, or a full app cache. Update the app, clear its cache, and restart your phone before joining again. If the video still stalls, lower the playback quality in the player settings and keep other downloads paused.
Why does Testbook log me out during tests?
Session glitches cause this. Keep the app updated and avoid switching networks mid-test.
Why is my OTP not coming?
Codes can take up to two minutes. Wait before requesting another one.
Is Testbook free?
Some content is free. Full test series and courses are paid.
What can I do if payment was deducted but I got no access?
Check purchase history and contact support with the transaction ID.
Where can I check my mock test result on Testbook after submitting?
Your score appears in the analysis section of the test once the attempt has synced properly. If the connection dropped during submission, the attempt may not be recorded at all. Reopen the test from your attempted tests list, and retake it if the attempt is missing there.