Last updated: November 10, 2026
Is Temu down? User reports show no current problems with Temu
Temu is a name people recognize and rely on. Check the live outage reports below to see if Temu is having problems right now.
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Temu problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Temu over the past 3 months?
Most reported locations
Where Temu reports are coming from in the last 24 hours.
No problem locations to show yet. Temu looks fine right now. Locations appear here as soon as users submit reports.
Latest Temu user reports
No reports yet — be the first to report a problem above.
Temu outage history
The biggest Temu outages on record, plus our latest check.
- 10 December 2025. About 6 hours. The Temu app failed to load for many shoppers, showing connection errors and sudden stops.
✓ Our latest check (10 November 2026, 12:10 AM PKT): temu.com answered normally in 62 ms.
Good news. Temu has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Temu uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Temu down alerts
Leave your email and we will tell you when Temu is having problems, and when it is back up. No spam.
Temu on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Temu is down. Checked 10 November 2026, 3:03 AM PKT.
Quiet right now. Nobody on Bluesky is saying Temu is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is My Internet Down? How to Tell in Minutes
→ How to Restart Your Router the Right Way
→ How to Change Your DNS Servers
Is Temu Down Right Now?
No, Temu is not down right now. The app and website are working normally. If products will not load or checkout fails, the trouble is most likely local.
This page shows the live Temu status. The chart above tracks real-time reports from shoppers. A flat chart means no widespread outage.
Is Temu Down for Me or Everyone?
Check the live chart. A spike means Temu is down for everyone. Low reports mean your app or connection is the issue. Try the website if the app fails. Weather watchers in Japan run the same swap during storms, since Tenki radar loads on whichever screen answers first.
Why Does the Temu App Keep Freezing?
The app is heavy with images and videos. On phones with low storage, it stutters and freezes. Freeing up space makes a clear difference.
Too much cached data slows it down over time. The cache grows as you browse, and an old cache can freeze the app. Clearing it in the app settings helps.
An old app version causes crashes. Updates fix bugs that freeze the feed. Check your app store for the newest version.
Why Is My Temu Order Not Showing?
Orders can vanish if you checked out as a guest or with a different account. Many people have two logins without realizing. Check the email for the order confirmation to see which account was used.
Payment delays hide orders briefly. If the bank held the charge, the order appears once payment clears. Give it some time before reordering.
Why Isn’t My Temu Tracking Updating?
Tracking stalls at carrier handoffs. Packages move between warehouses without scans for days. This is normal for overseas shipping.
Give it 24 to 48 hours between updates. If tracking never moves for over a week, contact support with your order number.
Why Did My Temu Payment Fail?
Banks often block Temu charges as unusual. The first purchase from a new merchant triggers fraud checks. Approve it with your bank and retry.
Prepaid cards and mismatched billing addresses also fail. Use a card whose billing address matches your account.
Common Temu Problems and Fixes
App freezing or crashing
Update the app. Clear its cache. Free up phone storage.
Order not showing
Check which account you used. Look for the confirmation email. Allow time for payment to clear.
Tracking not updating
Wait 24 to 48 hours. Tracking stalls during carrier handoffs. Contact support if stuck over a week.
Payment declined
Approve the charge with your bank. Check billing address match. Try another payment method.
Login or code issues
Wait before requesting another code. Check spam folders. Try email login instead of SMS.
Having a problem with Temu?
Comments are public and help others understand the issue.
Frequently Asked Questions
Why isn’t my Temu coupon working?
Most Temu coupons have conditions, like a minimum spend, selected items only, or a set expiry time. Open the coupon in the app and read its rules before you check out. Remove items the coupon excludes, or raise the order total to the minimum it needs.
Why does the Temu app keep freezing?
Clear the app cache, free up phone storage, and update to the newest version.
Where is my Temu order?
Check which account you used and look for the confirmation email. New orders can take time to appear.
Why isn’t my tracking updating?
Packages stall at carrier handoffs. Wait 24 to 48 hours between scans.
Why was my payment declined?
Banks often flag first Temu purchases. Approve the charge and retry.
Is Temu legit?
Yes, Temu is a real marketplace run by PDD Holdings. Shipping is slow because most goods come from China.