Last updated: November 10, 2026

Is PosteMobile down? User reports show no current problems with PosteMobile

PosteMobile is the mobile arm of Poste Italiane, on postemobile.it and in the PosteMobile app. It sells prepaid and postpaid plans, with SIMs sold in post offices as well as online. The app shows credit, bundles and the line state in one view.

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PosteMobile problems reported in the last 24 hours

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Most reported problems

All quiet. No issues reported in the last 24 hours.

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Most reported locations

Where PosteMobile reports are coming from in the last 24 hours.

No problem locations to show yet. PosteMobile looks fine right now. Locations appear here as soon as users submit reports.

Reports map

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Nothing on the map right now. PosteMobile looks fine.

Latest PosteMobile user reports

No reports yet — be the first to report a problem above.

PosteMobile outage history

The live report status for PosteMobile, updated as reports come in.

Good news. PosteMobile has no reported problems right now. If it is not working for you, report it above and your report will appear here.

PosteMobile uptime and reports

Live report counts and the day by day record for the last 30 days.

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Last 30 days

User reports received in each period.

Last 30 days, day by day: 12 October 2026 to 10 November 2026

Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.

The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.

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PosteMobile on social media

An early signal from outside our site, watched in rotation.

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Last 24 hours

Posts on Bluesky saying PosteMobile is down. Checked 10 November 2026, 12:58 AM PKT.

Quiet right now. Nobody on Bluesky is saying PosteMobile is down.

Is PosteMobile down right now?

A PosteMobile app that never updates credit brings users here for a clear PosteMobile status. PosteMobile down reports rise when login fails, a post office SIM never activates, or the line stops right after a port-in.

Most hours the app opens to credit and bundles at once, top-ups land fast, and calls plus data run cleanly. Faults usually hit one piece: the login, the activation, or the port. A lone stuck piece almost never signals a company-wide failure. The same split applies to mail accounts, where a Posteo login fault rarely means the whole service is down.

Is PosteMobile down for me or everyone?

Load postemobile.it in a desktop browser while the app login fails. A credit screen that appears there clears the line and blames the phone app. A desktop login that fails the same way makes is PosteMobile down for me a shared fault, not a phone fault.

PosteMobile and the post office link

PosteMobile SIMs sell in post offices, where staff handle identity checks and activation on the spot. The same SIMs also sell online, with activation finishing from the app. A post office SIM that never activates needs its sale receipt and the line number ready.

The app ties the mobile line to the wider Poste account world, with bills and top-ups in one view. Post office buyers who never linked the app can still manage the line from the site. The site account shows the same credit and bundles as the app. A buyer who never linked the app still sees the same numbers on the site.

Top-ups and the PosteMobile app

Top-ups run from the app, the site, or a post office counter, and the credit should land at once. A counter that never moves after a top-up usually refreshes once the app pulls fresh data. The payment receipt settles whether the money ever reached the line.

A line that stops after a port-in

A port-in moves the old number onto a PosteMobile SIM in stages, and the line can pause during the switch. A line that stays dead past the switch window needs its port state checked in the app. A PosteMobile outage shows the same dead line on many numbers in one area at once.

SIM replacement in store

A lost or damaged SIM gets replaced in a post office, with an identity check at the counter. The replacement SIM takes over the number once the swap completes, and the old SIM dies at the same moment. A replacement that never takes over needs the swap request checked.

Common PosteMobile Problems and Fixes

These quick checks clear most PosteMobile login, activation and credit faults without a counter visit.

Sign in on the site instead

Sign in on postemobile.it from a browser instead. If the account opens on the web, the app is at fault, and a reinstall sorts it.

Restart after activation

Power the phone off and on once the SIM activates. The reboot forces a new network search and wakes a silent line.

Check the payment receipt

For a missing top-up, read the payment receipt first. A failed top-up never reaches the line, while a valid receipt shows the credit should be there.

Keep the sale receipt ready

A post office SIM that never activates needs its sale receipt and line number. Support cannot trace the sale without those two details.

Sign out and back in

An outdated credit counter often refreshes after a full sign-out. Shut the app, sign in again, and let it fetch fresh line data.

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Frequently Asked Questions

Why does credit never update?

A stale counter usually means the app cached old data. Sign out fully and sign in again, or check the same line on the site.

Is topping up possible in store?

Top up from the app, the site, or a post office counter. Credit should arrive at once, though the counter can trail by a few minutes.

What do I do when a post office SIM never activates?

Keep the sale receipt and the line number, then contact support through the app or the site. The receipt lets support trace the sale.

Can I replace a lost SIM in store?

Yes, a post office replaces a lost or damaged SIM with an identity check. The replacement takes over the number once the swap completes.

Does the line pause during a port-in?

The line can pause briefly while the switch flips to the new SIM. A line dead past the switch window needs its port state checked.

Where do I see my bundles?

Bundles live in the PosteMobile app and on postemobile.it, beside credit. GB, minutes and SMS sit together with the renewal date.