Last updated: November 10, 2026
Is Nu down? User reports show no current problems with Nu
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Our latest check and the live report status for Nu.
✓ Our latest check (10 November 2026, 12:20 AM PKT): nu.or.id answered normally in 499 ms.
Good news. Nu has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Nu uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Nu on social media
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Posts on Bluesky saying Nu is down. Checked 7 November 2026, 11:26 PM PKT.
Quiet right now. Nobody on Bluesky is saying Nu is down.
- @tapeboard.bsky.social 26 Oct, 7:28 PM PKT
$NU down 20.1% this session on Lula’s win headline, moving 141.61M shares from prior close of 15.16. Scanner flagged at 15.21, down 20% since flag, m… https://tapeboard.com/go/bsky/scanner?utm_source=bluesky&utm_medium=p - @tapeboard.bsky.social 26 Oct, 5:27 PM PKT
$NU down 24.8% to $11.40 premarket from $15.16 prior RTH close on 19,411,945 shares. Brazil election uncertainty and leadership questions are driving th… https://tapeboard.com/go/bsky/scanner?utm_source=bluesky&utm_mediu
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Is Nubank Down Right Now?
Nubank is a Brazilian digital bank started by David Velez. It offers credit cards, accounts, and payments through its app, with no physical branches. Millions of Brazilians use it for daily money tasks. If the app will not open, check here whether Nubank is down or the fault is yours.
This page tracks the live Nubank status. The chart above shows user reports from the last 24 hours. A flat line means the bank is fine. A spike means many customers report trouble at once.
Is Nubank Down for Me or Everyone?
No, Nubank is not down for everyone when reports are low. Banking apps can fail on one phone while working for others. Restart the app and check your connection first.
Why Can’t I Log In to Nubank?
Login failures hit during wider app outages. Users report the app freezing at the login screen. Internet banking can fail at the same time. These spells often pass within hours.
Make sure the app is updated to the newest version. Try switching between Wi-Fi and mobile data. Log out and back in if you get stuck in a loop. Contact support through the app chat if it stays broken.
Why Are My Nubank Pix Payments Failing?
Pix transfers can fail when the payment network wobbles. The issue may sit with the whole Pix system, not just Nubank. Users see errors when sending money during these spells. It is rarely your account at fault.
Wait a short while and try the transfer again. Check that your balance covers the amount. As a backup, free TED transfers and boletos also work in the app.
Why Was My Nubank Card Declined?
Cards have been rejected in stores even with credit available. Past outages blocked routine purchases for hours. The problem started suddenly and hit many users at once. It was not tied to individual accounts.
If your card fails, check the app for a service notice. Try the virtual card for online buys. Make sure the card is unlocked in the app settings.
Why Is the Nubank App Unstable?
The app can crash or show odd errors after updates. Old app versions cause more trouble. A shaky connection makes logins and payments fail too. Cache buildup over time adds glitches. At home the connection behind the app matters too, and NURO Hikari lines slow the same way when whole streets log on at night.
Update the app from your store right away. Clear the app cache in your phone settings. Reinstall as a last step if crashes keep coming.
Common Nubank Problems and Fixes
Cannot log in
Update the app first. Switch networks and retry. Log out and back in to break the loop.
Pix payment fails
Wait and try again later. Check your balance. Use TED or boleto as a backup.
Card declined in store
Check the app for outage notices. Try the virtual card. Make sure the card is unlocked.
App crashes
Update to the newest version. Clear the app cache. Reinstall if it keeps crashing.
Balance not updating
Pull down to refresh in the app. Restart the app. Check your connection.
Having a problem with Nubank?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I get Nubank facial recognition to work when it keeps failing?
Face checks fail in weak light or when the camera lens is dirty. Face the camera in a bright place and wipe the lens first. Remove glasses or hats if the app still refuses to match you.
Why can’t I log in to the Nubank app?
Update the app and switch networks. Log out and back in. Outages usually pass within hours.
Why is my Pix transfer failing?
The Pix network itself can wobble. Wait and retry. TED transfers and boletos work as backups.
Why was my Nubank card declined?
Past outages blocked purchases for many users at once. Check the app for notices and try the virtual card.
Who founded Nubank?
David Velez started Nubank. It grew into one of the largest digital banks in the world.
Does Nubank have branches?
No, Nubank is fully digital. All banking happens in the app, with chat and phone support.