Last updated: November 10, 2026
Is Nhs down? User reports indicate possible problems with Nhs
Nhs is a popular choice for people who want reliable service. If something feels off with Nhs, the live status below will tell you what is going on.
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Nhs problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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How would you rate Nhs over the past 3 months?
Most reported locations
Where Nhs reports are coming from in the last 24 hours.
No problem locations to show yet. Nhs looks fine right now. Locations appear here as soon as users submit reports.
Latest Nhs user reports
No reports yet — be the first to report a problem above.
Nhs outage history
The biggest Nhs outages on record, plus our latest check.
- 19 July 2024. About 3 days. Most GP practices lost their appointment and patient record system, forcing staff back to paper records.
- 3 June 2024. About 3 months. A ransomware attack on a lab supplier left London hospitals unable to get blood test results.
- 18 August 2022. About 6 hours. Travellers could not open their Covid Pass to prove vaccination status before their flights.
- 13 October 2021. About 3 hours 30 minutes. Travellers could not load their Covid Pass in the app or online to board flights.
✓ Our latest check (9 November 2026, 11:10 PM PKT): nhs.uk answered normally in 102 ms.
Good news. Nhs has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Nhs uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Nhs on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Nhs is down. Checked 10 November 2026, 1:06 AM PKT.
Quiet right now. Nobody on Bluesky is saying Nhs is down.
Guides that can fix it
Step by step fixes for the problems people report most.
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Is NHS Down Right Now?
NHS is the UK National Health Service online platform at nhs.uk, plus the NHS App used by millions in England. Patients use it to book GP appointments, order repeat prescriptions, and view health records. When the service goes down, people cannot log in or access their medical information.
This page shows the live NHS status. You can check if the health platform has a problem right now, or if something is wrong on your end. An NHS outage affecting logins has happened before, with over a thousand users reporting issues within minutes. Across the Atlantic the same reports guard research, since a slow NIH portal can stall doctors mid search for guidance.
Is NHS Down for Me or Everyone?
Check the live chart above. If many people report problems, the app is down for everyone. If few reports show, the issue is likely on your end. Note that the NHS App only works in England, so users in Scotland or Wales will see access errors by design.
Why Is NHS Slow or Not Loading?
The service rarely goes fully offline. But login failures are the top complaint. Many users say the app refuses to sign them in or shows error messages about connecting to their GP surgery. A past incident left users unable to log in for about 40 minutes before engineers fixed it.
GP linkage problems cause a special kind of failure. If your surgery has not created an online account for you, the app cannot connect to their services. Mismatched personal details between your record and the system also block access. Your GP practice needs to fix these on their side.
Session timeouts add to the frustration. Security rules log you out quickly, forcing repeated logins. If pages load slowly, check your connection first. The website and app share the same backend, so when one fails the other often does too.
Prescription ordering can also fail during busy periods. If your repeat prescription request does not go through, try again later in the day. Your pharmacy can often process urgent requests by phone while the digital service recovers.
Why Can I Not Connect to My GP Surgery?
This is the most reported NHS App problem. It usually means your GP practice has not set up your online account, or your details do not match their records. Contact your surgery and ask them to create or sync your online access. Reinstalling the app alone will not fix a linkage issue that lives on the practice system.
What Do NHS Error Codes Mean?
Error code 3R means the system cannot find your practice registration. Error code 3F means you cannot use the app in your area, often after moving from another UK nation. A generic login error usually clears if you log out fully and sign back in. Persistent codes need your GP practice to check their system.
Why Can I Not See My Health Record?
Logging in does not always unlock your full GP record. Your practice must grant record access separately. If you can log in but see no health data, log out, reinstall the app, and log in again. Still blank means your surgery has not enabled record sharing for your account yet.
Common NHS Problems and Fixes
Cannot log in to the app
Cannot log in to the app: Log out completely and sign back in. Reinstall the app from your app store. Make sure your NHS login details are correct and your identity verification is complete.
Cannot connect to GP surgery
Cannot connect to GP surgery: Call your GP practice and ask them to set up your online account. Confirm your personal details match their records exactly. This cannot be fixed from the app alone.
Session keeps timing out
Session keeps timing out: Complete your task quickly after logging in. Do not leave the app idle. If timeouts happen instantly, clear the app data and log in fresh.
Health record not showing
Health record not showing: Ask your GP practice to enable record access. Reinstall the app and log in again. Record sharing is controlled by your surgery, not the app.
App not available in my area
App not available in my area: The NHS App works in England only. If you moved from Scotland, Wales, or Northern Ireland, register with an English GP first. There is no workaround for this restriction.
Having a problem with NHS?
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Frequently Asked Questions
I can’t log in to the NHS App. What should I check?
Login fails when the details in your NHS login do not match your health record. Make sure the name and date of birth you enter match your GP record exactly.
When will my test result appear in the NHS App?
Results appear only after your GP practice adds them to your record, and some take longer. Wait a few days, then ask your practice if the result has been filed.
Is my health data private on NHS?
Article browsing is fairly private, but accounts, checkers, and portals store personal health data under the privacy policy. Use strong unique passwords and two-factor authentication. Avoid entering identifiable details into informal tools.
Why do I see drug ads on health pages?
Pharmaceutical advertising funds free health content. Ads are labeled and separate from editorial content. Ad blockers remove them but may break interactive tools.
How often is NHS medically reviewed?
Major publishers re-review articles on cycles ranging from months to a couple of years. Check the ‘medically reviewed’ date at the top of the article. Guidelines change, so prefer recently reviewed pages for treatment questions.