Last updated: November 9, 2026
Is Krone mobile down? User reports show no current problems with Krone mobile
Krone mobile is the mobile brand of the Kronen Zeitung publisher, sold online and in shops across Austria. The lines run on the A1 network. Customers order tariffs and SIM cards on kronemobile.at, activate their line there and manage data and invoices in the online account.
Report a problem !
Select which issue applies
Krone mobile problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Krone mobile over the past 3 months?
Most reported locations
Where Krone mobile reports are coming from in the last 24 hours.
No problem locations to show yet. Krone mobile looks fine right now. Locations appear here as soon as users submit reports.
Latest Krone mobile user reports
No reports yet — be the first to report a problem above.
Krone mobile outage history
Our latest check and the live report status for Krone mobile.
✓ Our latest check (9 November 2026, 2:50 AM PKT): kronemobile.at answered normally in 432 ms.
Good news. Krone mobile has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Krone mobile uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Krone mobile down alerts
Leave your email and we will tell you when Krone mobile is having problems. One email per outage, no spam.
Krone mobile on social media
An early signal from outside our site, watched in rotation.
The first check for Krone mobile is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is My Internet Down? How to Tell in Minutes
→ How to Restart Your Router the Right Way
→ How to Change Your DNS Servers
Is Krone mobile down right now?
The Krone mobile status here rests on customer reports about signal, data and the online account. Krone mobile down reports usually split into two groups. One group loses mobile data in a single town, the other cannot open the account pages.
The brand rides on the A1 network, so a wide network fault shows the same pattern for A1 customers nearby. Compare a second phone in the house before you order a new SIM.
Is Krone mobile down for me or everyone?
A single phone without signal after a tariff change is an account or SIM problem. When every Krone mobile phone in the street drops together, the local mast is behind it. Restarting your handset changes nothing in that case.
Which steps activate a new Krone mobile SIM card?
Activation runs on kronemobile.at, where you enter the SIM number and your data. An official ID is part of the check, because Austrian lines must be registered to a person. After the check the line wakes up and a confirmation appears in your account.
Keep the SIM in the phone during activation and leave the phone switched on. An activation that hangs for hours usually failed at the ID step. The account shows which step needs a repeat.
What can you change in the Krone mobile customer account?
The account shows your tariff, used data, invoices and booked options. You order extra data there and change personal details without a shop visit. After a loss you can block the SIM there and order a replacement card.
How much Krone mobile data is left on your line?
Your remaining volume sits on the account start page and updates after each billing run. The handset counter often reads a few hours ahead. During a Krone mobile outage the usage display freezes at an old value.
Does Krone mobile include EU roaming?
Your tariff works in other EU countries under the roam-like-at-home rules. Calls and data draw from your normal volume up to the fair-use limit. The account lists the roaming volume separately.
Common Krone mobile Problems and Fixes
Krone mobile problems usually sit in activation, the account login or the phone’s data settings, and each has a short fix.
SIM stays inactive after registration
Restart the phone once the activation confirmation shows. Many handsets only book onto the network after a fresh start. If the line still waits after hours, the identity check failed and needs a repeat with a readable document photo.
No mobile data although the signal bars are full
Open the APN settings and compare them with the values in the Krone mobile help area. Save them and toggle flight mode once. A tariff whose volume is used up also blocks data until the next cycle or a top-up.
Customer account login fails
Use the phone number or customer number from your welcome letter as the user name. A plain email often is not the account key. Reset the password from the login page and check the spam folder for the mail.
Data volume drains faster than expected
Look at the per-app usage list in your phone settings. Video and social apps usually eat the biggest share there. Turn off auto-play and cloud backups on mobile data, and book extra volume in the account before the limit bites.
Number porting to Krone mobile is stuck
A port only runs when the data at the old provider matches your new contract word for word. Check the account for the porting status and any error note. Keep the old SIM active until the switch day.
Having a problem with Krone mobile?
Comments are public and help others understand the issue.
Frequently Asked Questions
Why does my Krone mobile phone show no service?
No service after activation means the line is not booked yet or the SIM sits badly. Restart the phone and reseat the SIM once. If a second phone also shows nothing, a mast fault is likely.
How do I check my Krone mobile bill?
Invoices wait in the customer account as PDF files under your contract. The account also shows single charges for the current month. Sign in with the number from your welcome letter if the email login fails.
Where can I top up Krone mobile data?
Extra volume is booked inside the customer account and starts right after confirmation. The tariff page lists the same options. Booked volume counts for the running cycle only.
What should I do when a Krone mobile outage kills data in my town?
Switch the phone to Wi-Fi calling if your tariff offers it. Note the time the signal died and check the reports on this page. A mast repair ends without any action on your phone.
Can I keep my old number with Krone mobile?
Yes, the order form offers number porting, and the old number moves on the agreed day. Your data at the old provider must match the new contract exactly. The old SIM stays alive until the switch completes.
Does Krone mobile work on the A1 network?
Krone mobile lines run on the A1 network, so coverage and mast faults mirror that network. Your contract, billing and support stay with Krone mobile. Wide network faults appear in reports for both brands at once.