Last updated: November 14, 2026
Is HSC down? User reports show no current problems with HSC
HSC runs the myhsc trading app plus the HSC One and HSC iTrade web platforms for stock trading in Vietnam. Traders watch the price board, place orders and confirm transfers with Smart OTP inside those screens. Live trouble with the HSC app and web platforms is tracked here.
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HSC problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where HSC reports are coming from in the last 24 hours.
No problem locations to show yet. HSC looks fine right now. Locations appear here as soon as users submit reports.
Latest HSC user reports
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HSC outage history
The live report status for HSC, updated as reports come in.
Good news. HSC has no reported problems right now. If it is not working for you, report it above and your report will appear here.
HSC uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 15 October 2026 to 13 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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HSC on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying HSC is down. Checked 13 November 2026, 8:54 AM PKT.
Quiet right now. Nobody on Bluesky is saying HSC is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is HSC down right now?
Fresh HSC down reports show whether HSC status points to a platform wide fault or one account. The HSC down reports climb fast when myhsc sign in and the HSC One board fail together. One trader locked out while the board loads fine for others points to that account.
Test the two routes side by side on the same connection. Open myhsc first, then open HSC One in a browser tab. If both stop at sign in, wait and watch this page. If only the app fails, the web platform still lets you trade.
Is HSC down for me or everyone?
Ask whether the fault is HSC down for me alone by testing HSC One on a second device. A board that loads there clears the platform and blames your app copy or connection. Both devices failing while reports rise here means a shared fault.
How does myhsc place an order from the price board?
Tap a ticker on the myhsc price board and the order form opens with that code filled in. You set the price and quantity, pick the order type and confirm with your trading code. The order then sits in the order book screen with its matched state.
HSC One on the web mirrors the same flow with a wider board and a technical chart beside it. Orders placed on one route show on the other route after sign in. That shared order book helps you check a phone order from a desk screen. Traders who visit Ghana often pay for airtime and bills through Hubtel and get back to the board within minutes.
What does Smart OTP protect inside HSC One?
Smart OTP lives inside myhsc and makes one time codes for sign in and sensitive actions. Fund withdrawals, transfers and online rights exercise all ask for a Smart OTP code. You switch it on from the Other screen under Security, then set a short numeric PIN. An SMS code confirms the switch on step.
When does the HSC price board freeze in a busy session?
The board can lag when order flow surges at the open and every quote refreshes at once. A frozen board with working orders is a feed lag, not an HSC outage. Refresh the board tab once and compare the last match price with the chart.
Can you open an HSC account fully with eKYC?
New traders open an account in myhsc with eKYC, scanning the ID card and doing a live face check. The app reads the card details and matches your face to the card photo. Passing both steps creates the account number for your first sign in.
Common HSC Problems and Fixes
Most HSC faults sit in one layer, the Smart OTP step, the price board feed or the order form itself. Match your stuck screen to a fix below before you retry the trade.
Reactivate Smart OTP from the Other screen in myhsc
Open Other, tap Security and start the Smart OTP switch on flow again. Set the PIN, then enter the SMS code to finish the link to this phone.
Clear the myhsc cache when the board shows old prices
Old cached quotes can sit on the board after an app update. Clear the app cache in phone settings, reopen myhsc and let the board pull fresh quotes.
Check the order book before placing a stuck order again
Open the order book screen and look for your first order by ticker and time. A matched or pending order there means the submit went through despite the error.
Redo the eKYC face check facing a plain bright wall
Glare and busy backgrounds fail the HSC face match most often. Face a plain wall in daylight, hold the phone still and keep your full face in frame.
Sign in to HSC One when myhsc alone will not open
HSC One in a browser reads the same account and order book as the app. Use it to check orders and balances while the app copy gets fixed.
Having a problem with HSC?
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Frequently Asked Questions
How do I turn on Smart OTP in myhsc?
Open the Other screen, tap Security and choose the Smart OTP registration option. Set your numeric PIN and enter the SMS code sent to your registered number.
Why does myhsc reject my Smart OTP PIN?
Three wrong PIN entries lock the Smart OTP feature for safety. Reset it from the Security screen with a fresh SMS code, then set a new PIN.
What order types can I place on HSC One?
HSC One offers limit orders and market style orders that the exchange session accepts. The order form shows only types open for that session and board.
Can I exercise shareholder rights inside HSC One?
Yes, The rights section lists events for stocks you hold and takes your registration online. Smart OTP confirms the registration before it saves.
Where does myhsc show my matched orders?
Open the order book screen from the trading menu to see pending, matched and cancelled orders. Each line shows price, quantity and the matched amount.
Does HSC charge for using Smart OTP?
Smart OTP inside myhsc is free for account holders and replaces SMS codes for many actions. Standard trading fees still apply to orders as normal.