Last updated: November 10, 2026
Is Globe down? User reports show no current problems with Globe
Globe is one of the largest mobile networks in the Philippines, covering prepaid, postpaid and home internet customers. The GlobeOne app is its control room, where users check balances, buy load, register promos and pay bills. The website adds SIM registration, plan pages and store booking on top.
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Globe problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where Globe reports are coming from in the last 24 hours.
No problem locations to show yet. Globe looks fine right now. Locations appear here as soon as users submit reports.
Latest Globe user reports
No reports yet — be the first to report a problem above.
Globe outage history
The live report status for Globe, updated as reports come in.
Good news. Globe has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Globe uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Globe on social media
An early signal from outside our site, watched in rotation.
The first check for Globe is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is My Internet Down? How to Tell in Minutes
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→ How to Change Your DNS Servers
Is Globe down right now?
A fast Globe status check starts inside GlobeOne, because Globe down reports climb when the dashboard refuses to load accounts. A healthy app shows your load, data and promo balances on the first screen after sign-in.
Real network trouble looks different, with signal bars dropping or mobile data dying across a whole street or building. At home the fixed line tells another story, since Globe At Home faults start with one red modem light.
Is Globe down for me or everyone?
Ask another Globe user near you to open GlobeOne or load a page on mobile data. If their phone fails the same way, the fault sits with Globe in your area. If theirs runs fine, your SIM, handset or account needs the attention, and is Globe down for me is the right frame.
Checking load, data and promo balances in GlobeOne
GlobeOne can link up to ten Globe accounts, and each one gets its own card on the dashboard. Tap the right card before you read a balance, because prepaid load, promo data and loan balances sit in separate piles.
Dial *143# when the app will not open, then follow the MyAccount menu to your data balance.
Buying load and registering promos from the app
Buy Load inside GlobeOne lets you top up your own number or send load to family in a few taps. Promo registration lives in the same app, under the offers tied to your account type.
When the SIM shows no signal or loses 5G
No service on the status bar points at the SIM, the phone settings or the cell site near you. An unregistered SIM stays silent by law, so check the registration badge inside GlobeOne first. A true Globe outage cuts signal for whole areas at once, and your phone then shows emergency calls only. Neighbors on Globe lose their bars in the same minutes, which separates an outage from a tired handset.
Rewards points and bills for postpaid accounts
Globe Rewards points collect on the same dashboard and trade for load, data and partner treats. Postpaid users see their amount due, due date and statement in the app, and can settle the bill there.
Common Globe Problems and Fixes
Globe problems split into two camps, app faults and network faults, and the fix differs for each. Sort out which camp yours belongs to first, then work through the matching steps below.
Restart the phone and toggle airplane mode
A restart forces your phone to hunt for the strongest cell site again. Turn airplane mode on for ten seconds, then switch it off and watch the signal bars return.
Pick the right account card in GlobeOne
Linked accounts stack as cards, and the app opens on the last one you used. Reading a family member’s balance by mistake looks like your own load vanished.
Set the network mode to automatic
Open your mobile network settings and choose the automatic mode that covers 5G, 4G and 3G. A phone locked to one band can sit silent beside a working cell site.
Reseat the SIM and check its registration badge
Power the phone off, slide the SIM out and seat it again with the contacts clean. Back in GlobeOne, look for the registered badge on your account card. A missing badge means the SIM registration needs finishing before signal returns.
Fall back to *143# while the app is down
The USSD menu works on plain signal, with no mobile data needed at all. Dial *143#, choose MyAccount, then balance inquiry for load and data figures.
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Frequently Asked Questions
How do I check my Globe balance without the app?
Dial *143# and follow the MyAccount menu to balance inquiry, free on your Globe number. For data, text DATA BAL to 8080 and wait for the reply with your remaining allocation.
Why does my Globe SIM show no service?
Common causes are an unregistered SIM, a loose SIM seat, a phone locked to the wrong network mode or a cell site fault nearby. Restart the phone and check the registration badge in GlobeOne first. If neighbors lost signal too, wait for the site repair instead.
What should I do when Buy Load does not arrive?
Check the account card and number you topped up, because load sent to a wrong number cannot be recalled. Then read your load history in GlobeOne for the entry and its time.
Can I link more than one Globe number in GlobeOne?
Yes, GlobeOne links up to ten accounts, covering prepaid, postpaid and supported home prepaid WiFi numbers. Each new number needs a one-time code sent to that SIM for proof. Linked accounts stay as separate cards, so balances never mix together.
Does GlobeOne use my data balance when I open it?
GlobeOne browsing is zero rated on the Globe network, so balance and promo checks work even with an empty data wallet. Pages outside the app, like partner links, still draw from your data.
Where do I see my Globe Rewards points?
Your points sit on the GlobeOne dashboard, on the rewards tile tied to your account card. Tap through to see the balance, expiry and the catalog of load and treats.