Last updated: November 10, 2026
Is Fastmail down? User reports show problems with Fastmail
Fastmail is a service that millions of people use every day. See the current status of Fastmail and what other users are reporting below.
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Fastmail problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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How would you rate Fastmail over the past 3 months?
Most reported locations
Where Fastmail reports are coming from in the last 24 hours.
No problem locations to show yet. Fastmail looks fine right now. Locations appear here as soon as users submit reports.
Latest Fastmail user reports
No reports yet — be the first to report a problem above.
Fastmail outage history
The biggest Fastmail outages on record, plus our latest check.
- 22 August 2024. About 5 hours. Some customers had interrupted access and could not reliably open or send their mail.
- 30 June 2023. About 19 hours. Some customers were cut off completely and could not send or receive mail for most of the day.
✓ Our latest check (10 November 2026, 5:42 AM PKT): fastmail.com answered normally in 315 ms.
Good news. Fastmail has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Fastmail uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Fastmail on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Fastmail is down. Checked 10 November 2026, 1:43 AM PKT.
Quiet right now. Nobody on Bluesky is saying Fastmail is down.
- @actuallevi.bsky.social 29 May, 1:16 AM PKT
Fastmail down for over 20 minutes now
Guides that can fix it
Step by step fixes for the problems people report most.
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Is Fastmail Down Right Now?
No, Fastmail is not down right now. The email service is working normally and there are no widespread reports of a Fastmail outage. This page tracks live Fastmail status so you can check current Fastmail down reports when email stops working.
When users ask “is Fastmail down,” they usually mean they cannot log in, the inbox will not load, or sending and receiving fails. The service has had dozens of recorded incidents over the past couple of years, most resolving within a few hours, so checking Fastmail outage reports here first saves time.
Is Fastmail Down for Me or Everyone?
If your inbox will not load, check this page for a spike in Fastmail down reports. A spike means the service is having trouble. If reports are flat, the problem is likely your browser, your mail app settings, or your connection. The giant next door fails at another scale, since a Gmail outage strands hundreds of millions in one stroke.
Why Can I Not Log In to Fastmail?
Login failures are among the most reported Fastmail problems. They can come from service-side trouble, but expired sessions and browser issues are common personal causes. Clearing cookies for the site and logging in fresh fixes many cases.
If you use two-factor authentication, make sure your authenticator app time is synced. A clock that has drifted by even a minute will generate codes the server rejects.
Why Is My Fastmail Inbox Not Loading?
A blank or endlessly loading inbox often means the web app is having trouble reaching the servers. Reload the page first. If that fails, try a different browser to rule out extension conflicts. Heavy ad blockers sometimes break the webmail interface.
During confirmed outages the inbox can stay broken for everyone until the service recovers. The official status page usually acknowledges these incidents, and this page shows user reports in real time.
Why Is Fastmail Not Syncing on My Phone?
Mobile sync problems usually come down to app settings. Make sure the mail app is updated and that background refresh is allowed. On Android, battery optimization can kill background sync, so set the mail app to unrestricted.
If you set up the account manually with IMAP, double-check the server names and ports. A single wrong character in the server settings will silently break syncing.
Why Are My Fastmail Emails Not Sending?
Messages stuck in the outbox point to SMTP trouble. Check that your outgoing server settings are correct, especially after changing passwords. Some networks block the standard mail ports, in which case switching from Wi-Fi to mobile data can get the message out.
Common Fastmail Problems and Fixes
Cannot Log In
Clear cookies for the site and try again. Sync your authenticator app clock. Check this page for a service-wide outage before resetting anything.
Inbox Will Not Load
Reload the page. Try a different browser with extensions disabled. Wait out confirmed outages instead of troubleshooting endlessly.
Mail Not Syncing on Mobile
Update the mail app. Allow background refresh. On Android, disable battery optimization for the app. Verify manual IMAP settings character by character.
Emails Stuck in Outbox
Check your SMTP settings, especially after a password change. Try sending over mobile data to rule out blocked ports on your Wi-Fi.
Support Tickets Not Working
One past incident broke the support ticket system itself. If the help pages fail, try the official status page or community forums for updates.
Having a problem with Fastmail?
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Frequently Asked Questions
What should I do if my email app says my Fastmail password is wrong?
Third-party email apps cannot use your normal Fastmail password. You must create a separate app password in Fastmail settings and enter that in the app. Give the app password mail access, or sending and receiving will fail.
Why can I not log in to Fastmail?
Expired sessions, browser cookie issues, and service outages are the main causes. Clear cookies and check this page for widespread reports.
Why is my Fastmail inbox not loading?
Reload the page and try a different browser. During confirmed outages, the inbox stays broken for everyone until the service recovers.
Why is Fastmail not syncing on my phone?
Update the app, allow background refresh, and disable battery optimization. Check manual IMAP settings if you configured them yourself.
How do I stop emails I send from Fastmail from landing in spam folders?
Mail from a custom domain is often flagged when its SPF and DKIM records are missing or wrong. Check the domain settings screen in Fastmail, which shows the exact records to add. Fixing those records usually restores normal delivery within a day.
How do I get my Fastmail calendar and contacts to sync on my phone?
Calendar and contact sync uses CalDAV and CardDAV, which need their own app password with the right access. Create an app password that includes calendars and contacts, then add it to your phone account. Also check that sync is switched on for those accounts.