Last updated: November 10, 2026
Is Drei down? User reports indicate possible problems with Drei
Drei runs drei.at and the Mein Drei app for its mobile and home internet customers. In Mein Drei you see data use and bills, change tariffs, book add-on packs, and manage eSIM and router settings. The Drei TV app streams live channels and films, and the web customer zone mirrors the app functions.
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Drei problems reported in the last 24 hours
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Most reported locations
Where Drei reports are coming from in the last 24 hours.
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Latest Drei user reports
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Drei outage history
Our latest check and the live report status for Drei.
✓ Our latest check (10 November 2026, 3:01 AM PKT): drei.at answered normally in 270 ms.
Good news. Drei has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Drei uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Drei on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Drei is down. Checked 9 November 2026, 10:47 PM PKT.
Quiet right now. Nobody on Bluesky is saying Drei is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is My Internet Down? How to Tell in Minutes
→ How to Restart Your Router the Right Way
→ How to Change Your DNS Servers
Is Drei down right now?
The Drei status here combines live checks of drei.at, the Mein Drei app and the TV service. Latest Drei down reports mix app logins that spin with a TV app that shows an error code.
Calls and mobile data work in most of these reports. The trouble sits in the customer systems and the TV sign-in.
Is Drei down for me or everyone?
A Drei outage in the customer area stops drei.at and Mein Drei together. If your partner on Drei opens Mein Drei fine, your app build, phone or account carries the fault.
What does Mein Drei show on its start page?
The start page shows your data use, your tariff and your open bills for every number. You book data and roaming packs, change tariff options, and download bills as PDF files. eSIM orders and SIM blocks sit in the number settings.
A traffic light style bar warns you before your data runs out. Push notes flag new bills and finished bookings. The same phone habits carry people from their tariff page to shopping apps like Drmax within the same sitting.
How does Drei TV streaming work?
The Drei TV app streams live channels, series and films to phones, tablets and smart TVs. Your Drei login opens the app, and your booked TV packet sets the channel list.
Does the customer zone on the web mirror the app?
Yes, the customer zone on drei.at holds the same bills, packs and settings as Mein Drei. Work there when the app misbehaves, with the same login data.
Where do home internet customers manage their router?
Home internet contracts sit in Mein Drei next to the mobile numbers. Router restarts, WLAN names and passwords run through the contract page there. WLAN password changes count at once for new devices.
Common Drei Problems and Fixes
Spinning app logins and a frozen data meter lead the Drei reports. Work through the fix that matches your screen.
Mein Drei login spins without an error
Close the app fully and open it again, because a stale session leaves the spinner running. Update Mein Drei in your store, since old builds fail against the new login service. If the spinner stays, use the customer zone on drei.at with the same data to reach your bills today.
Data meter shows the same value for days
Pull the start page down once to force a fresh read of your use. Data from roaming and from the last hours lands in blocks, so a quiet meter in the morning is often just late data. Compare with the info SMS after a pack booking before you buy more data.
Drei TV shows an error at stream start
Sign out of the TV app and back in, because the channel rights refresh only at a new login. Test a free channel to see if your whole packet or one sender fails. On the smart TV, delete the app cache in the TV settings if every start ends with the same code.
Add-on pack booking ends with an error
Check your open bills first, because an unpaid bill blocks new bookings in silence. Book the pack in the web customer zone when the app errors twice in a row. After a good booking, the pack stands in your tariff page within minutes, so wait before you book it again.
Bill PDF will not open from the app
Open the bill in the web customer zone and download the PDF there, because the app viewer fails on some phone builds. Allow downloads for drei.at in your browser settings. On the phone, the saved bill waits in the downloads folder even when no viewer opens.
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Frequently Asked Questions
How do I see my left data volume?
Open Mein Drei and the start page shows used and left data for each number. Pull down once before you trust the value.
What login does the customer zone need?
The web customer zone on drei.at takes the same login data as Mein Drei. One account steers app and web alike.
Is Drei down when Mein Drei fails but calls work?
That split points to the customer systems, not to the mobile network. Reports on this page show fast if the fault is wide. Bills and packs stay safe during such faults.
Can I watch Drei TV on my smart TV?
Yes, the Drei TV app runs on many smart TVs next to phones and tablets. Your Drei login and TV packet set the channels.
Where do I order an eSIM at Drei?
The eSIM order sits in Mein Drei under your number settings. Scan the QR code with the new phone to load the profile.
Why does my data meter jump overnight?
Late data from roaming and partner networks books in blocks during the night. The jump is old use landing at once, not new use.