Last updated: November 10, 2026
Is Deezer down? User reports show problems with Deezer
Deezer is a service that millions of people use every day. See the current status of Deezer and what other users are reporting below.
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Deezer problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Deezer over the past 3 months?
Most reported locations
Where Deezer reports are coming from in the last 24 hours.
No problem locations to show yet. Deezer looks fine right now. Locations appear here as soon as users submit reports.
Latest Deezer user reports
No reports yet — be the first to report a problem above.
Deezer outage history
The biggest Deezer outages on record, plus our latest check.
- 2 April 2026. About 8 hours. Users worldwide could not log in or play music, with many seeing service error messages.
✓ Our latest check (8 November 2026, 12:10 AM PKT): deezer.com answered normally in 571 ms.
Good news. Deezer has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Deezer uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Deezer down alerts
Leave your email and we will tell you when Deezer is having problems, and when it is back up. No spam.
Deezer on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Deezer is down. Checked 8 November 2026, 5:44 AM PKT.
Quiet right now. Nobody on Bluesky is saying Deezer is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is My Internet Down? How to Tell in Minutes
→ How to Restart Your Router the Right Way
→ How to Change Your DNS Servers
Is Deezer Down Right Now?
No, Deezer is not down right now. The live chart above shows no unusual report volume, and music is streaming normally.
Deezer’s worst recent day was April 2, 2026. Thousands of users across France, Brazil, Mexico, and Spain lost access to playlists and podcasts in the morning. The app showed error MS0002 or ‘service unavailable,’ and even support pages struggled.
Is Deezer Down for Me or Everyone?
Check Deezer’s status page and this chart. Error MS0002 across many users means a platform outage. If only your app fails, the problem is local.
Why Is Deezer Showing Error MS0002?
MS0002 is the error users saw during the April 2026 global outage. It means the app cannot reach Deezer’s servers. When it appears for thousands at once, it is an outage, not your phone.
The same code can appear from a dead connection. Test other apps. If everything else works, Deezer is the problem.
Why Can’t I Log In to Deezer?
Login trouble usually means the wrong email or password, especially if you signed up through Apple, Facebook, or Google and forgot which one. Use the matching button instead of typing credentials. Reset the password if needed.
Why Is My Subscription Plan Not Working?
A Premium plan can look inactive for simple reasons. You may be signed into a second account, the trial may have ended, or a payment may have failed. Apple-billed subscriptions sometimes need a nudge in the App Store subscriptions list. Check your plan under profile settings.
Why Is Music Not Playing or Buffering?
Playback trouble is usually connection or cache trouble. An outdated app, a weak signal, or corrupted cached files all interrupt songs. Update the app, clear the cache, and test on another network.
Common Deezer Problems and Fixes
Error MS0002 / Service Unavailable
Check the status page and this chart. During an outage, wait. Otherwise, restart the app and test your connection.
Can’t Log In
Use the exact sign-in method you registered with. Reset your password. Check that your device is online.
Subscription Not Active
Confirm you are on the right account. Check your payment method. For Apple billing, open App Store subscriptions.
Music Won’t Play
Update the app and clear its cache. Switch networks. Reinstall if playback stays broken.
Downloads Stuck
Free up storage and use Wi-Fi. Clear the cache. Restart the download after the app updates.
Having a problem with Deezer?
Comments are public and help others understand the issue.
Frequently Asked Questions
Why won’t a greyed out song play on Deezer?
Greyed out songs are usually blocked by music rights in your country or removed by the label. Rights change often, so a track can vanish and return later. Search for the same song on another album or a single release.
What is Deezer error MS0002?
It means the app cannot reach Deezer’s servers. During outages it hits everyone; otherwise check your connection.
Why can’t I log in to Deezer?
Use the sign-in method you registered with and reset your password if needed.
Why is my Premium not working?
Check you are on the correct account and your payment went through. Apple-billed plans may need attention in App Store subscriptions.
Why won’t Deezer play music?
Update the app, clear the cache, and test another network.
Why are my downloads stuck?
Free up storage, connect to Wi-Fi, and restart the download.