Last updated: November 10, 2026
Is Congstar down? User reports indicate possible problems with Congstar
Congstar runs congstar.de and the mein congstar app for mobile and DSL contracts on the Telekom network. People use the app to watch data use, book options, read bills and manage their tariff, since the web customer centre is closed.
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Congstar problems reported in the last 24 hours
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Where Congstar reports are coming from in the last 24 hours.
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The live report status for Congstar, updated as reports come in.
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Congstar uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Congstar on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Congstar is down. Checked 8 November 2026, 7:25 PM PKT.
Quiet right now. Nobody on Bluesky is saying Congstar is down.
Guides that can fix it
Step by step fixes for the problems people report most.
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Is Congstar down right now?
Going by current reports, Congstar works for most people right now. The live Congstar status on this page updates with each user report. A sharp rise in Congstar down reports means the trouble is service wide.
The reports hit the app login: the code step hangs, the login page crashes, or links loop back to the start. The app carries almost every task now. If your fault matches the reports here, others share it.
Is Congstar down for me or everyone?
Since the web customer centre closed, the browser shows bills and little else. A dead app with live bills in the browser points to an app fault. If many users report the same login hang at once, a wider Congstar outage is likely. Marketers fear a slower hang, since a Constant Contact campaign stuck unsent can sit quiet for hours.
Why does the congstar login get stuck at the code?
After the password, the app asks for a code by text or email. Users report the page crashing right after the code request. Others hang in a loop of passkey offers. An old app build makes both faults worse.
The text code goes to the number on the contract. If that SIM sits in a tablet, a watch or a second phone, the code lands there, not on your app phone.
The closed web customer centre and what stays
Congstar shut its web customer centre, so the website sends you to the app after login. Use, tariff and bank data live in the app alone now. Bills are the one part that stays in the browser.
Data use, the widget and multi phone traps
The widget shows data use only while you stay signed in to the app. Signing in on a second phone signs the first one out. Two phones on one account fight over the session. Keep the app signed in on the phone you check most.
DSL setup and forms inside the app
New DSL users fill in setup forms in the app, like old provider data. Some links in those forms bounce back to the start page and lose the entry. Work through the form in one go without the back button. If a link loops, note your entries before a retry.
Common Congstar Problems and Fixes
Most congstar faults sit in the app login or the code step. Work through the fixes below first.
Login hangs at the code step
Update the app, since old builds hang most. On Android, clear the app cache and try again. Set up a passkey once and later logins skip the code.
Code never arrives by text
Check which device holds the contract SIM, since the code lands there. Ask for the code by email instead.
Login page crashes in the app
The login runs in a browser view inside the app. Update the phone browser and the app. A clean reinstall clears the crash for many users.
Widget shows no data use
The widget needs a live sign in to the app. Open the app and sign in again. Keep that phone signed in, since a second phone signs it out.
A form link loops to the start page
Fill the form in one pass and skip the back button. Write down long entries before you send them. If the loop stays, try the form after an app update.
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Frequently Asked Questions
Why does congstar send me to the app after web login?
The web customer centre is closed, so the site hands you to the app. Use, tariff and bank data live there now. Only bills stay in the browser.
How do I get my congstar bill?
Bills sit in the browser area and in the app. Sign in and open the bill list for your contract. Each bill opens as a file you can save.
Is Congstar down when the app login hangs?
Not always. Old builds and the code step cause most hangs. Update the app and clear its cache first. If many users report it too, check this page.
Does the congstar widget need a login?
Yes, the widget reads data use only while the app stays signed in. A sign out blanks the widget. One phone keeps the session, a second phone ends it.
Can I use the congstar app on two phones?
One account holds one live app session at a time. A login on the second phone signs the first out. Pick one phone for daily checks to keep the widget live.
When does a congstar code arrive?
The text code lands on the device with the contract SIM. That can be a tablet or a watch, not your app phone. The email route lands in your mail box instead.