Last updated: November 10, 2026

Is CenturyLink down? User reports indicate possible problems with CenturyLink

CenturyLink serves customers all across the country. Check the live outage reports below to see if CenturyLink is having problems right now.

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CenturyLink problems reported in the last 24 hours

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Most reported problems

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Most reported locations

Where CenturyLink reports are coming from in the last 24 hours.

No problem locations to show yet. CenturyLink looks fine right now. Locations appear here as soon as users submit reports.

Reports map

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Nothing on the map right now. CenturyLink looks fine.

Latest CenturyLink user reports

No reports yet — be the first to report a problem above.

CenturyLink outage history

The biggest CenturyLink outages on record, plus our latest check.

  • 30 August 2020. About 5 hours. Internet service failed across the United States, and many popular websites became unreachable for users.
  • 27 December 2018. About 37 hours. Phone, internet and emergency 911 calling failed for millions of customers across 39 states.

✓ Our latest check (10 November 2026, 5:10 AM PKT): centurylink.com answered normally in 2136 ms.

Good news. CenturyLink has no reported problems right now. If it is not working for you, report it above and your report will appear here.

CenturyLink uptime and reports

Live report counts and the day by day record for the last 30 days.

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Last 30 days

User reports received in each period.

Last 30 days, day by day: 12 October 2026 to 10 November 2026

Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.

The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.

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CenturyLink on social media

An early signal from outside our site, watched in rotation.

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Last 24 hours

Posts on Bluesky saying CenturyLink is down. Checked 10 November 2026, 4:01 AM PKT.

Quiet right now. Nobody on Bluesky is saying CenturyLink is down.

  • @annehawley.bsky.social 10 Jul, 8:09 AM PKT
    CenturyLink is down in my neighborhood of NE Portland. Something about a transition to AT&T? Anybody else in PDX without Internet this evening?
  • @mneko.bsky.social 4 Oct, 10:16 AM PKT
    Damn CenturyLink is down, AGAIN. What the hell?

Is CenturyLink Down Right Now?

No major CenturyLink outage is reported right now. Internet and phone services show normal report levels. A CenturyLink outage today zip code search is that normal line tested by address. If you are asking is CenturyLink down, the live CenturyLink status indicator at the top of this page tracks real user reports. CenturyLink, now part of Lumen, serves homes and businesses across the US, and outages tend to hit specific cities rather than the whole network.

When CenturyLink drops, modems lose sync, speeds collapse, or landlines go dead while DSL keeps working. Checking whether neighbors report the same trouble is the fastest way to separate a local outage from a home wiring fault. A massive CenturyLink outage today shows that neighbor pattern across whole counties at once.

Is CenturyLink Down for Me or Everyone?

Check your modem lights and the reports above for your city. If the DSL or internet light is out, the signal is not reaching you. Restart the modem once before assuming a wider CenturyLink outage. The CenturyLink outage map on this page fills in from those same reports, street by street.

Why Does CenturyLink Internet Keep Dropping?

Intermittent drops plague many CenturyLink users. CenturyLink internet outages that land whole are rarer, and they empty whole towns. A CenturyLink internet outage that lands whole is rarer than those drops, and louder. Old copper lines, loose connections, and failing modems are the usual causes. Power cycle the modem, check every cable, and try a different phone jack if you use DSL. In Czechia, CETIN owns the wires behind that jack, since retail providers rent the network from it.

Some users report being disconnected without requesting it, then waiting weeks for a technician. If drops persist after basic steps, insist on a line test rather than another remote reset.

CenturyLink Landline Dead but Internet Works

A dead landline with working DSL is a known CenturyLink pattern. The voice service can fail while data continues. This has hit whole neighborhoods at once, leaving businesses without phones for days. Report it promptly, since phone outages get different priority than internet ones.

CenturyLink Slow Speeds

Test with a wired connection to rule out WiFi. DSL speeds depend heavily on distance from the central office, so speeds far below your plan may be a line quality issue. Ask support to check your line stats if wired speeds stay low.

CenturyLink Support and Technician Delays

Long hold times and distant technician appointments are frequent complaints. When calling, have your account details ready and ask specifically for a line test. Document every interaction in case you need to escalate.

Common CenturyLink Problems and Fixes

Internet Keeps Dropping

Power cycle the modem, check cables and jacks, and request a line test if drops continue.

Landline Dead, Internet Fine

Report it as a phone outage specifically. These can affect whole areas and need separate repair tickets.

Speeds Far Below Plan

Test wired to the modem. Persistent slow wired speeds mean a line quality problem, not congestion.

No Service After Storm

Check area reports for an outage. Leave the modem unplugged until reports clear, then reconnect.

Cannot Get a Technician Soon

Ask for a line test by phone first. Escalate with documentation if appointments keep slipping.

Having a problem with CenturyLink?

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Frequently Asked Questions

What does a red internet light mean on my CenturyLink modem?

A red internet light means the modem cannot sign in to the CenturyLink network. It often follows a line fault or a wrong saved password after a reset. Power the modem off for a full minute, then let it reconnect on its own.

Why does my CenturyLink internet keep disconnecting?

Line quality, loose connections, or a failing modem are the usual causes. Request a line test.

Why is my CenturyLink phone dead but internet works?

Voice and data can fail independently. Report it as a phone outage for the right repair queue.

Is CenturyLink now Lumen?

CenturyLink’s parent company rebranded to Lumen. Residential service still operates under the CenturyLink name.

How do I restart my CenturyLink modem?

Unplug it for 30 seconds, plug it back in, and wait several minutes for lights to stabilize.

How do I test whether my CenturyLink speed matches my plan?

DSL speed drops with distance from the local cabinet, old home wiring, and busy evening hours. A speed test with a wired connection gives the true number. Test with one device wired to the modem and compare it with your plan speed.