Last updated: November 10, 2026
Is Asda down? User reports show no current problems with Asda
Day in and day out, Asda delivers for its users. Having trouble with Asda? See below if others are reporting the same problem.
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Asda problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Asda over the past 3 months?
Most reported locations
Where Asda reports are coming from in the last 24 hours.
No problem locations to show yet. Asda looks fine right now. Locations appear here as soon as users submit reports.
Latest Asda user reports
No reports yet — be the first to report a problem above.
Asda outage history
The biggest Asda outages on record, plus our latest check.
- 29 October 2025. About 8 hours. Online shopping on the website and app was unavailable during the evening because of a global Microsoft failure.
✓ Our latest check (10 November 2026, 2:40 AM PKT): asda.com answered normally in 75 ms.
Good news. Asda has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Asda uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Asda on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Asda is down. Checked 10 November 2026, 2:51 AM PKT.
Quiet right now. Nobody on Bluesky is saying Asda is down.
- @thusdrank.bsky.social 8 Nov, 4:10 AM PKT
Listen, I am very happy Asda is down with genderfluidity but then did not expect them also to pick a separate hill to die on Re: Labour's new porn laws!
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is My Internet Down? How to Tell in Minutes
→ How to Restart Your Router the Right Way
→ How to Change Your DNS Servers
Is Asda Down Right Now?
Asda is one of the UK’s biggest supermarket chains, and asda.com handles online grocery orders, George clothing, and home delivery slots for millions of shoppers. When the website goes down or checkout fails, weekly shops get disrupted. This page tracks live Asda outage reports, current Asda status updates, and real-time user-reported issues.
If asda.com is not loading, showing errors, or running slowly right now, check the graph above. It shows Asda problems reported in the last 24 hours. A flat line near zero means the service is running normally, while a spike points to an ongoing Asda outage.
Is Asda Down for Me or Everyone?
Not sure whether Asda is down for everyone or just you? Open asda.com in a different browser, or switch from Wi-Fi to mobile data. If the site loads on mobile data but not on your home connection, the trouble is likely on your end, such as a router or DNS issue. If it fails everywhere, look at the outage graph above. A sharp rise in reports confirms a wider Asda disruption. Plenty of shoppers run the same test abroad, where a local mobile network such as Asiacell loads the site when hotel Wi-Fi fails.
Why Is Asda.com Slow or Not Loading?
The site gets very busy on Sunday evenings and before holidays, when everyone books delivery slots at once. Pages can crawl or time out under that load. If asda.com stalls while other sites work, traffic is the likely cause.
Your browser cache may also be serving a broken copy of the page. Clear your cache and cookies, then reload. Shoppers using VPNs sometimes get blocked by the site’s fraud checks, so try with the VPN off.
Why Can’t I Book a Delivery Slot?
Delivery slots vanish fastest in busy weeks, and the booking calendar can also glitch during site trouble. If no slots appear at all, even far ahead, check the outage graph above for a spike in reports.
Logged-out sessions cause silent failures too. If the slot picker spins forever, sign out, sign back in, and try again. Make sure your postcode is saved correctly in your account.
Why Did My Asda Checkout Fail?
Checkout errors most often come from payment rejections. Banks sometimes flag large grocery orders as unusual, so check with your bank if your card is declined. The site’s payment step can also time out during busy periods.
If you are charged but get no confirmation, do not place the order again immediately. Check your email and your Asda account for the order first, since duplicates are hard to cancel.
Why Is the Asda App Not Working?
The Asda app can crash or refuse to load your basket after an update. Check your app store for the newest version, since old builds break when the backend changes.
Clearing the app cache or reinstalling it resolves most stuck baskets and login loops. Also confirm your phone has enough free storage.
Common Asda Problems and Fixes
Website not loading
Pages time out or stay blank. Clear your cache, disable your VPN, and try a different browser.
Checkout errors
Payment fails at the last step. Check with your bank and avoid submitting the order twice.
Delivery slots unavailable
No slots show up at all. Check the outage graph, re-login, and verify your postcode.
Order tracking broken
Your order page won’t load or shows old info. Refresh, check your email confirmations, and try the app.
App crashes
The app freezes or closes. Update it, clear its cache, or reinstall it.
Having a problem with Asda?
Comments are public and help others understand the issue.
Frequently Asked Questions
Where have my Asda Rewards pounds gone?
Rewards can take time to land after a shop, and pounds must be turned into a voucher first. Open the Rewards app, check your cashpot, then convert the balance into a voucher.
Why is asda.com not loading?
Peak-time traffic and browser cache issues are the top causes. Clear your cache and retry.
Why can’t I book an Asda delivery slot?
High demand or a site glitch. Re-login and check the outage graph before assuming slots are gone.
Is the Asda app down?
Update or reinstall the app. Most app trouble is separate from website outages.
Can I refuse substituted items in my Asda grocery order?
Yes. Pickers swap items that are out of stock on the day of your shop. You can reject swaps at the door or in the app before the driver leaves.
How late can I change my Asda grocery order after placing it?
Orders lock once the amendment deadline passes and picking begins. Check the cut-off time on your order, and place forgotten items in a separate order if needed.