Last updated: November 13, 2026
Is Dich Vu Cong Quoc Gia down? User reports indicate possible problems with Dich Vu Cong Quoc Gia
Dich Vu Cong Quoc Gia is the national public service portal of Vietnam at dichvucong.gov.vn. Citizens sign in and submit dossiers for public procedures online. They track each file with a receipt code, pay state fees inside the portal, and receive electronic results.
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Dich Vu Cong Quoc Gia uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 15 October 2026 to 13 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Dich Vu Cong Quoc Gia on social media
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Posts on Bluesky saying Dich Vu Cong Quoc Gia is down. Checked 13 November 2026, 6:13 AM PKT.
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Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Dich Vu Cong Quoc Gia down right now?
Start with the Dich Vu Cong Quoc Gia status on this page when the portal will not open at all. Fresh Dich Vu Cong Quoc Gia down reports from other citizens show if the fault is wide or only on your side. A blank screen after login often points at the portal itself.
Open the procedure search first, since it is the busiest part of the site. If search loads fast, the portal core is up and your account step is the likely fault.
Is Dich Vu Cong Quoc Gia down for me or everyone?
Ask is Dich Vu Cong Quoc Gia down for me when a family member opens the portal but your screen stays blank. That split points to your browser cache, your network, or an old bookmark. Try a fresh tab, switch from wifi to mobile data, and open the home page address again.
How do you track a dossier with the receipt code?
Each submitted dossier gets a receipt code on screen and by text message. Enter that code in the dossier lookup box. The result shows the handling office, the current step, and the promised return date. Dutch residents sign in to state services with one digital ID instead, and they check the DigiD status when activation stalls.
A lookup with no result often means one digit is wrong or the office has not scanned the file in yet. Copy the code from the confirmation message instead of typing from memory. Check again later the same day if the file went in near closing time.
What can a citizen account do inside the portal?
A registered account saves your personal details for each new dossier, so forms fill faster. It also lists every file you sent and the fees you paid.
Which state fees can you pay inside the portal?
Many procedures let you pay the state fee online right after acceptance. The payment screen offers bank cards, internet banking, and QR codes from banking apps.
How does the portal return electronic results?
Finished procedures can return an electronic result file inside your account. Open the dossier detail, pick the result tab, and download the signed file to your phone or computer.
Common Dich Vu Cong Quoc Gia Problems and Fixes
Most portal trouble comes from the sign in step, a weak connection during upload, or a dossier code typed with one wrong digit. Work through the checks below before you submit the same file twice.
Enter the dossier code from the confirmation text
Typing the code from memory invites one wrong digit. Open the confirmation message, copy the code exactly, and paste it into the lookup box. The portal then finds the file at once.
Sign in again when the session times out mid form
Long forms lose their session after a period with no typing. If the send button answers with a login screen, sign in again and refill the short fields first.
Shrink document scans before you upload them
The upload box refuses files that pass its size limit. Scan pages as clear PDF files at a modest setting, keep each file lean, and upload one file at a time on slow networks.
Check the fee receipt before you pay a second time
A failed payment screen does not always mean the money stayed in your account. Look in your account payment history and your bank app first. Pay again only when both show no charge for that dossier.
Open the portal on a second browser when pages freeze
A stuck script can freeze the menu and the send button. Open the same address in another browser, sign in, and continue the dossier there. Your sent files stay saved under the account.
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Frequently Asked Questions
How do I register an account on Dich Vu Cong Quoc Gia?
Pick the register link on the home page, enter your citizen ID number, phone number, and email. Confirm the code sent to your phone and set a password to finish.
Can I sign in to the portal with VNeID instead of a password?
Yes, the login screen offers a VNeID option. Approve the sign in inside the VNeID app and the portal opens your account without a password.
Why does my dossier lookup show no result?
One wrong digit in the receipt code is the usual cause. Copy the code from the confirmation message and try again.
What file types does the portal accept for dossier documents?
The upload step accepts common document and image files such as PDF, JPG, and PNG. The form lists the accepted types and the size cap under the upload box for each procedure.
Is Dich Vu Cong Quoc Gia down when the payment page loops back?
A loop at payment alone does not prove a Dich Vu Cong Quoc Gia outage, since bank gateways cause many of them. Try another payment method or bank. If search and lookup also fail, the fault is wider.
How will I know when my dossier result is ready?
The portal sends a text message and updates the dossier state inside your account. Sign in, open the file detail, and download the electronic result from the result tab.