Last updated: November 10, 2026
Is YPFB down? User reports show no current problems with YPFB
The YPFB site at ypfb.gob.bo handles home gas bill emails, station information and online forms for households. Readers use this page to follow YPFB down news from users, with fresh reports added as people check their gas accounts.
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YPFB problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where YPFB reports are coming from in the last 24 hours.
No problem locations to show yet. YPFB looks fine right now. Locations appear here as soon as users submit reports.
Latest YPFB user reports
No reports yet — be the first to report a problem above.
YPFB outage history
The live report status for YPFB, updated as reports come in.
Good news. YPFB has no reported problems right now. If it is not working for you, report it above and your report will appear here.
YPFB uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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YPFB on social media
An early signal from outside our site, watched in rotation.
The first check for YPFB is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is YPFB down right now?
Current YPFB status on this page rests on YPFB down reports sent by households and drivers checking the portal today. Reports spread across billing, forms and station pages suggest the main site is struggling. A cluster tied to one form points to that tool alone.
Try the home page first, then the home gas section. If the home page opens and gas pages fail, note the page name. That separates a site-wide fault from one broken section.
Is YPFB down for me or everyone?
Open ypfb.gob.bo on your phone with Wi-Fi off and compare. If it loads on mobile data, your home network or an old bookmark is at fault. Failure on both points to the portal.
How do home gas users register an email for the digital bill?
Home gas users fill a short three step registration on the YPFB site to get the digital bill by email. The bill arrives as a graphic copy plus a signed XML file each period. Your email must match the one saved on the gas account, or the bill goes to the old address.
The update your data page takes the new address without an office trip. Type it slowly and check it twice before saving. District offices can also update the record.
What does the Facturito receipt cover at service stations?
Stations in the YPFB network issue pump receipts through Facturito for gasoline, diesel and vehicle gas sales. Ask for your email at the till to get the copy sent. A missing receipt often traces to a mistyped address.
Where does station and fuel availability information appear?
Station lists and supply notices sit on the YPFB site and on the regulator pages it links to. During a YPFB outage, those lists stop refreshing and show old stock notes, so check the update time on the page. A fresh timestamp means the list itself is live again.
Checking a home gas bill after the email registration
Once the email is registered, each new bill lands in that inbox near the billing date. Search by the firm name if it is not on top. Save the XML file too, since accountants ask for it.
Common YPFB Problems and Fixes
A missing gas bill email usually means the saved address is old or has one wrong letter. The fixes below start with that record.
Digital gas bill never reaches your inbox
Confirm the saved email on the update your data page first. Then check spam and promotions folders. If the address has a typo, fix it online and wait for the next billing run.
Update your data form will not save
Remove accents and special marks from name fields and try again. The form also fails with a blank required field. Use a computer browser if the phone form keeps reloading.
Station list page opens blank
Reload with cache cleared, since the list is a heavy table. A blank table on a fast connection points to work on that section. Try the linked regulator station search as backup.
Receipt from a station never arrives by email
Ask the cashier to check the address typed at the till before you leave. One wrong letter sends the copy nowhere. Keep the paper slip until the email lands, since it holds the sale number support asks for.
Gas account shows a balance you already paid
Bank payments post to gas accounts after a short lag. Keep the payment proof and check the balance again the next day. If the charge survives two billing runs, visit a district office with both receipts in hand.
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Frequently Asked Questions
How do I sign up for the home gas digital bill?
Open the home gas section on ypfb.gob.bo and complete the three step registration. Add the email for bills and confirm. Bills then arrive as a graphic copy with a signed XML file.
What is the Facturito system at stations?
Facturito is the receipt system stations use for fuel sales. It records the sale and can send a copy to your email. Ask at the till to add your address before paying.
Why did my gas bill email stop coming?
A changed or full inbox is the usual cause. Check the address saved on the update your data page and free space in the mailbox. One corrected record restarts delivery from the next billing run.
Can I update my email without visiting an office?
Yes, the update your data page under home gas handles the change online. District user offices do the same change in person if the form fails. Bring your identity card for the office route.
Where can I find stations that sell vehicle gas?
The station information pages list sales points and the fuels each one offers. Filter by city, then check the update time before you travel. Regulator pages linked from the site hold a second station list.
Does the site show my home gas use history?
The bill emails build your own record period by period. Keep the XML files together to track use. District offices can print past bills for holders who lost the emails.