Last updated: November 10, 2026
Is Wealthsimple down? User reports show problems with Wealthsimple
Wealthsimple is an app-first finance platform for investing, saving and spending accounts. Its app and website handle trades, transfers, balances, identity checks and account opening.
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Wealthsimple problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where Wealthsimple reports are coming from in the last 24 hours.
No problem locations to show yet. Wealthsimple looks fine right now. Locations appear here as soon as users submit reports.
Latest Wealthsimple user reports
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Wealthsimple outage history
Our latest check and the live report status for Wealthsimple.
✓ Our latest check (8 November 2026, 7:32 AM PKT): wealthsimple.com answered normally in 408 ms.
Good news. Wealthsimple has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Wealthsimple uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Wealthsimple on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Wealthsimple is down. Checked 8 November 2026, 5:26 PM PKT.
Quiet right now. Nobody on Bluesky is saying Wealthsimple is down.
- @misst0pia.bsky.social 19 Nov, 10:51 PM PKT
I have a little invested in the forbidden decentralized currency everybody loves dunking on and the funny thing is that it’s up 125% in the past 12 months and my Wealthsimple is down 9%. Haters gonna hate but the evil co
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Wealthsimple down right now?
Wealthsimple is working for most users right now, with no sign of a wide outage.
The Wealthsimple status on this page is built from live reports by users. When reports jump, sign-in or the app screens are usually struggling. A calm line means trades and balances load as normal.
Is Wealthsimple down for me or everyone?
Reports from many regions at once point to a wider Wealthsimple outage. Sign-in, app display and account opening are separate parts, so one can fail alone. If only your sign-in fails, the cause is likely your account or device.
Sign-in and two-factor lockouts
Sign-in problems are the most common Wealthsimple reports. Codes from an authenticator app stop working after a phone change, and text codes can arrive late. A lost authenticator locks the account until the two-factor method is reset.
Web sign-in can also stall at a trusted device approval. The approval request goes to your phone, and nothing moves until you tap it. If the phone is lost, use the account recovery route instead.
Portfolio screens and balances not loading
When the display side fails, the app opens but charts and balances stay blank or stale. Prices stop moving and account totals freeze at old numbers. Sign-in still works then, which makes the fault easy to miss.
Trades and transfers during a fault
Trades can fail at the last step when the platform is under strain. A buy or sell errors out, or sits pending with no clear state. Transfers between accounts can also pause until the platform settles.
Identity checks and account opening
New accounts can stall at the identity check inside the app. The selfie or ID photo step loops, and a QR code that will not scan blocks the flow. Following the prompts inside the app usually clears it.
Common Wealthsimple Problems and Fixes
Many faults clear with a fresh sign-in, and the steps below cover the common ones.
You cannot get past the two-factor code
Try the backup method on the code screen if you set one up. If your authenticator is lost, start the two-factor reset from the Help option on that screen.
Web sign-in waits for a phone approval
Open the app on your trusted phone and tap the approval request there. Turn app notifications on, since the request hides there. If the phone is gone, pick the recovery option on the sign-in screen.
Your portfolio balance will not load
Pull the screen down to refresh, then close the app and open it again. Try the website, since display faults can hit one side only. If both show stale numbers, the delay is on the platform side.
A trade will not go through
Check the trade screen once, then wait instead of tapping again and again. A pending trade can still land, and a second tap can double it. If it shows failed, place it once more after the platform settles.
The identity check keeps looping in the app
Use bright light and hold the phone steady for the selfie and ID photos. If a QR code will not scan, ask for the link by text message instead. Restart the app before you try the check again.
Having a problem with Wealthsimple?
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Frequently Asked Questions
Is Wealthsimple down or is it my phone?
If sign-in fails on the website too, the problem is wider than your phone. Reports here show if others are hit too. When reports stay low, restart the app.
Why is my two-factor code not being accepted?
The code may come from an old authenticator after a phone change. Check your phone time is set automatically, since codes depend on it. A lost authenticator needs the two-factor reset.
How can I see my balance while the app is not loading?
Try the website in a browser, since display faults often hit one side only. Restart the app as well. If both show blank screens, the fault is on the platform side.
What happens to a trade I placed while the app was failing?
A trade stuck on pending can still go through once the platform settles. Do not place it again until its state is clear. Check your activity list later to confirm it.
Does Wealthsimple split its service into parts that fail alone?
Yes. Sign-in, app display, account opening and crypto are separate services on its status page. One part can be down while the rest work fine.
Can I finish my identity check without the app?
No, the selfie and ID check must run inside the app. If the QR code will not scan, use the text message link option instead.