Last updated: November 10, 2026
Is Wafacash down? User reports show no current problems with Wafacash
Wafacash runs the Jibi mobile payment account and a transfer app used across Morocco. This page follows the live Wafacash status and collects Wafacash down reports from people sending, receiving and paying from their phones.
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Wafacash problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where Wafacash reports are coming from in the last 24 hours.
No problem locations to show yet. Wafacash looks fine right now. Locations appear here as soon as users submit reports.
Latest Wafacash user reports
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Wafacash outage history
Our latest check and the live report status for Wafacash.
✓ Our latest check (9 November 2026, 4:40 PM PKT): wafacash.ma answered normally in 480 ms.
Good news. Wafacash has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Wafacash uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Wafacash on social media
An early signal from outside our site, watched in rotation.
The first check for Wafacash is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Wafacash down right now?
The panel above shows the current Wafacash status, built from live checks and Wafacash down reports sent in by users. When the service is healthy, transfers confirm in seconds and the balance refreshes on its own. When it is not, sends hang and payments refuse to complete.
A single failed transfer does not prove a wider fault. Repeat failures across sending, payments and top-ups at once point to the platform. Reports from several cities in one hour are the clearest sign.
Is Wafacash down for me or everyone?
Ask a contact to open their own Jibi account. If theirs loads and yours spins at sign-in, the fault is local. If neither of you can get in, the wider service is struggling.
What a Jibi account lets you do
Jibi is the payment account inside the Wafacash app, open to anyone with a Moroccan mobile number. From the home screen you can send money to another Jibi account. Push it to a bank account, or set it up as cash for agency pickup. Receiving works in reverse, with agency transfers landing straight in the account.
The account also pays shopkeepers by QR code or phone number, settles bills, and recharges any Moroccan mobile. Favourites keep regular contacts one tap away. The history screen lists every operation, so a missing transfer can be checked line by line.
Sending money home from abroad
Senders in Europe use the transfer app to move money to Morocco and several African countries. The receiver chooses cash, a bank deposit, or a wallet credit. The exact fee and payout show on screen before the sender confirms. A stuck quote is worth cancelling and starting again.
Checking your balance and history
The balance sits at the top of the home screen and updates after each move. A Wafacash outage often appears here first, as a balance that refuses to refresh. Pulling down forces a new read. If the figure stays frozen while reports climb here, wait instead of repeating the send.
Paying bills and topping up from the app
The bill screen lists water, electricity, phone and internet billers. Each paid bill stays in the history with its reference. Top-ups work for your own line or a relative’s. When a payment shows no confirmation, screenshot the history before retrying.
Common Wafacash Problems and Fixes
Most Wafacash faults sit in the session, the signal or a half-finished transfer. These are the problems Jibi users report most, with steps that clear them.
Transfer sent but still in progress
Open the history and check the transfer line. If it stays in progress while reports rise here, the platform holds it. Wait for the status to change. Do not send the same amount again, or the receiver can end up paid twice.
App stops at the sign-in screen
Close the app fully and reopen it on a stronger connection. Clear the cache on Android, then sign in again. If the code never lands, restart the phone and request a fresh code.
QR payment refused at a shop till
Check the merchant code scanned fully and your balance covers the amount. Ask the cashier for their phone number instead and pay by number. If a refused payment still drops the balance, keep the screenshot for support.
Account blocked with no warning
A blocked account usually follows failed sign-in attempts or an identity check. Stop trying to log in, since more attempts extend the lock further. Contact support from the app help section, or visit an agency with your ID.
Top-up paid for but never received
Confirm the number shown, since one wrong digit sends the credit elsewhere. Give it a few minutes, then check the history line. If it is still missing, support can trace it from the reference.
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Frequently Asked Questions
How do I open a Jibi account?
Download the app and choose to open an account. A Moroccan mobile number is enough for a basic account. Higher levels ask for identity details in the app.
Why is my Wafacash transfer taking so long?
Cash and wallet transfers land in minutes, while bank transfers take longer. A line stuck in progress while reports rise here means platform delay. Wait for it to clear instead of sending again.
Can I receive money from Europe with Wafacash?
A sender abroad can use the transfer app and choose cash pickup, a bank deposit or a wallet credit for you. You get a message when the money is ready, and pickup needs your ID.
What should I check when the app will not let me sign in?
Check your signal, then close and reopen the app. Type the code before it expires. If sign-in fails for everyone around you, the fault is platform-side.
Does Wafacash charge to show the fee before sending?
The fee and the exact payout show on the confirmation screen before you approve a transfer, at no charge. If those figures fail to load, cancel and retry on a stronger connection.
Where can I take cash out of my Jibi account?
Cash comes out at agencies, Attijariwafa branches and partner shops shown in the app map. Check the map for the closest point first.