Last updated: November 14, 2026
Is VNPost down? User reports show no current problems with VNPost
VNPost is the national postal operator, running vnpost.vn and the My VietnamPost Plus app. Customers track letters and parcels, find post offices, price EMS and standard sending, and use online forms for public services. International items carry codes that the tracking page reads end to end.
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VNPost problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where VNPost reports are coming from in the last 24 hours.
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Latest VNPost user reports
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VNPost outage history
The live report status for VNPost, updated as reports come in.
Good news. VNPost has no reported problems right now. If it is not working for you, report it above and your report will appear here.
VNPost uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 15 October 2026 to 13 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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VNPost on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying VNPost is down. Checked 13 November 2026, 9:01 AM PKT.
Quiet right now. Nobody on Bluesky is saying VNPost is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is VNPost down right now?
Use the VNPost status on this page when VNPost down reports rise and the site stops answering. Peaks around big shopping festivals load the tracking page hardest, since receivers check codes all day.
If the main site opens but tracking spins, the lookup tool alone is stuck. The office finder and price pages often keep working through a tracking fault. Public service forms also sit outside the tracking system and stay up.
Is VNPost down for me or everyone?
Decide is VNPost down for me or for every user by testing a code on a second device. The same dead result on both points to their platform at that moment. A result on one device only means your browser or line needs the fix. Clearing the site cookies for the portal domain settles many single device cases.
How does VNPost tracking read a parcel code?
You type the code from the receipt or seller message into the tracking box and get a step list. Steps show acceptance, sorting, transport, and arrival at the delivery office. Each step names the office, so you can call the right counter for help.
International codes follow a set pattern of letters and digits ending in a country mark. The same page reads domestic and international items without a separate tool. Codes for small packets under the weight floor carry fewer steps than parcels.
What does the My VietnamPost Plus app add?
The app saves your codes, shows transport steps, and finds the post office tied to a shipment. Saved codes refresh in one list, handy when several parcels travel at once. The app also stores sender profiles for people who post often.
Where do you price a VNPost shipment online?
A price tool on the site asks for route, weight, and service class, then quotes standard and EMS rates. When the tool opens blank at a festival peak, a short VNPost outage in the pricing service is the usual cause.
Can you handle public service forms through VNPost online?
The site links to online forms for document sending tied to public offices. Forms guide you through sender details, fees, and the office that will receive the file. A saved draft lets you finish a long form across two sittings. Deal hunters in Italy search flights on Volagratis instead, and check its status when results load half empty at checkout.
Common VNPost Problems and Fixes
Most VNPost faults clear with a careful code retype, a browser change, or a retry at a calmer hour. Step through the fixes below in order and test again after each one.
Tracking rejects a code from your receipt
Type the code with no spaces and keep the letters in their printed order. Receipt print can blur an eight into a B, so compare each mark against the code slowly.
EMS item shows no step after acceptance
Express steps post at hub scans, and a night flight leg can leave a long quiet gap. Check again after the morning hub round before opening a search case. The acceptance office name on the first step confirms the right hub chain.
App forgets your saved tracking codes
Codes save under the account, so sign in with the same phone number used before. A guest session clears its list when the app closes or updates.
Office search returns offices in another province
The search starts from the province saved in your profile, not your live spot. Change the province at the top of the search before reading the list.
Price quote differs from the counter charge
The counter weighs and measures the parcel, and the greater figure sets the price. Pack tight and measure at home to keep the quote honest.
Having a problem with VNPost?
Comments are public and help others understand the issue.
Frequently Asked Questions
What steps does VNPost tracking show for a parcel?
Type the code from your receipt or seller message into the tracking box on the site. The step list shows acceptance through to the delivery office. A held step names the reason, like a customs check or a wrong address.
Can I track an international VNPost item?
Yes, the same tracking page reads international codes end to end. Steps include export, transport, and arrival scans in the destination country.
Why does my VNPost code show no information?
The code enters the system at acceptance scanning, which can lag a counter drop by hours. Retry later the same day before asking the sender to check. The sender receipt holds the same code if your copy looks smudged.
What is EMS on the VNPost site?
EMS is the express class with faster transport and fuller tracking than standard mail. The price tool quotes both classes for your route side by side. Heavier parcels show a per extra weight step under the base quote.
Does the VNPost app save my tracking codes?
Signed in users keep a saved code list that refreshes in one place. Guest sessions lose their list when the app closes.
Where do I find VNPost post office hours?
The office finder lists each office with hours, address, and phone number. Pick your province first so the list matches your area. Some rural offices open half days on weekends, noted on their entry.