Last updated: November 10, 2026
Is UL down? User reports show no current problems with UL
UL runs public transport across Uppsala county, with city buses in Uppsala, regional buses and the Upptåget trains toward Sala and Gävle. The UL app sells single tickets and period cards and carries the travel planner. Times, traffic news and fares all sit at ul.se.
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UL problems reported in the last 24 hours
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Most reported locations
Where UL reports are coming from in the last 24 hours.
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Latest UL user reports
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UL outage history
The live report status for UL, updated as reports come in.
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UL uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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UL on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying UL is down. Checked 9 November 2026, 2:00 PM PKT.
Quiet right now. Nobody on Bluesky is saying UL is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is UL down right now?
Start from the UL status on this page when the app stops selling tickets. Fresh UL down reports from other riders in Uppsala show if the break is shared. A quiet graph turns the hunt toward your phone or the app build on it.
Ticket sales, the planner and live departures carry the most reports, and morning peaks load all three at once.
Is UL down for me or everyone?
Try the planner on ul.se while the app struggles. A trip that plans there clears your rider details and blames the app copy. Planner and app both failing, with reports climbing here, point to a UL outage behind both.
Planning a trip across Uppsala county
The planner joins city buses, regional buses and Upptåget trains into one trip with walking links. It weighs leave times against arrival times and shows the changes in order.
Saving a home and work address turns the daily commute into a two-tap check each morning.
Tickets and period cards inside the UL app
Single tickets activate in the app and count down on screen for the driver or inspector. Period cards for thirty days sit beside them with their own validity view. A blipp at the reader on board works where the route supports it.
What the live departure boards show
Departure boards per stop show the next buses and trains with real minutes left, not just timetable times. A clock mark beside a departure means the figure still follows the printed table. Delays rewrite the minutes as the vehicle moves.
Where traffic changes get announced
Roadworks, moved stops and cancelled departures land in the traffic news on the site and as notes inside the planner. A trip planned through a known block shows the warning before you buy.
Common UL Problems and Fixes
Rider reports return to tickets that will not activate, planners with no answers and live times that freeze. Find your fault below and follow the step.
Activate a ticket that stays grey
A bought ticket activates when you tap it, and the countdown only starts then. Weak signal at the stop can stall the tap, so load the ticket before you leave home. The ticket sits under your tickets even with the phone offline.
Get trips out of an empty planner
The planner needs a stop name it knows, and street addresses work only with a number. Try the nearest stop name from the map instead. Trips late at night thin out, so the next morning’s first departures can be the honest answer.
Unfreeze live departures
Live minutes refresh while the board stays open, and a sleeping app stops pulling them. Close the stop page and open it again. A clock symbol beside every departure means the feed itself is down and the table rules.
Bring back a missing period card
Period cards live on the account, not the phone, so signing in again pulls them back. Check you signed in with the same BankID or email as at buying. A card on an old phone follows the account to the new one.
Finish a ticket payment that fails
Card payments ask for bank approval in the bank app. Approve there, then return to the UL app, where the ticket lands after a short delay. Paying again before that delay ends can charge you twice for one ticket.
Having a problem with UL?
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Frequently Asked Questions
Where in the UL app do I pay for my ticket?
Pick the ticket kind, pay with card or Swish, and the ticket lands under your tickets. Activate it as you board. The countdown on screen is what drivers and inspectors read.
What is Upptåget in the UL network?
Upptåget is the UL train service running from Uppsala toward Sala and Gävle. Its departures sit in the same planner and boards as the buses. UL tickets and period cards cover the trains inside the county.
Can I plan a UL trip on the website?
Yes, ul.se runs the same planner as the app, with stops, times and traffic notes. Planning there suits bigger screens and shared trips. Tickets still buy fastest inside the app.
Does a UL period card cover trains and buses?
Yes, a period card covers buses and Upptåget trains inside its zone span. The card view in the app shows the zones and the end day. Crossing into a neighbour county needs their ticket on top.
Where do I see moved bus stops in Uppsala?
Traffic news on ul.se lists moved stops with maps of the temporary ones. The planner flags trips through the works. City centre rebuilding moves stops often, so check before a tight connection.
Is there a UL ticket for visitors?
Yes, short-stay tickets for one or three days sell in the app beside the period cards. They cover buses and trains inside the county. The visitor ticket activates at first use, like the others.