Last updated: November 10, 2026
Is Ubaldi down? User reports show no current problems with Ubaldi
Ubaldi sells home appliances, TVs, phones and furniture on ubaldi.com at cut prices. Your account holds your orders, your refund state and your referral vouchers. Big appliances book a delivery slot, and small goods ship by parcel.
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Most reported locations
Where Ubaldi reports are coming from in the last 24 hours.
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Ubaldi outage history
The live report status for Ubaldi, updated as reports come in.
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Ubaldi uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Ubaldi on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Ubaldi is down. Checked 8 November 2026, 10:36 PM PKT.
Quiet right now. Nobody on Bluesky is saying Ubaldi is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Ubaldi down right now?
An order page that claims a fridge arrived when it never did sends buyers to verify the live Ubaldi status of their file. Ubaldi down reports often name the order page first, since every refund and slot runs through it.
The catalogue and the account run apart. Prices can load fine while the order page spins or shows a stale state. When in doubt, trust the account page over a single mail.
Is Ubaldi down for me or everyone?
Open the site on a second device and sign in there. If your order page loads with the same wrong state, the data is wrong, not your screen. If it fails to open at all, the outage is wider. Either way you learn is Ubaldi down for me or a file fault.
Order states and what they mean
Each order in your account shows a state, from paid to shipped to delivered. The state copies the carrier and the warehouse feeds. A state can jump ahead when a small extra parcel, like a filter, ships first.
Big appliances move in two steps, with a slot call before the truck day. The order page shows the booked slot once the carrier sets it. Keep the page open when you call support, since agents read the same line. Screenshot the slot line before the call ends, for your own file.
Refunds shown in your account
A refund appears in your order as a state before the money reaches your bank. The line names the payment method the money returns to. Bank delays after that state are common on big sums. Partial refunds show as their own lines, one per returned item.
Codes typed in the basket
A promo code only works typed into its box in the basket, before you pay. A code added after payment cannot join that order at all. A refused code is a rules matter, not an Ubaldi outage.
Referral vouchers in your space
A referral link must lead the visit before the new account opens. The voucher then lands in the customer space of both sides after the first order clears. Vouchers show with their floor price and end date. The referral only counts when the new buyer orders goods sold by Ubaldi itself.
Common Ubaldi Problems and Fixes
Order page and code faults often clear with one of these checks.
Read the state history, not one line
Open the full history inside the order. A delivered line on a small extra parcel can sit above the real appliance line and mislead at a glance.
Type the code before you pay
The code box lives in the basket, and checkout locks it. Add the code, see the cut in the total, then pay.
Wait out the bank leg of a refund
Once your account shows the refund as sent, banks take days to post it. Keep the order number and the date from that line for any claim. Call support with that date in hand if the bank shows nothing after a week.
Sign in with the ordering email
Orders hide when you sign in with a second email. Use the address on the confirmation mail so orders, refunds and vouchers line up.
Book the slot from the order page
Big appliances open their slot picker inside the order once the carrier takes the parcel. If no slot shows, the carrier has not taken it yet. The slot line also gives the truck window for the day.
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Frequently Asked Questions
Why does my order show delivered?
A small extra item can ship first and flip the state for the whole order. Open the history inside the order to see each parcel line on its own.
How do I use a promo code?
Type it in the code box inside the basket, before payment. The total drops at once when the code fits the basket rules.
What does the refund state mean?
It means the shop sent the money back to your payment method. Banks then take days to show it. The order page keeps the date of the send. A refund returns to the same method used at payment.
Can I add a code after paying?
No, codes lock at payment, and the shop cannot reopen a paid order to add one. Save the code for a later order inside its dates.
Does Ubaldi deliver big appliances upstairs?
Delivery terms show on each product page before you order. Slot and floor options appear at booking for the lines that offer them.
Where is my referral voucher?
Vouchers sit in your customer space once the first order of your referral clears. Each voucher shows its amount, floor price and end date.