Last updated: November 10, 2026
Is TSB down? User reports show no current problems with TSB
TSB is a UK bank whose customers manage current accounts, savings and cards through its mobile app and internet banking. The app covers balances, payments, transfers and card controls.
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TSB problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where TSB reports are coming from in the last 24 hours.
No problem locations to show yet. TSB looks fine right now. Locations appear here as soon as users submit reports.
Latest TSB user reports
No reports yet — be the first to report a problem above.
TSB outage history
Our latest check and the live report status for TSB.
✓ Our latest check (8 November 2026, 6:44 AM PKT): tsb.co.uk answered normally in 156 ms.
Good news. TSB has no reported problems right now. If it is not working for you, report it above and your report will appear here.
TSB uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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TSB on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying TSB is down. Checked 8 November 2026, 4:51 PM PKT.
Quiet right now. Nobody on Bluesky is saying TSB is down.
- @doodles134949.bsky.social 1 May, 3:45 PM PKT
TSB down again.They are a fucking joke.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is TSB down right now?
TSB is working for most customers right now, with no sign of a wide problem. Reports here are quiet, and the app and internet banking are both responding as normal.
The TSB status on this page is built from live reports by customers. When reports climb fast, the app login is usually the first thing to fail. A flat line means the service is calm.
Is TSB down for me or everyone?
Reports arriving from many towns at the same time point to a wider TSB outage. If only your town shows up, the fault is more likely your connection or device. Try the app and the website, since a real outage normally hits both together.
Login problems on the app and internet banking
Login is where most TSB problems start. The app can refuse a correct passcode, and internet banking can reject the password and memorable word even when they are typed right. On bad days, both routes fail at the same time.
Some customers then see a message saying the bank was not able to do that. Others get logged straight back out. Repeated tries can lock the account, so stop and wait rather than keep guessing.
Payments and transfers in the app
When the service slows, payments feel it quickly. A transfer can fail on the last screen, sit as pending, or leave the account and arrive late. Do not send the money again until you check the payment list, since a second try can mean paying twice.
Balances and transaction lists
A balance that will not move is another common report. Money in or out can go missing from the list for a while, and the total may look wrong. Wait for the service to settle before you trust the figures on screen.
Card checks and app approvals
Online card payments can ask for approval inside the app. If the app is down, that approval never arrives and the shop turns the payment down. Cards in shops and cash machines keep working in most cases.
Common TSB Problems and Fixes
Many faults clear once the service settles, but the steps below fix the ones that sit on your side.
The app will not let you log in
Close the app fully and open it again, then check your app store for an update. If login still fails, try internet banking in a browser. When both routes fail in the same way, the fault is at the bank and waiting is the fix.
Internet banking rejects your password or memorable word
Type each detail slowly and check caps lock first. Use the forgotten details link on the login page rather than guessing. Too many wrong tries can lock you out until the bank resets it.
The app shows an error and stops
Note the exact words on screen, then close the app and try again on a strong signal. Switch between wifi and mobile data, since a weak link can break the session. If the same message appears for everyone, it is a service fault, not your phone.
A payment failed or is stuck as pending
Leave the payment alone and check the payment list before you try again. Pending payments clear on their own in most cases once the service recovers. Only chase it if the money has left and the other side has nothing after a full day.
Your balance looks wrong in the app
Log out, close the app, and log in again to force a fresh load. Check the pending section, since money held there does not show in the main balance. If the website shows the same figures, the delay is on the bank side.
Having a problem with TSB?
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Frequently Asked Questions
Is the TSB app down or is it just me?
If internet banking fails in the same way as the app, the problem is wider than your phone. Reports on this page show whether other customers are hit too. When reports stay low, the fault is likely on your device.
Why does TSB keep logging me out of the app?
The app ends sessions for safety after a short pause. A weak signal or an old app version can also break the session. Update the app and use a steady connection.
How can I check my balance when the app is down?
Try internet banking in a browser, since it can stay up when the app fails. A cash machine also shows your balance and recent payments. If both routes fail, the fault is at the bank.
What happens to a payment I sent while TSB was down?
The payment often sits as pending and goes through once the service recovers. Do not send it again, since both copies can leave your account. Check your payment list later.
Does an outage stop my TSB card working in shops?
In most cases, no. Cards run on a payment network apart from the app, so shop payments keep working. The weak point is buying online, since that step often needs approval inside the app.
Can I still bank if both the app and website are down?
Yes. Telephone banking and cash machines run on other systems and usually keep working. Wait for the app and website to return before you retry online.