Last updated: November 9, 2026
Is TK down? User reports show problems with TK
The TK app and Meine TK on tk.de let members handle their insurance online: send in sick notes and bills, read post, and collect bonus points. The TK-Ident app guards the login with the TK health ID.
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TK problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where TK reports are coming from in the last 24 hours.
No problem locations to show yet. TK looks fine right now. Locations appear here as soon as users submit reports.
Latest TK user reports
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TK outage history
The live report status for TK, updated as reports come in.
Good news. TK has no reported problems right now. If it is not working for you, report it above and your report will appear here.
TK uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 10 October 2026 to 8 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get TK down alerts
Leave your email and we will tell you when TK is having problems. One email per outage, no spam.
TK on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying TK is down. Checked 8 November 2026, 8:20 PM PKT.
Quiet right now. Nobody on Bluesky is saying TK is down.
- @lsslo.bsky.social 12 Oct, 1:59 AM PKT
Pastor TK down to Beulah Baptist singing over Anita Baker 😭
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is TK down right now?
Members reach TK without wide trouble today, going by the reports here. The TK status on this page is drawn from member reports as they come in. When TK down reports pile up fast, the app or the login system is hit.
The login is where most trouble starts. The first sign-in needs an activation step, and the app guards each phone on its own, so a new phone means a new start.
Is TK down for me or everyone?
Open Meine TK on tk.de when the app refuses you. If the web area opens with the same data, the is TK down for me answer is the app registration on your phone.
How long can the first app login take?
The app asks for an activation code before the first login. That code comes by post on request, so the app stays closed until the letter lands at your home.
An identity check stands in the same flow. You prove who you are with TK-Ident or another ID route, and only then does the app link to your phone.
When does the app log me out on its own?
The app signs you out on its own after a spell of no use, by design. Health data gets strong guard rules, so the app asks for a fresh login more often than most apps.
What confirms my bonus points before they land?
Most bonus points land only after the course leader or practice confirms your part. The bonus area in the app then shows the new points, often days after the activity itself. Some activities also need a proof upload in Meine TK before they count at all. Open the bonus list, tap the open entry, and read what proof or wait still stands there. Points that land late wait for a confirmation; that is no TK outage.
Does TK-Ident fail right after my first login?
Users hit a plain unexpected error right after the first login in TK-Ident, at times even after a fresh install. A blocked health ID or an expired device approval causes the same end screen.
Common TK Problems and Fixes
Sort the login chain first: activation, identity check, then the device link on your phone.
Request the activation code once and wait
Ask for the code in the app sign-up and let the letter come. Each new request kills the old code, so repeats keep the login blocked.
Register your new phone in Meine TK
A new phone needs a fresh device registration. Set it up in the device area of Meine TK and drop the old phone there, so the app opens on the new gear.
Turn on fingerprint or face login
After the full login, switch on the fingerprint or face login in the app settings. The app then opens fast without a code, as long as your phone guard counts as safe.
Check the health ID state in TK-Ident
Open TK-Ident and read its status notes. A blocked ID, a blocked PIN, or an expired device approval ends the login, and the app names the fix for each one.
Do not try the app on a rooted phone
The app refuses phones with a changed system, for safety. Use an untouched phone or the Meine TK web area, because no setting in the app lifts that block.
Having a problem with TK?
Comments are public and help others understand the issue.
Frequently Asked Questions
Why do I need a code by post for the app?
The code proves the person who asks for app access lives at your address. Health data counts as extra sensitive, so TK sends the first key by letter.
How do I move the app to a new phone?
Register the new phone in the device area of Meine TK, then sign in on the app there. The old phone loses its link as soon as the new one is set.
Is the TK app login the same as Meine TK?
The account is one, but the app guards each phone with its own registration. That is why the web area can open while the app still asks for its activation steps.
Does the app run on every phone?
No. Phones with a rooted or opened system are refused for safety. Very old system versions also fail the app checks, so the web area is the fallback there.
Can I send sick notes and bills in the app?
Yes. The app takes photos of sick notes, bills, and other papers and sends them to TK. Keep the shot sharp and flat, because the read fails on dark photos.
What does the auto logout protect?
It guards your health data when the phone lies idle or gets lost. The app locks itself, and your fingerprint or face opens it again in seconds.