Is TCC down? User reports show no current problems with TCC

Is TCC down right now?

The simplest gauge of TCC status is the timing of TCC down reports as they arrive. A wave of failures from clients in several regions in the same stretch signals a platform fault. A slow trickle across the day points at single guides, single accounts or single browsers.

Run a guide search first, since the tracker sits in front of every account tool. If the tracker answers while your account area refuses, the failure lives in the sign-in side.

Is TCC down for me or everyone?

Repeat the same guide search on a phone with mobile data while your computer stays on home wifi. Different answers clear the platform and blame the weaker route. The same empty answer on both, at the same moment, means the failure is shared and not yours to fix.

Following each leg of the road journey

TCC tracking states walk the parcel from the origin site through the road legs to the destination site. Each state names a handover, so the list reads like the trip itself.

The last state is the one that matters when you plan around a delivery. A state that names the destination site means the parcel arrived in the right city.

How a business account changes the shipping desk

Registered clients manage shipments and request pickups from their account instead of the public forms. The account keeps guide history in one place, which repeat senders lean on at audit time. Signing up asks for company details, so sole traders should keep their tax ID at hand.

Requesting a pickup when the portal is slow

A TCC outage tends to freeze the pickup request first, since it leans on the account calendar. If the calendar never opens, note the shipment details and send the request once the tracker answers again. An unconfirmed request books no vehicle, so do not pack against a silent screen.

Finding an old guide in your shipment history

Your account history holds past guides long after the public tracker forgets the route detail. Open the history, filter by the week you sent the parcel and copy the guide from there. Rail travellers dig through history the same way, pulling an old TCDD Tasimacilik ticket from the account weeks later.

Common TCC Problems and Fixes

TCC faults cluster around the tracking search, the account session and the pickup request. The fixes below follow the order a support agent would check them.

The search finds no guide under my number

Type the number again slowly, since one swapped digit sends the search to an empty record. A guide from a partner counter enters the system after its first scan. If the parcel was scanned and the number still fails, ask the sender for a photo of the guide.

The Buscar button does nothing

A dead button usually means the guide field holds a character the form rejects, such as a letter among digits. Clear the field and type digits only. If the button stays dead on a clean number, reload the page, since a half-loaded script blocks it.

Sign-up rejects my company details

The business form checks the tax ID format before anything else, so enter it exactly as it appears on the registration. A name mismatch between the form and the registration also stops it. Match both fields to the document and send the form again.

Tracking stops at the origin city

The parcel waits for its road leg when the last state names the origin site for a long stretch. Check the promised window for your route before you escalate. Past the window, contact support with the guide so staff trace the missing departure scan.

My shipment history page is empty

History lives under the account that created the guides, so sign in with that exact account. Guest shipments never enter any history. Filters also hide rows, so clear the date filter before you judge the page as broken.

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