Last updated: November 11, 2026
Is TaipeiPASS down? User reports show no current problems with TaipeiPASS
TaipeiPASS is the Taipei city single sign-on app. It carries personal cards for venue entry, city bill payment, a coupon wallet and one account for city services. The digital identity fills government forms for you and shapes service suggestions around your profile. When TaipeiPASS down reports rise, the blocks land on sign-in, the bill screens or card display.
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TaipeiPASS problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where TaipeiPASS reports are coming from in the last 24 hours.
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Latest TaipeiPASS user reports
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TaipeiPASS outage history
The live report status for TaipeiPASS, updated as reports come in.
Good news. TaipeiPASS has no reported problems right now. If it is not working for you, report it above and your report will appear here.
TaipeiPASS uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 13 October 2026 to 11 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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TaipeiPASS on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying TaipeiPASS is down. Checked 11 November 2026, 1:18 AM PKT.
Quiet right now. Nobody on Bluesky is saying TaipeiPASS is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is TaipeiPASS down right now?
The TaipeiPASS status here follows live reports from residents signing in and paying city bills. A calm line means the city platform answers as normal. A fast climb in TaipeiPASS down reports points to trouble on the service side. Spikes usually gather at sign-in, the card display or the bill payment step.
Open the app and pull your city card onto the screen. A card loading with its code means the identity platform stands fine. A sign-in that loops on a strong signal tells the opposite story.
Is TaipeiPASS down for me or everyone?
Check whether your identity check still stands inside the profile. One expired verification locks services for a single resident while the platform serves the city. If the coupon wallet loads but bills fail, your binding holds the fault. Platform trouble stops sign-in for residents across districts at once. Households checking bills on Taipower see that district-wide shape too when the outage map freezes.
One account for city services
TaipeiPASS gives each resident one account across city services, so a single sign-in opens forms, bills and cards. The digital identity autofills government forms from the profile, which cuts repeat typing. Service and benefit suggestions shape themselves around the same profile data.
Residents also file reports, petitions and questions to the city inside the app. Foreign residents verify with a residence card through the citizen portal. The app speaks English, though the in-app residence verification path still runs thinner than the Chinese one.
Carrying city cards inside the app
The card section holds personal cards that venues scan for entry. Cards sit beside the identity profile and open from the home screen in two taps. Keep the screen brightness up at the gate so scanners read the code first time.
Checking and paying city bills in one place
Bind your details once and city bills gather into a personal account book with payment inside the app. During a TaipeiPASS outage the bill list can load empty while cards still display, so wait before rebinding your data. Paid bills stamp themselves in the same list.
Collecting discounts and coupons from partner stores
The discount section works as a coupon wallet for partner store deals around the city. Coupons save into the wallet and redeem at the till from the app screen. Check the expiry line on each coupon before heading out.
Common TaipeiPASS Problems and Fixes
Most TaipeiPASS faults clear with a fresh sign-in, a data rebind or an identity recheck. The five fixes below run from sign-in to services.
Sign-in fails with the city account
Type the account password fresh rather than relying on a saved one after an app update. A locked identity check also blocks sign-in, so clear any pending verification in the profile. Reset the password once if clean entries keep failing.
A city card will not display
Open the card from the home screen shortcut rather than through the menu. Raise the screen brightness and hold the phone steady for the scanner. A card that stays blank after a refresh needs the identity link renewed in settings.
A bill amount is missing after binding
Give a fresh binding a day to pull the first bill before rebinding. The account book updates in rounds, not the second you bind. Check the bound details digit by digit if the second round still shows nothing.
The coupon wallet shows empty
Coupons land in the wallet after you save them from the discount section, not on their own. Open a partner deal and save it first. Expired coupons clear themselves out, which can empty a stale wallet overnight.
Form autofill pulls the wrong details
Autofill reads the identity profile, so fix the wrong line at the profile rather than on each form. Old addresses linger after a move until the profile updates. Review every autofilled form before sending it to the city.
Having a problem with TaipeiPASS?
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Frequently Asked Questions
Is TaipeiPASS down or is my identity check expired?
Open your profile and look for a pending verification. One expired check locks your services while the city platform runs on. If sign-in loops for neighbours too and reports climb here, the service side is stuck.
Is TaipeiPASS the same as the transit pass?
No. TaipeiPASS is the city services and identity app. The monthly transit pass is a separate product with its own card and rules, even though the names sound close.
Which cards does the app carry?
The card section holds your personal city cards for venue entry, opened from the home screen. Venues scan the on-screen code the same way as a physical card.
How do city bills reach the app?
Bind your personal data once and bills gather into your account book for checking and payment. The first bill can take a day to appear after binding.
Can foreign residents join?
Foreign residents verify with a residence card through the citizen services portal. The app carries English, though the in-app verification route for residence cards is still limited.
What else does the account open?
The same sign-in files reports, petitions and questions to the city, and it drives service suggestions matched to your profile. Forms autofill from the identity to save typing.