Last updated: November 10, 2026
Is Supercines down? User reports show no current problems with Supercines
Supercines sells showtimes on its site and app, starting with a city and complex picker before the cartelera opens. A Supercines down fault at payment time can cost a viewer the seats they just picked. Use this page to keep watch on Supercines status before you start a booking.
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Supercines problems reported in the last 24 hours
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Most reported locations
Where Supercines reports are coming from in the last 24 hours.
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Latest Supercines user reports
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Supercines outage history
Our latest check and the live report status for Supercines.
✓ Our latest check (9 November 2026, 7:21 PM PKT): supercines.com answered normally in 331 ms.
Good news. Supercines has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Supercines uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Supercines on social media
An early signal from outside our site, watched in rotation.
The first check for Supercines is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Supercines down right now?
Begin with the live Supercines status here and the Supercines down reports from other film fans. A cartelera that loads for one complex but not yours points to a local listing fault.
The site and the app share the same booking back end. Test the other channel once if your first one fails.
Is Supercines down for me or everyone?
Try the booking flow on the app after the website fails, using the same complex. Then switch your phone from Wi-Fi to mobile data and reload the cartelera. If the cartelera opens on data, your home line blocked the first try.
How does the Supercines city and complex picker set the cartelera?
Nothing on this site works until a city and a complex are picked. That pick filters every film, room and showtime that follows. A wrong pick explains a missing film better than a fault does.
You can also mark a favourite complex in the app so its cartelera opens first. GTMax, IMAX, 3D and VIP rooms sit inside each complex listing, not in a separate list. Check the room tag beside a showtime before you pick seats.
What freezes the Supercines seat map before payment?
The seat map holds your picked seats for a short window while you pay. A frozen map often means that hold timed out in a slow tab. Go back one step, pick the showtime again and move to payment without a long pause.
Can a Supercines pre-sale booking lose its chosen seats?
Pre-sale showtimes for big openings draw heavy traffic in the first hours. Seats can sell while your payment page sits idle, and the system then drops them. One Supercines outage sign is a payment page that spins, then sends you back to an empty map.
Where does a Supercines snack combo get added at checkout?
The online snack counter, the carameleria route, adds combos around the ticket flow. A combo step that fails does not have to kill the ticket booking itself. Skip the combo, finish the seats and payment, then add snacks at the complex counter.
Common Supercines Problems and Fixes
Supercines bookings move through picker, cartelera, seat map and payment in that order. Find the step where your booking stops and start with the fix for that step.
App logs you out in the middle of payment
App reviews often hit a fresh login demand at the payment step. Log in again right away if your seat hold still shows at the top. If the hold is gone, pick the seats again and pay in one run.
Card works at other shops but fails here
Buyers report cards refused by the app while the bank sees no block. Try the website checkout with the same card as a second route. Check that the card has online payments turned on in your bank app.
Cartelera shows a film but no showtimes
A film card without times can mean the complex has no room for it that day. Pick a second complex in the same city and compare the cards.
Booking code mail never arrives after payment
First check spam and promotions folders for the code mail. Open the app booking list, since a paid booking also sits there.
Senior price not applied to an online ticket
Discount prices for older viewers and viewers with a disability need the right ticket type picked in the flow. Pick that ticket type for each seat, not just for the order as a whole. If the full price still shows, stop before payment and try the other channel.
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Frequently Asked Questions
How do I book Supercines tickets online?
Pick your city and complex, open the cartelera and choose a film and showtime. Pick seats on the room map, then pay by card in the app or on the site. A booking code comes by mail and also sits in the app.
What rooms does the Supercines cartelera list?
Listings carry normal rooms plus GTMax, IMAX, 3D and VIP rooms where a complex has them.
Can Mi Comisariato members get Supercines discounts online?
Yes, members of the Mi Comisariato benefits club can get ticket discounts through the app and site flow. Sign in before you pick seats so the discount can attach to the booking. If the price does not drop, stop and check your club status in your profile.
Does Supercines sell tickets before a film opens?
Yes, pre-sale showtimes appear in the cartelera for big openings ahead of the first day. Seats stay held only for a short window during payment.
What should I do if Supercines payment keeps failing?
Check your bank app to see if a charge went through at all. Then try the other channel, site if the app failed, app if the site failed. Look for a booking code in your mail before any second try.
Why does Supercines ask for my city first?
The chain runs many complexes, and each one has its own cartelera and rooms. The picker sets the complex so films, times and seat maps match that site.