Last updated: November 9, 2026
Is Sunweb down? User reports indicate possible problems with Sunweb
Sunweb sells sun and ski package holidays online. This page tracks sunweb.nl, the Sunweb app, Mijn Sunweb sign-in, payments and travel documents.
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Sunweb problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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How would you rate Sunweb over the past 3 months?
Most reported locations
Where Sunweb reports are coming from in the last 24 hours.
No problem locations to show yet. Sunweb looks fine right now. Locations appear here as soon as users submit reports.
Latest Sunweb user reports
No reports yet — be the first to report a problem above.
Sunweb outage history
Our latest check and the live report status for Sunweb.
✓ Our latest check (8 November 2026, 4:00 PM PKT): sunweb.nl answered normally in 123 ms.
Good news. Sunweb has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Sunweb uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 10 October 2026 to 8 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Sunweb down alerts
Leave your email and we will tell you when Sunweb is having problems. One email per outage, no spam.
Sunweb on social media
An early signal from outside our site, watched in rotation.
The first check for Sunweb is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Sunweb down right now?
Sunweb status reads steady for most holiday bookers today, and Sunweb down reports are few. A booking that hides in the app or a login that fails often traces back to the account, not the site.
Test Mijn Sunweb in a browser when the app will not start. If the browser view works, the account is fine and the app needs the fix.
Is Sunweb down for me or everyone?
Ask a fellow traveller to open the app, or test the site on mobile data. A working copy elsewhere answers the Sunweb down for me question: the fault then sits on your phone or your sign-in.
Where do I create an account for the app?
The app has no sign-up screen at all. Accounts are made on the website, and the app only takes the login from that account.
Create your Mijn Sunweb account in a browser first, with the same email address as the booking. Then sign in to the app with those details and your trip should show.
Which account shows my booking in the app?
The booking sits in the account of the lead booker. Fellow travellers see an empty list until they add the trip by hand with the booking details. An account on another email stays empty too.
When do my travel documents land in Mijn Sunweb?
Travel documents land in the account only shortly before departure. An empty documents tab weeks ahead of the trip is normal. Check the tab again in the last days before you leave.
Why does the extras step fail inside the app?
Extra bags, insurance and transfers can refuse to add in the app while the same extras save fine on the website. Switch to the browser for that step.
Common Sunweb Problems and Fixes
Begin with the account and app checks below, since most Sunweb faults sit in the sign-in or the booking link.
Create the account on the website first
The app cannot make a new account. Register on sunweb.nl with the email address from your booking. Then sign in to the app with the same details.
Add a fellow traveller booking by hand
A trip booked by someone else does not appear on its own. Use the add booking option in the app and fill in the booking details from the confirmation mail.
Reset the Mijn Sunweb password in a browser
Use the forgot password link on the website and finish the reset there. Type the new password in the app by hand.
Reinstall the app when it crashes at start
Remove the app, restart the phone, then install the app again. Sign in with your Mijn Sunweb details. Your bookings sit in the account, not on the phone.
Book extras on the website when the app refuses
Open Mijn Sunweb in a browser and add bags or insurance there. The change shows in the app after a fresh sign-in. Check the booking total before you pay.
Having a problem with Sunweb?
Comments are public and help others understand the issue.
Frequently Asked Questions
What should I check first when the app shows no booking?
Check whose account holds the trip, since the lead booker owns the booking view. Add the booking by hand if you travel along. Use the same email as the booking.
Where do I find a trip that a fellow traveller booked for me?
The trip sits in the lead booker’s account, not in yours. Open the add booking option in the app and type the booking details from the confirmation mail. The holiday then shows in your own booking list.
Is a Sunweb outage hiding my travel documents?
An outage can delay documents for many bookers at once, but documents also arrive only shortly before departure. Check the documents tab again close to your trip.
Does the app show all my Sunweb bookings?
The app shows the bookings on your own account. Trips from a fellow traveller appear after you add them by hand. Old trips can sit under another email address.
Can I pay for my holiday inside Mijn Sunweb?
Yes, the account holds the payment screen for open amounts. A stalled payment step often clears in a browser.
Why does the app crash as soon as I open it?
A broken install or old app data causes most start crashes. Delete the Sunweb app, install it fresh, then log in with your Mijn Sunweb details to pull your holiday back up. Bookings stay safe in your account.