Last updated: November 10, 2026
Is STIB / MIVB down? User reports show no current problems with STIB / MIVB
STIB / MIVB runs the metro, trams and buses of Brussels. The STIB app plans trips with live times for four operators and sells digital Brupass tickets. On stib-mivb.be you plan the same trips in a browser and load passes onto a MOBIB card.
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STIB / MIVB problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where STIB / MIVB reports are coming from in the last 24 hours.
No problem locations to show yet. STIB / MIVB looks fine right now. Locations appear here as soon as users submit reports.
Latest STIB / MIVB user reports
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STIB / MIVB outage history
Our latest check and the live report status for STIB / MIVB.
✓ Our latest check (8 November 2026, 5:50 PM PKT): stib-mivb.be answered normally in 276 ms.
Good news. STIB / MIVB has no reported problems right now. If it is not working for you, report it above and your report will appear here.
STIB / MIVB uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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STIB / MIVB on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying STIB / MIVB is down. Checked 9 November 2026, 10:55 AM PKT.
Quiet right now. Nobody on Bluesky is saying STIB / MIVB is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is STIB / MIVB down right now?
Start with the STIB / MIVB status here when the app blocks you at an update screen or your tickets vanish. Fresh STIB / MIVB down reports from other riders show fast if the fault is wide. A planner that stalls for everyone points to trouble on their side.
One fault at sign-in or in the ticket wallet strands the whole Brussels commute at once.
Is STIB / MIVB down for me or everyone?
Plan the same trip on stib-mivb.be in your phone browser while the app still fails. A working site planner puts the fault inside the app. If the site stalls at the same step, the problem sits with the operator systems.
How digital Brupass tickets work inside the STIB app
The app sells Brupass and Brupass XL tickets that live inside your phone wallet. You validate by showing the digital ticket as you board. The wallet ties to your account and to one phone at a time.
Riders report tickets that took money but never landed in the wallet. During a STIB / MIVB outage whole wallets show empty while the bank side shows the payment. Wait for the fix before you buy the same ticket twice.
What the forced update screen blocks when no update exists
Some updates end with the app demanding a newer build that the store does not offer yet. The app then blocks trips and tickets behind that screen. Signing out and back in clears it for some riders; others wait for the store build to land.
Why a MOBIB top-up takes a day to turn active
A pass bought online for a MOBIB card needs a full day before the card readers accept it. The load travels to the card at its first tap after that wait. Buy ahead of the morning you need the pass, not on the platform.
Which other operators show inside the STIB planner
The planner mixes STIB lines with trains, TEC buses and De Lijn buses in one trip. Live times come from all four operators. A gap in one feed shows as a scheduled time instead of a live one.
Common STIB / MIVB Problems and Fixes
Wallet, update and planner trouble leads the list on this app. Try these fixes in order and reopen your tickets after each one.
App demands an update that does not exist
Open the store page for the app and check the build number there by hand. If the store offers nothing new, sign out of the app and back in. A fresh sign-in clears the false demand for many riders.
Digital tickets gone from the wallet
Check that the wallet shows your own account: a guest view hides bought tickets. Sign in and pull the wallet screen down to refresh. Tickets bought on a second phone stay tied to that phone session.
Paid tickets never arrived
Keep the bank proof and wait before you buy again; late tickets often land after a wallet refresh. If the wallet stays empty after a fresh sign-in, contact support with your wallet ID from the settings.
Cannot sign in after an update
Reset your password from the sign-in screen and try once with the fresh one. An account built with a wrong mail address cannot be fixed inside the profile. Support can move the account to the right address.
Planner shows trips in the past
Tap the time field and set it back to now before you search again. The planner keeps a custom time until you reset it. A search from an old time lists trips that already left.
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Frequently Asked Questions
How do I buy a Brupass ticket in the STIB app?
Open the Tickets part of the app and pick the Brupass or Brupass XL you need. Pay inside the app and the ticket lands in your wallet. Validate it as you board by showing the ticket.
Where does my MOBIB load become active?
An online load turns active at the first tap of the card after a day of waiting. Tap the card on a reader once the wait ends. The reader confirms the new pass on its screen.
What does the STIB planner cover besides STIB lines?
It plans trips across STIB, trains, TEC and De Lijn in one search. Live times come from the feed of each operator.
Can I use my STIB account on two phones?
The account ties to one phone at a time, so sign out on the old phone first. Then sign in on the new one and refresh the wallet. Tickets can take a moment to show on the new phone.
Why does the STIB app show no digital tickets?
A guest view or a second account hides the content of the wallet. Sign in with the account from the buy and refresh the wallet. A paid ticket that stays missing needs support and your wallet ID.
Does the STIB app work without internet?
The app needs a live connection for the planner, live times and ticket buys. Without signal, searches stall and the wallet cannot refresh.