Last updated: November 11, 2026
Is SL down? User reports show no current problems with SL
SL runs Stockholm public transport: the metro, commuter trains, buses, trams and boats across the capital region. The SL app plans trips with live times and sells single and period tickets that ride every mode. Tapping a bank card at the reader also works for single trips.
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SL problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where SL reports are coming from in the last 24 hours.
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Latest SL user reports
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SL outage history
The live report status for SL, updated as reports come in.
Good news. SL has no reported problems right now. If it is not working for you, report it above and your report will appear here.
SL uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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SL on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying SL is down. Checked 9 November 2026, 1:56 PM PKT.
Quiet right now. Nobody on Bluesky is saying SL is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is SL down right now?
Open the SL status on this page when the app planner stalls at rush hour. Live SL down reports from riders across Stockholm show if the break is city wide. A quiet chart sends the fault hunt back to your phone or your ticket.
The planner, live times and ticket sales draw the reports. When all three fail in the morning peak, an SL outage is the usual story.
Is SL down for me or everyone?
Plan the same ride on sl.se in a browser while the app hangs. A working website clears the SL systems and leaves your app copy at fault. Both down, with reports rising here, means the fault is shared.
How one SL ticket rides every mode
A single ticket covers metro, buses, trams, commuter trains and the city boats inside its time window. Changes between modes need no new buy while the window runs.
Period tickets stretch the same cover over days or a month. The app holds both kinds in one wallet.
What the planner does with live times
The planner rebuilds trips around live departures, walking legs and known works. Saving home and work makes the morning search one tap. Disruption banners on a line flow into the results, so broken routes sink or vanish.
Why tapping a bank card works at the gate
Readers at metro gates and on buses take a tapped bank card as a single ticket. The fare settles later from the card account. A card registered in the app shows the trips under your name for receipts and checks.
How commuter train trouble spreads
The commuter trains share tracks with long distance traffic, so one fault far out bends city departures. The app flags the line and suggests metro or bus bridges around the gap. Replacement buses join the planner once SL posts them. Japanese riders plan the same bridges, checking the smartEX / EX App (JR Central) screens when a Shinkansen hold bends their connection.
Common SL Problems and Fixes
Capital riders flag tickets that will not open, metro times that freeze and taps that fail. Each fix below is tied to one symptom.
Open an SL ticket that stays dark
Tickets open from the app wallet with data on, so wake the connection before the gate. Let the ticket load fully before you hold the phone to the reader. A ticket bought on a second account hides there, so check your sign-in.
Unfreeze metro live times
Reopen the station page to pull a fresh feed rather than watching a stuck list. If every line shows clock times, the live feed is down and platform boards rule. The planner still works on timetable times during the gap.
Fix a bank card tap that fails
Hold the card flat on the reader for a full second, away from other cards in the same wallet. A card that fails twice can be blocked by its bank for transit taps. The app ticket then covers the ride while you sort the card.
Bring back a lost period ticket
Period tickets tie to your sign-in, so log back in before you panic. The wallet pulls the pass down once the account matches the buy. Moving to a new phone needs the pass shifted from the wallet settings or support.
Aim station search at the right stop
Stockholm repeats stop names across suburbs, so pick the hit with your area or line named under it. Searching from the map pins the start to the ground under your finger. Favourites end the guessing on daily rides.
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Frequently Asked Questions
Where do I buy single and period tickets in the SL app?
Pick a single or period ticket under tickets, pay with card or Swish, and the pass lands in the wallet. Activate a single ticket as you start the trip. One ticket rides every SL mode inside its window.
What does tapping a bank card at the SL reader do?
It buys a single ticket on the spot, charged to the card later. Registering the card in the app lists the trips and receipts under your account. The tap works at metro gates and on buses.
Can I ride the SL boats on the same ticket?
Yes, the city boat lines take the same tickets as buses and the metro. Harbour hops inside the ticket window need no extra buy. The planner mixes boat legs into trips like any other mode.
Where do I see SL disruption news?
Disruptions sit on sl.se, in the app under traffic info and as banners on hit lines. The planner routes around posted trouble. Station staff and boards carry the newest word at the platform.
When is a period ticket better than singles in Stockholm?
Daily riders cross the break-even within a couple of weeks of singles. The app compares period prices against single fares under tickets. Students and seniors price lower with the right profile set.
Does the SL app work without an account?
The planner and live times run without signing in. Buying and holding tickets needs an account so the wallet can keep them. Guest card taps at readers skip the app fully.