Last updated: November 10, 2026
Is Services Australia down? User reports indicate possible problems with Services Australia
Services Australia runs the Centrelink, Medicare and Child Support online accounts and the Express Plus apps. People sign in through myGov to report income, track claims, upload documents and check payments.
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Services Australia problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Services Australia over the past 3 months?
Most reported locations
Where Services Australia reports are coming from in the last 24 hours.
No problem locations to show yet. Services Australia looks fine right now. Locations appear here as soon as users submit reports.
Latest Services Australia user reports
No reports yet — be the first to report a problem above.
Services Australia outage history
The live report status for Services Australia, updated as reports come in.
Good news. Services Australia has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Services Australia uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Services Australia down alerts
Leave your email and we will tell you when Services Australia is having problems, and when it is back up. No spam.
Services Australia on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Services Australia is down. Checked 8 November 2026, 5:56 PM PKT.
Quiet right now. Nobody on Bluesky is saying Services Australia is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Services Australia down right now?
Services Australia online services are running for most people right now, and Centrelink and Medicare accounts are opening as normal.
This page tracks the live Services Australia status from user reports across its online accounts and apps. When a Services Australia outage hits, reports jump fast because so many daily tasks run through these systems.
Is Services Australia down for me or everyone?
If you are asking is Services Australia down for me, compare the graph above with a quick test. Try the Express Plus app if the website fails, or the other way around. Trouble on both at once points to a wider fault.
Centrelink online account and Express Plus app faults
The Centrelink online account and the Express Plus Centrelink app are the two doors most people use. Both are known to wobble together, with sign-ins failing or home screens that never finish loading.
The apps add their own faults on top. An Express Plus app can refuse to open after an update, or drop you back to the start halfway through reporting your income.
Claims that sit on processing
A claim can sit at the same step for a long stretch without moving. Often the account is quietly waiting on a document or a task. The hold only shows inside the claim detail.
Uploads, reporting and timed-out sessions
Document uploads fail in plain ways: a photo is too large, the file type is wrong, or the session times out mid-upload. Income reporting has the same trap, since the account logs you out after a short idle spell.
Medicare and Child Support accounts
Medicare online accounts throw their own error screens. Some claims cannot be lodged online at all. Child Support online accounts share the same sign-in path, so one fault can block all three.
Common Services Australia Problems and Fixes
Most account faults clear with a fresh sign-in or a different door in. Work through these checks first.
Centrelink account will not load after sign-in
Sign right out, close the browser or app, then sign back in through myGov. If the home screen still spins, switch from the website to the Express Plus app. A fault on both is rarely yours alone.
Claim stuck at the same step
Open the claim and read every task on the account, since a missing document holds the whole claim. Upload what it asks for and check the file went through. If no task shows, the claim is in a processing queue.
Document upload keeps failing
Take a clear photo in good light and keep the file under the size limit shown on the upload screen. Use a common file type like PDF or JPG. If the upload still fails, try the website instead of the app.
Session timed out while reporting income
The account signs you out after a short idle spell, and unsaved reporting is lost. Have your payslip figures ready before you start. If it times out again, finish the report in the Express Plus app instead.
Express Plus app will not open
Update the app first, then restart the phone. If it still crashes on open, delete and reinstall it, then sign in again through myGov. Keep the website as a backup door for anything urgent.
Having a problem with Services Australia?
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Frequently Asked Questions
Is the Express Plus app the same as the Centrelink online account?
They open the same account in two ways. The app suits quick reporting and checks, while the website shows the full screens.
Why has my claim stopped moving?
The most common cause is an open task on the account, such as a document Centrelink still needs. Open the claim and check the tasks list. If nothing is open, the claim is waiting in a processing queue.
How do I report income when the website keeps timing out?
Get your figures ready first, then sign in and report in one go without pauses. The Express Plus app holds a session better for many people.
What file types can I upload as documents?
The upload screens accept common types such as PDF and JPG photos of documents. Keep each file clear, complete and under the size limit shown. Blurry pages get rejected and hold the claim.
Does a myGov fault block Services Australia accounts too?
Yes, often. Centrelink and Medicare accounts sit behind the myGov sign-in, so a sign-in fault locks every linked account at once. The account systems behind the door can be fine while nobody gets in.
Can I use the app and the website for the same claim?
Yes. Both doors open the one account, so a claim started on the website shows in the app too. Tasks and uploads appear in both.