Last updated: November 10, 2026
Is SARS eFiling down? User reports show no current problems with SARS eFiling
SARS eFiling is the online tax portal where South Africans file returns, read assessments and pay what they owe. The SARS MobiApp carries the same profile on your phone. Two-factor sign-in and document uploads all run through the one account. This page tracks SARS eFiling status during filing season and beyond, and SARS eFiling down reports from taxpayers show when logins start failing.
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SARS eFiling problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where SARS eFiling reports are coming from in the last 24 hours.
No problem locations to show yet. SARS eFiling looks fine right now. Locations appear here as soon as users submit reports.
Latest SARS eFiling user reports
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SARS eFiling outage history
Our latest check and the live report status for SARS eFiling.
✓ Our latest check (9 November 2026, 3:20 PM PKT): sarsefiling.co.za answered normally in 1665 ms.
Good news. SARS eFiling has no reported problems right now. If it is not working for you, report it above and your report will appear here.
SARS eFiling uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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SARS eFiling on social media
An early signal from outside our site, watched in rotation.
The first check for SARS eFiling is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is SARS eFiling down right now?
Look at the SARS eFiling status board at the top of this page before anything else. Fresh SARS eFiling down reports from other taxpayers show whether the portal is failing for everyone or only for you. Filing deadlines push thousands of people onto the system at once.
When reports stay calm, the block is usually inside your own profile. An old contact number or a locked account stops more sign-ins than any outage does. That is why judging the board first saves an hour of pointless password resets.
Is SARS eFiling down for me or everyone?
Try the MobiApp if the website refuses you, or the website if the app stalls. One channel working means your profile is fine and the other channel is at fault. Both failing together points at the portal itself.
Filing your ITR12 return inside the portal
Your return opens as a form that pulls in employer data already held by SARS. You check each section, fix what is wrong and submit when the figures agree.
After submitting, the portal stores the return and its history under your profile. A request for correction lets you fix a mistake on a return that already went in. The portal keeps copies of past returns too, so old filings stay one click away.
Reading your assessment and statement of account
The notice of assessment shows how SARS worked out your result after filing. Your statement of account lists what you owe or what refund is due. Refund progress shows against the return while SARS runs its checks. Both documents download as PDFs from inside the profile for your own records.
OTP codes and keeping your profile secure
Sign-in asks for a one-time pin sent to your registered cellphone or email, on top of your password. Keeping those contact details current is the single best protection against lockout. When a SARS eFiling outage hits the portal, OTP checks and submissions stall together until the service is back.
The MobiApp carries the same profile
The SARS MobiApp signs into the same account for individual income tax work. It handles returns, assessments, uploads and payments, but complex tax types still belong on the desktop site. Push prompts on an enrolled phone can replace the SMS pin at sign-in. Biometric sign-in on the app, where offered, skips the pin for returning users on the same phone.
Common SARS eFiling Problems and Fixes
Most SARS eFiling blocks sit in the profile: old contact details or a locked account. Match your problem below before you book anything.
New password still rejected after a reset
Recover your username first, then reset the password, since the order matters on this portal. Wait a few minutes before signing in with the new password. Signing in too fast after a reset can fail the check and lock the profile.
OTP going to an old cellphone number
Use the update contact details route on the login page, which verifies you with a facial biometric check. It exists for exactly this trap, where the old number died years ago. Once the new number saves, the pins land on the right phone.
Document upload rejects your file
Uploads fail on files that are too large, in the wrong format or protected by a password. Remove the password, save the file as a standard PDF, and shrink it before trying again. The case number on the letter must match the upload request.
Return stuck on validation errors
The form marks each field that fails its checks, usually a figure that does not balance or a missing code. Work through the marked fields from the top rather than resubmitting blindly. Saving the return keeps your progress while you hunt the error.
Blank page right after signing in
An old browser or a stale cache often leaves the workspace blank. Clear the cache, update the browser, or try a private window. The portal works best on a current desktop browser.
Having a problem with SARS eFiling?
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Frequently Asked Questions
How do I register for SARS eFiling?
Register on the eFiling site with your tax number and personal details. A one-time pin confirms your contact details and opens the profile.
Why does my OTP never arrive?
The pin goes to the number and email on your profile, which can be years old. Update your contact details from the login page to fix the route.
Can I file my return on the MobiApp?
Yes, individual income tax returns run on the app under the same profile. Company and complex tax types still sit on the desktop portal.
What is a notice of assessment?
It is the result SARS issues after working through your return. It shows the tax outcome and any refund or amount due.
Where do I upload documents SARS asked for?
Open the upload area inside your profile and match the files to the case on the SARS letter. Each request lists what it needs.
Do I need an appointment to fix a locked profile?
Not always. The login page routes for password recovery and contact updates fix most lockouts without a branch visit.