Last updated: November 13, 2026
Is Saibu Gas down? User reports show no current problems with Saibu Gas
My Saibu Gas is the member website of Saibu Gas, the city gas supplier for Fukuoka, Kitakyushu and nearby areas. Members register with the customer number from their meter reading slip to read gas and electricity usage, check charges and manage contract paperwork online.
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Saibu Gas problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where Saibu Gas reports are coming from in the last 24 hours.
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Latest Saibu Gas user reports
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Saibu Gas outage history
The live report status for Saibu Gas, updated as reports come in.
Good news. Saibu Gas has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Saibu Gas uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 14 October 2026 to 12 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Saibu Gas on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Saibu Gas is down. Checked 10 November 2026, 10:11 PM PKT.
Quiet right now. Nobody on Bluesky is saying Saibu Gas is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Saibu Gas down right now?
The Saibu Gas status board here collects Saibu Gas down reports from households opening the member site on phones and computers. A sudden climb right after meter readings land points to a shared fault, not a single contract.
Reports join the sign-in page, the usage graphs and the charge screens in one view, so a broken piece shows up fast. A fault in one piece rarely stays hidden for long.
Is Saibu Gas down for me or everyone?
Open the member site in a second browser or on a phone while the first screen refuses you. Usage that loads there means your first browser holds the block. If every route fails while reports here rise, the member site itself is struggling. Citizens booking passport appointments on SAIME in Venezuela read that same every-route failure as a platform outage.
Usage and charge screens for gas and electricity
Signed-in members read monthly gas use as a graph beside the charge for the same period. Homes that also buy Saibu Gas electricity see both fuels on linked screens. A bar graph compares the newest period with the same stretch before it on the same screen.
Figures post after the meter reading closes, so the newest period can look empty for a short stretch. The web slip shows the reading value, the use period and the planned charge in one place.
Registering with the customer number from your slip
First registration asks for the customer number printed on the paper meter reading slip, plus the contract name. That link ties the login to the right meter, and a second contract at another address needs its own link. The confirmation mail carries a link that wakes the account, and the link goes stale if it sits unopened for long.
Payment methods and contract details
The member area holds bank transfer and credit card settings, and changes apply from the next billing round. Contract screens list the plan name, the supply point and the meter details for the home. A card change asked for on paper takes far longer, so the web form is the fast route for most homes.
Moving home start and stop procedures
Moving forms stop gas at the old address and start it at the new one, with visit dates picked on screen. During a wider Saibu Gas outage, these forms and the usage screens tend to stall together. Finish urgent moves by phone when the site stays down.
Common Saibu Gas Problems and Fixes
Most My Saibu Gas faults trace to a customer number that was never linked. Others come from a reading that has not posted yet, or a tired browser session. Try the fixes in order and sign in once more after each one.
Link the customer number again
Open the contract list in My Saibu Gas and confirm your customer number appears there. If the home moved or the meter changed, add the number from the newest paper slip.
Wait for the reading to post
Usage and charges land only after the meter reading closes for the period. A blank newest period on reading day often fills by the next morning. The web slip for the period follows the figures onto the screen.
Sign in with the exact registered address
Type the mail address used at registration by hand instead of the browser autofill. Old saved addresses are a steady cause of refused sign-ins.
Clear cookies for the member site
Delete cookies tied to the Saibu Gas domain, close the browser, and sign in fresh. Stale member cookies often freeze the page right after login.
Check the name on the electricity contract
Electricity charges hide when the electricity contract sits under a different family name. Link both contracts under the same member login to see them together.
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Frequently Asked Questions
What can I check inside My Saibu Gas?
Members read monthly gas usage, the charge for each period, and the web meter reading slip. Homes with Saibu Gas electricity see power usage and charges on the same login. Contract screens also show the plan name and the supply point for the home.
How do I register for My Saibu Gas?
Registration asks for the customer number printed on the paper meter reading slip, the contract name and a mail address. A confirmation mail completes the link between the login and the meter.
Where is the web meter reading slip?
The slip sits in the usage area of the member site once the reading posts. It shows the meter value, the use period and the planned charge for that round.
Why is my newest usage still blank?
Readings post in batches after the meter visit, and the screen fills once your area closes. If the period stays blank for days while others load, the reading link for your contract needs a check.
Can I change my payment method online?
Bank account and credit card changes run through the member area forms. The new method starts from the next billing round, not the charge already issued.
Does My Saibu Gas cover electricity too?
Yes, households buying Saibu Gas electricity see power usage and charges beside the gas screens. Each contract links to the member login with its own customer number.