Last updated: November 13, 2026
Is Rabbit down? User reports indicate possible problems with Rabbit
Rabbit is a quick grocery app that promises goods at the door in minutes, plus food from local restaurants. The app sells snacks, drinks, household basics, and fresh items from Rabbit Kitchen. Vouchers, a support chat, and timed delivery choices sit inside the account.
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Rabbit problems reported in the last 24 hours
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Where Rabbit reports are coming from in the last 24 hours.
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Rabbit outage history
Our latest check and the live report status for Rabbit.
✓ Our latest check (11 November 2026, 12:31 PM PKT): rabbitmart.com answered normally in 508 ms.
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Rabbit uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 15 October 2026 to 13 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Rabbit on social media
An early signal from outside our site, watched in rotation.
The first check for Rabbit is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Rabbit down right now?
Check the current Rabbit status on this page when the shop will not load. A burst of Rabbit down reports from other users signals a platform wide fault. An endless loading spinner on the logo screen is a frequent first clue.
Rabbit runs only inside its app, with no web shop to fall back on. That makes a second phone the best test tool you have. Sign in there to see if the fault follows your account.
Is Rabbit down for me or everyone?
Settle is Rabbit down for me by asking a nearby friend to open their app. If their shop loads and yours spins, your handset holds the problem. If both hang on the same screen, the service itself is down.
What delivery choices does Rabbit show at checkout?
Checkout offers a fast window and cheaper slower windows side by side. The fast choice costs more and fills up first at peak times. A missing fast window means that slot pool is full, not that the app broke. Radio Popular shoppers book a calendar instead of a window, since large appliances there travel by van routes with a fixed load per day.
Prices for each window show before you confirm the order. Pick the window first, then pay, since a late switch can empty the fast pool. Your order page repeats the chosen window after payment.
How do Rabbit vouchers work inside the app?
Vouchers sit in a wallet style list with an expiry line under each one. Tap a voucher at checkout to apply it before you pay. A code typed by hand fails when one letter is off.
When does a Rabbit outage stall the order page?
A Rabbit outage can leave the order page parked on preparing for a long time. The kitchen screen and your phone stop sharing updates in that state. Reopen the app after a short wait to pull a fresh order state.
Which Rabbit section lists Rabbit Kitchen items?
Rabbit Kitchen goods live under their own section on the home screen. Search also pulls them when you type the dish name. A missing dish often means that kitchen closed for the day. The section refreshes each morning with the new day menu.
Common Rabbit Problems and Fixes
Rabbit problems usually sit in the voucher store, the session, or the chosen delivery window. Work down the fixes below in order. Most take less than a minute inside the app.
Copy the voucher from the voucher list, never by hand
Open the voucher list and tap the code to copy it exactly. Paste it into the checkout field instead of typing each letter. One wrong character is the top reason a valid voucher fails.
Restart the app when the order page stalls
Close Rabbit fully and open it again after a short pause. The reopen pulls a fresh order state from the server. Do not place a second order until the first one shows clearly.
Sign in again when the product range shrinks
A signed out session shows a cut down catalogue to guests. Sign in with your number to restore the full range for your area. Location access also shapes which goods the app lists.
Turn on location access for correct stock
Rabbit builds its catalogue around your saved address zone. Wrong zone data brings wrong stock and missing restaurants. Update the address pin inside the app before you shop. A fresh pin takes effect on the next app open.
Use the support chat from the order page
Open the stuck order and tap support from that screen. The chat then carries your order number into the talk. Starting chat from the home screen loses that link.
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Frequently Asked Questions
What should I do when a Rabbit voucher will not apply?
Copy the code from the voucher list and paste it at checkout. Check the expiry line and the minimum basket rule under the voucher. Remove any older voucher before you add a new one. One voucher per order is the house rule.
How fast is the fastest Rabbit delivery window?
The fastest window promises goods in a short burst of minutes. It costs more than the slower windows at checkout. The window can vanish at peak times when its pool fills.
Can I order restaurant food in the Rabbit app?
Yes, local restaurants list inside the same app as groceries. Their dishes sit in the restaurant section of the home screen. Kitchen hours for each place show on its own page.
Does Rabbit have a website I can order from?
Ordering runs through the mobile app only. The brand site points visitors to the app stores. Keep the app updated, since there is no web checkout to use instead.
Where do I find Rabbit Kitchen dishes?
Look under the Rabbit Kitchen section on the home screen. Search by dish name also brings those items up. A dish can hide when that kitchen closes for the day.
Is the Rabbit support chat inside the app?
Yes, support runs through chat inside the app. Start the chat from a live order page for the fastest help. The chat keeps your order number attached to the talk.