Last updated: November 10, 2026
Is Pražské vodovody a kanalizace (PVK) down? User reports show no current problems with Pražské vodovody a kanalizace (PVK)
The PVK website is the online front desk of Prague water utility Pražské vodovody a kanalizace, part of the Veolia group. Customers report faults, follow the live incident list and planned shutdowns, send meter readings and manage contracts in the customer portal. The site covers Prague drinking water and sewer services.
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Pražské vodovody a kanalizace (PVK) outage history
Our latest check and the live report status for Pražské vodovody a kanalizace (PVK).
✓ Our latest check (8 November 2026, 10:23 PM PKT): pvk.cz answered normally in 377 ms.
Good news. Pražské vodovody a kanalizace (PVK) has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Pražské vodovody a kanalizace (PVK) uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Pražské vodovody a kanalizace (PVK) on social media
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Posts on Bluesky saying Pražské vodovody a kanalizace (PVK) is down. Checked 9 November 2026, 5:01 PM PKT.
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Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
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Is Pražské vodovody a kanalizace (PVK) down right now?
Pražské vodovody a kanalizace (PVK) is online and working now. The Pražské vodovody a kanalizace (PVK) status checks pass on every main page. Fresh Pražské vodovody a kanalizace (PVK) down reports stay quiet, and the incident list plus the customer portal open normally.
A single slow page does not mean the whole site is broken. The incident list pulls live data and lags on busy mornings. Give it a few seconds before you reload.
Is Pražské vodovody a kanalizace (PVK) down for me or everyone?
Try the PVK homepage on your phone with Wi-Fi off. If it loads there, your home connection or browser is the weak point. If the phone fails too, note the error text, then test again after a short wait.
How do you read the live incident list?
The incident list shows burst pipes and urgent repairs street by street. Each record gives the district, affected streets and repair state. Streets missing from the list are not part of a known fault, so check the shutdown page next.
Sort the list by district to find your area faster. Long lists load in parts, so scroll before you decide your street is absent. The page updates as crews report progress.
What does the planned shutdown page cover?
Planned shutdowns are works PVK announces ahead, such as pipe replacement or valve repairs. Search by street and district. A hit shows the start, the planned end and advice about storing water.
When should you use the online fault form?
Use the fault form for a new leak, low pressure or discoloured water at your address. During a wider Pražské vodovody a kanalizace (PVK) outage the form queue grows long. A phone call to the fault line is then faster for urgent cases.
Can you send a meter reading through the site?
Yes, the self-reading form takes your meter number and the new reading without a login. Keep the customer number from your bill ready. A photo of the meter helps if the reading looks unusual.
Common Pražské vodovody a kanalizace (PVK) Problems and Fixes
Prague households mostly meet three PVK website troubles. The incident list stalls, the portal refuses a correct password, and the meter form drops a reading. The fixes below match the real screens on pvk.cz and the customer portal.
Incident list spins without loading
Reload the page once and wait, since the list fetches live crew data. If it still spins, open a private window to skip cached scripts. A district filter from an earlier visit can also empty the list.
Portal login fails with correct details
Type the password by hand instead of pasting it, and check the keyboard layout. Portal passwords are case sensitive. After three failed tries the account pauses, so use the reset link rather than guessing again.
Meter reading form rejects the value
Enter the reading exactly as the meter shows it, without spaces. The form rejects readings lower than the last billed one. If your meter was replaced, use the contact form and say the meter changed.
Address search finds no shutdown
Search with the street name only, without the house number. Try the name without diacritics too. Planned works are listed by main street, and side streets appear inside the record detail.
E-invoice missing from the portal
Open the documents tab and set the period filter to the widest range. New invoices appear a few days after the billing run. If older invoices show and the new one does not, billing for your point has not closed yet.
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Frequently Asked Questions
How do I check if water is off in my Prague street?
Open the incident list and the planned shutdown page on pvk.cz. Search your street on both, since repairs and planned works sit in separate lists. If neither shows your street, report the fault online.
What login does the PVK customer portal use?
Sign in with the email and password set at registration. New users register with the customer number from a bill. A forgotten password resets through the login page link.
Is the PVK fault line faster than the online form?
For a burst pipe or a flooded street, the phone line is faster. The online form works well for low pressure or cloudy water and takes photos. Both reach the same dispatch team.
Does PVK show planned shutdowns in advance on the site?
Yes, the planned shutdown page lists announced works by street before they start. Each entry shows the planned window and the reason. Urgent repairs appear in the incident list instead.
Can I pay a PVK bill inside the portal?
The portal shows invoices and payment details for your supply point. Pay by bank transfer with the variable symbol on the invoice. Card payment runs through the link on newer bills.
Where do I send a meter reading if the form fails?
Use the contact form and include your customer number, meter number and the reading. A clear photo of the meter speeds up the check. Readings sent this way are entered by the billing team.