Last updated: November 11, 2026
Is Power BI down? User reports show no current problems with Power BI
Power BI is Microsoft's business analytics service, part of Microsoft Fabric, where reports built in Desktop are shared and refreshed through the cloud service and company gateways. Its users report failed scheduled refreshes and offline gateways most often.
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Last 30 days, day by day: 13 October 2026 to 11 November 2026
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Is Power BI Down Right Now?
No, Power BI is not down for everyone right now. The live reports above show the Power BI status at this moment. If reports stay low, the service is running in your region and the fault is in your gateway, dataset, or workspace.
Power BI is Microsoft’s business analytics service, now part of Microsoft Fabric. Reports are built in Power BI Desktop and shared through the service at app.powerbi.com. Because data often flows through a company gateway, many problems that look like a Power BI outage start on a local server.
Is Power BI Down for Me or Everyone?
Open app.powerbi.com and load a report that uses cloud data only. If it opens, the service is up and your gateway or dataset is the problem. If the site itself fails and reports above are climbing, the issue is wider. Microsoft also posts service health inside the admin portal for tenant admins. The same habit sends users to Premiere whenever sign-in or loading trouble shows up.
Why Did My Power BI Scheduled Refresh Fail?
Scheduled refresh depends on stored credentials and a live gateway. When a token expires through inactivity, the refresh fails with an OAuth error, while a manual refresh still works because you sign in fresh. Error AADSTS700082 is the classic sign of this.
Open the dataset settings and re-enter the data source credentials. That one step fixes most mystery refresh failures. A steady service account for the connection stops the token from expiring again.
Why Is the Power BI Gateway Offline?
The gateway is a program on a company computer or server that links cloud reports to local data. If that machine sleeps, restarts for updates, or loses its network, the gateway shows as offline and every refresh through it fails.
Check that the gateway machine is on and the gateway service is running. Restart the service from the gateway app. A second gateway machine removes this single point of failure.
What To Do When Power BI Reports Will Not Open
A report that spins forever can be hitting a capacity limit, a broken visual, or a dataset mid-refresh. Test another report in the same workspace. If others open, rebuild or republish the faulty report from Desktop.
If no reports open, check whether your workspace sits on a busy shared capacity. An admin can see capacity health in the admin portal and move the workspace if needed.
Common Power BI Problems and Fixes
Power BI faults usually involve refresh, gateways, or access. These are the problems users report most, with the fix that works for each one.
Scheduled Refresh Failing
Open the refresh history and read the error first. Expired credentials are the top cause, so re-enter them in the dataset settings. Then run a manual refresh to confirm the fix before the next schedule.
Gateway Shows Offline
Go to the gateway machine and check the service is running. Restart it from the gateway app and confirm the machine will not sleep. Then test the connection from the dataset settings page.
Report Stuck on Loading
Open another report in the same workspace to split report faults from service faults. If only one report hangs, republish it from Desktop. If all hang, check capacity health with your admin.
Credentials or Token Errors
Errors that name an expired refresh token mean the stored sign-in aged out. Re-enter the data source credentials in the service. A service account that stays active avoids a repeat.
Workspace Access Missing
Access can vanish after a workspace is moved or a group changes. Ask the workspace admin to check your role. Also confirm you use the right work account.
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Frequently Asked Questions
Why does Power BI say my gateway is offline?
The gateway machine is off, asleep, or its service has stopped. Check the machine, restart the gateway service, and test the connection. If the machine restarted for updates at night, refreshes fail until the service is back.
What does error AADSTS700082 mean in Power BI?
It means the stored OAuth refresh token expired through inactivity, so scheduled refresh cannot sign in to the data source. Manual refresh still works because you sign in fresh. Re-enter the credentials in the dataset settings to fix it.
Why did my scheduled refresh fail but manual refresh works?
Manual refresh uses your live sign-in, while scheduled refresh uses stored credentials and the gateway. When the stored token expires or the gateway is offline, only the schedule fails. Refresh the credentials and check the gateway.
Why is my Power BI report stuck on loading?
The report may be waiting on a busy capacity, a large dataset, or a slow data source. Try another report in the workspace. If that one loads, republish your report. If nothing loads, ask an admin to check capacity health.
Why can’t I see a workspace I was given access to?
You may be signed in with the wrong account, or your access was removed when the workspace changed. Confirm the account at the top right of the service. Then ask the workspace admin to check your role.
How do I check if the Power BI service is down in my region?
Microsoft posts service health in the admin portal and on its public status pages. If reports spike in your region, the fault is likely on the service side.