Last updated: November 12, 2026
Is PostNord down? User reports show no current problems with PostNord
PostNord carries letters and parcels across Sweden, and postnord.se together with the PostNord app is where you follow them. Tracking runs on the parcel ID from the sender. Inside the app, parcels tied to your phone number gather on one list after you sign in.
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PostNord problems reported in the last 24 hours
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Most reported locations
Where PostNord reports are coming from in the last 24 hours.
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Latest PostNord user reports
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PostNord outage history
Our latest check and the live report status for PostNord.
✓ Our latest check (10 November 2026, 10:40 PM PKT): postnord.se answered normally in 169 ms.
Good news. PostNord has no reported problems right now. If it is not working for you, report it above and your report will appear here.
PostNord uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 14 October 2026 to 12 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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PostNord on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying PostNord is down. Checked 9 November 2026, 1:01 PM PKT.
Quiet right now. Nobody on Bluesky is saying PostNord is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is PostNord down right now?
Start with the PostNord status on this page when tracking stands still or the app refuses to sign you in. PostNord down reports from senders and receivers across the country show whether the stop sits with the service. A calm chart means your parcel, your phone or your account needs the look.
Most reports name the tracking list, the sign-in with BankID and the parcel boxes.
Is PostNord down for me or everyone?
Search the same parcel ID on postnord.se in a plain browser, where no account is needed. If the steps show there, the app or its sign-in holds the fault. If the web search also stands still and reports rise here, treat it as a PostNord outage and give the parcel time.
How tracking works inside the PostNord app
Sign in with BankID and the app links parcels to your phone number and personal number. Parcels sent to you then appear on the list by themselves, with the latest step first.
A parcel that never links by itself can be added by hand with its ID. Give it a name of your own, such as the shop or the gift inside, so a long list stays easy to read.
When tracking stands still for a day
Long rides between sorting terminals leave gaps in the step list on long routes. A label printed by a shop also shows nothing until PostNord takes the parcel in and the first scan lands. A quiet day is normal in the middle of a trip, while a quiet week is worth a call.
Where the app points your parcel instead
A parcel that finds nobody home travels to a service point, and the app names the point with its address and hours. In the app you can also pick a service point yourself before the first delivery try.
What the customs payment screen asks for
Parcels from outside the EU pause until import charges are paid, and the app shows a payment screen for them. It lists the charge and takes card payment in a few steps. Paying frees the parcel, and tracking moves again once the payment clears. Drivers waiting on a cleared parcel sometimes check the PPL status page when a delivery van runs late on its route.
Common PostNord Problems and Fixes
App users write in most about frozen tracking, BankID sign-in trouble and a missing open button at the parcel box. Pick the repair below that matches your screen.
Refresh tracking that has frozen
Pull the parcel list down to refresh it, then open the parcel again. If the steps still stand still, sign out of the app and back in with BankID.
Fix a BankID sign-in that fails
Update both the PostNord app and the BankID app, since old versions refuse each other. Start again and approve the sign-in in the BankID app. If you sign in on a computer, scan the code on the screen with the BankID app instead.
Find the missing locker open button
The open button shows only when you stand near the parcel box with bluetooth on. Turn bluetooth and location on, then open the parcel in the app. Move a step closer to the box if the button still hides.
Turn app alerts back on
Open your phone settings for the PostNord app and allow alerts there first. Inside the app, check the alert choices for the parcel as well, since each parcel follows its own setting.
Use the web tracker when the app is down
Postnord.se tracks any parcel ID in the browser, no account needed. Type the full ID from the sender message and the steps appear. This route also helps when the app is being updated or your sign-in is stuck.
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Frequently Asked Questions
What do I need to track a parcel on postnord.se?
Only the parcel ID from the sender or the shop. Type it into the tracking field and the steps show at once.
How do I sign in to the PostNord app using BankID?
Tap sign in and approve the request in your BankID app. The app then links parcels sent to your phone number to your list.
Is it free to use the PostNord app?
Yes, the app is free and tracking costs nothing. You pay only for stamps, shipping or import charges you buy inside it.
Can I pay import charges inside the PostNord app?
Yes, a parcel held for customs shows a payment screen in the app. Pay by card and the parcel is freed for delivery.
Where do I find my nearest PostNord service point?
The app and postnord.se both hold a list of service points with addresses and opening hours. Your parcel message also names the point holding your parcel.
When does PostNord tracking first start to move?
The first step lands when PostNord scans the parcel at intake. If nothing shows after two days, ask the sender to check the ID.