Last updated: November 9, 2026
Is PostNL down? User reports show no current problems with PostNL
PostNL delivers parcels and mail across the Netherlands. Track and trace and the PostNL app follow each parcel, and an account stores your delivery choices.
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PostNL problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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How would you rate PostNL over the past 3 months?
Most reported locations
Where PostNL reports are coming from in the last 24 hours.
No problem locations to show yet. PostNL looks fine right now. Locations appear here as soon as users submit reports.
Latest PostNL user reports
No reports yet — be the first to report a problem above.
PostNL outage history
The live report status for PostNL, updated as reports come in.
Good news. PostNL has no reported problems right now. If it is not working for you, report it above and your report will appear here.
PostNL uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 10 October 2026 to 8 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get PostNL down alerts
Leave your email and we will tell you when PostNL is having problems. One email per outage, no spam.
PostNL on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying PostNL is down. Checked 9 November 2026, 3:35 AM PKT.
Quiet right now. Nobody on Bluesky is saying PostNL is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is PostNL down right now?
People check here with a parcel on the way, so a blank tracking page feels urgent. A clear PostNL status is the first thing to find. PostNL down reports rise when track and trace or the PostNL app stops answering.
On a normal day you type the barcode and postcode and see the path at once: scans, plan, and delivery window. The app shows the same path. A fault often hits one channel, not both.
Is PostNL down for me or everyone?
Run the same barcode in the app and on the site, one of them on mobile data. A path that loads in one place points at your app copy or browser. The same blank result in both points to a PostNL outage.
Why does track and trace find nothing for my code?
A code only wakes up at the first scan. Shops often mail the code before the parcel reaches PostNL, so the page finds no shipment yet. The first scan tends to land in the evening of the handover day.
Check the code: one wrong letter or a stray space breaks the match. Use the barcode from the shipping mail, plus the receiver postcode. A code that finds nothing after a full day points back to the sender.
Why is my parcel status stuck on one step?
Between scans, a parcel rides in a truck or waits in a sorting hall, and the page shows the last step. Long rides and busy peaks stretch the quiet spells. The status wakes again at the next scan point, without warning.
How do delivery preferences work in the app?
A PostNL account lets you set where a parcel goes when you are out: a safe spot, a neighbour, or a pickup point. The driver sees the choice on the route. Set it before the delivery day, since a mid-route choice can miss the van.
Where do I see the photo of my delivery?
For many parcels the app shows a photo of the parcel at your door after delivery. It sits with the delivered shipment in your overview. A missing photo can mean the driver skipped it or the image is still on its way.
Common PostNL Problems and Fixes
A silent tracking page or crashing app usually clears with one of these checks.
Shipment not found for your code
Copy the barcode from the shipping mail and strip spaces. Add the receiver postcode. Before the first scan, the code finds nothing by design.
App crashes or hangs on loading
Update the app, force close it, and reopen on mobile data. Still stuck? Run the same code on the site, which uses a separate path.
Login to your account fails
Type your password by hand once; a saved old one can sneak in. Reset through the mail link if it still fails, newest link only.
No delivery notifications arrive
Check that notifications are on for the app in your phone settings and inside the app itself. A battery saver can also hold them back.
Status stuck on the way for days
Look at the last scan place and delivery window. Quiet spells between scans are normal; a fresh scan restarts the path.
Having a problem with PostNL?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I track my parcel?
Type the track and trace code plus the receiver postcode on the site or in the app. The page shows the scans and delivery window.
Why does my code work only in the evening?
The code wakes at the first scan, which often lands in the evening sorting flow. Before that it finds nothing.
Can I change where my parcel goes?
Yes. Set a delivery preference in your PostNL account, such as a safe spot or a pickup point. Set it before the delivery day.
What does the not-at-home code do?
It stands for the note left when you were out. You can use that code in track and trace to see the next step for your parcel.
When will a stuck status move again?
At the next scan point along the route. A PostNL outage can freeze the page itself, while the parcel keeps moving.
Does the app show parcels without a code?
Parcels to your address often appear in your account on their own, once the sender mails the label data. Others show after the first scan.