Is PostBus down? User reports indicate possible problems with PostBus

Is PostBus down right now?

PostBus down reports rise when the timetable search or the live map stops answering during the morning rush. This page follows the PostBus status and collects faults from the website and the app in one graph. A steep climb means many riders hit the same wall at the same time.

Quiet days show a low, flat line even when single buses run late. One cancelled trip does not move the graph, because that is a road problem, not a system fault. Check the comments to see if the broken part matches your own screen.

Is PostBus down for me or everyone?

Open postauto.ch in a browser when the app view fails, since both draw on the same timetable data. If the site answers and the app does not, your app copy is stale or its session broke. If neither answers while other travel sites load, the fault is shared.

Where can you see a PostBus on the live map?

The Post-App draws every running bus on a map of Switzerland in near real time. You see how far your bus still is from the stop and judge the walk to the stop better. Rural lines with weak signal update their position in bigger jumps.

Does the countdown mix timetable and live times?

Save the stops you use daily and the start screen shows a countdown to the next departures from each one. The countdown mixes timetable times with live delays where the bus sends them. One tap opens the full connection with changes and platform notes.

What does the journey alarm do on your route?

The alarm button watches a planned trip and sends a push when a delay, a detour or a cancellation hits that route. Road works in mountain villages change PostBus lines often, so the alarm saves a wasted walk. You set one alarm per trip inside the planner. A silent alarm during a known detour can also mean a PostBus outage in the alert system.

Where do day passes sit inside the app?

Yes, day passes sit under Tickets in the app and cover PostBus lines plus trains and city networks in the same area. The planner also offers single tickets for the whole door-to-door trip. Payment runs through the stored card or a wallet method.

Common PostBus Problems and Fixes

Timetable gaps and a frozen live map make up most PostBus complaints. These fixes work through the planner, the favourites list and the alarm settings.

The timetable search returns no connections

Check the spelling of both stop names, since village stops often carry the village plus a local suffix. Widen the time window, because rural lines run hourly and a narrow window hides the only bus. Then try the same search on postauto.ch to compare results.

Your bus never shows on the live map

Zoom into the line itself, because the map draws buses only along active routes at that moment. Buses without a live signal show the timetable position instead of a moving dot. Refresh the map after a minute, since rural signal gaps delay the marker.

The countdown counts to the wrong bus

Open the stop page and confirm you saved the direction you actually ride, not the return side. Stops with the same name in two directions cause most countdown mix-ups. Remove the wrong favourite and save the stop again from a real departure.

A day pass payment hangs at checkout

Go back one step and check that the travel day and the passenger count are still set. Expired saved cards break the payment step without a clear message, so add the card again. A second attempt on mobile data often passes when home Wi-Fi stalls.

The journey alarm stays silent on a delay

Open the planned trip and confirm the alarm bell is active for that exact connection. Phone settings must allow pushes from the app, and battery saving must not block it in the background. Alarms set on a saved favourite do not watch single planned trips.

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