Last updated: November 11, 2026
Is Polregio down? User reports show no current problems with Polregio
Polregio sells regional train tickets in the Polregio app and on the bilety.polregio.pl portal, which share one account. The app covers connection search across its station network, single and period tickets, discounts and a station departure board.
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Most reported locations
Where Polregio reports are coming from in the last 24 hours.
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Polregio outage history
Our latest check and the live report status for Polregio.
✓ Our latest check (10 November 2026, 5:50 PM PKT): polregio.pl answered normally in 1013 ms.
Good news. Polregio has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Polregio uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 13 October 2026 to 11 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Polregio on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Polregio is down. Checked 11 November 2026, 1:26 AM PKT.
Quiet right now. Nobody on Bluesky is saying Polregio is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Polregio down right now?
Regional travellers with a train about to leave check the Polregio status here when the app stalls at the payment step. Polregio down reports rise on busy commuter mornings when the ticket shop slows to a crawl.
On a quiet day the app finds a connection, takes card or BLIK payment and drops the ticket into your history in under a minute. Trouble lands on single steps: the connection search, the payment screen, the ticket history or the station board. The rest of the app keeps working while one step hangs.
Is Polregio down for me or everyone?
Run the same search on bilety.polregio.pl in a browser while the app struggles. The portal and the app share one account and one ticket store. If the portal sells you the ticket while the app fails, the fault sits in the app on your phone. If both stall in the same place, the answer to is Polregio down for me is no: the shop itself is struggling. Car-sharing users run the same browser test on the Poppy page when the app map or unlocking stops responding.
The five minute sales cut-off
Ticket sales in the app close five minutes before the scheduled departure of a train. Inside that window the buy option disappears for the train, even when your payment details are ready. The rule trips up travellers who open the app on the platform with the train in sight.
The window follows the timetable, so plan the buy a bit earlier in the journey. Your bought tickets sit in the history screen for the conductor. If the app keeps failing inside the window, the same account buys the ticket on the portal instead.
Period tickets and passenger details
The app also sells period tickets for regular routes, and each ticket needs the passenger name on it. An extension that refuses to apply often traces back to the old ticket still showing as active. Adding a card or a new period starts cleanly once the profile holds the right name and birth date.
Crashes at the very last step
An app that closes on the payment screen is not proof of a Polregio outage on the shop side. The crash usually lives in the app build on your phone. Updating the app, or buying the same ticket on the portal with the same login, gets you the ticket while the app sorts itself out.
The station board inside the app
The Stations screen shows scheduled arrivals and departures for the station you pick. It helps when the platform board and the app disagree about your train. The timetable search covers the full station network, with via stations added for trips that need a change.
Common Polregio Problems and Fixes
Match the check to the step that failed: payment, ticket list or departure board. Most clears take under a minute.
Buy before the cut-off window
Finish the buy well ahead of the last five minutes before departure. Inside that window the buy button hides for the train, and the portal sells the same ticket.
Stop the crash at payment
When one rail errors at the last step, change the payment method and submit once more. Check the ticket history first, so a booking that went through is not paid twice.
Use the portal with the same login
Sign out, sign back in and open the ticket history again. A fresh sign-in reloads the account, which brings a missing period ticket back onto the list.
Set discounts in the profile once
Re-enter the birth date and the discount type in the profile, then start the buy again. A saved profile with broken discount data blocks the fare at the last screen.
Fix a period ticket that will not extend
Open bilety.polregio.pl in a browser and sign in with the same details. Tickets, the account and the history are shared, so a portal buy waits in the app.
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Frequently Asked Questions
What is the latest moment I can buy a ticket in the app?
Sales close five minutes before the scheduled departure, and the buy option hides inside that window. A ticket bought on the train costs extra, so finish earlier when you can.
How do I sign in with my portal account?
Yes, both shops sit on one account, and a portal ticket shows in the app history. The same sign-in works on both sides with no second registration.
Is a ticket bought on the portal visible in the app?
Buy the period ticket in the ticket flow and fill the passenger details the app asks for. The ticket then waits in your history for the conductor.
Does the app show departures for my station?
Most crashes come from the payment step, not the whole app. Pay with another rail, and check the history before a second try so one trip is not paid twice.
Can I pay with BLIK in the app?
The board reads the timetable feed, and a stalled app holds old data on screen. Close the Stations view and open it again to pull the fresh board.
When does a discount show in the ticket price?
Enter the birth date in the profile and pick the discount for the fare. The app checks the discount at checkout, and the conductor checks the matching document.