Last updated: November 10, 2026
Is PickMe down? User reports show no current problems with PickMe
The PickMe app packs rides, PickMe Food, Market groceries, Flash parcels and trucks into one sign-in. Live PickMe status and PickMe down reports from riders and shoppers gather on this page. Look here when no driver accepts or a Food order sits stuck.
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PickMe problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate PickMe over the past 3 months?
Most reported locations
Where PickMe reports are coming from in the last 24 hours.
No problem locations to show yet. PickMe looks fine right now. Locations appear here as soon as users submit reports.
Latest PickMe user reports
No reports yet — be the first to report a problem above.
PickMe outage history
Our latest check and the live report status for PickMe.
✓ Our latest check (9 November 2026, 6:31 PM PKT): pickme.lk answered normally in 1091 ms.
Good news. PickMe has no reported problems right now. If it is not working for you, report it above and your report will appear here.
PickMe uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get PickMe down alerts
Leave your email and we will tell you when PickMe is having problems, and when it is back up. No spam.
PickMe on social media
An early signal from outside our site, watched in rotation.
The first check for PickMe is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is PickMe down right now?
Check the board above before you book the same ride twice. A quick rise in PickMe down reports in one hour points to a shared fault, and the PickMe status line tells the same story. One failed booking beside calm reports points at your phone or your pin.
Rides and Food can fail apart inside the same app. A tuk can arrive fine while a Food order waits for a rider.
Is PickMe down for me or everyone?
Close the app fully and open it again on phone data. If booking, Food and Market all stall while reports climb here, the fault sits wider than your account. If one tab loads and the rest do not, the weak tab is your clue.
Choosing Bike, Tuk, Nano, Mini, Sedan or Van for a ride
The ride screen lists Bike, Tuk, Nano, Mini, Sedan and Van in a row. Each type shows its own fare estimate for your trip. Small types suit one rider with a bag, while vans fit groups and bulky loads.
Trucks sit apart from the car types for goods too big for a van. The truck flow asks for load details before it quotes a fare.
How the fare estimate appears before Book Now
Enter your pickup and your drop point, and the estimate forms for each vehicle type. The figure you see is the figure the trip starts from. Tap Book Now only after the type and the estimate both look right.
Ordering groceries in Market one outlet at a time
Market orders run one outlet per order, so a second shop means a second order. Some outlets take an uploaded shopping list or prescription and pack from the file. During a PickMe outage a Market order can sit at the first step for long. Check the order tab before you order the same basket again.
Sending a parcel with Flash inside the same app
Flash takes parcels between two addresses inside the same app. Enter sender and receiver details, and the flow quotes the run before you confirm. Tracking then follows the parcel inside your order list.
Common PickMe Problems and Fixes
Most PickMe faults sit in one tab, one pin or one pay field. Find the failing tab below and follow the fix that matches it.
Driver accepts but the map dot never moves
Ring the driver from the trip screen and ask if the trip has started. Wait a short while, then cancel and book again if the dot stays frozen. Report the trip under Help so the fare record stays clean.
Pickup pin lands on the wrong road
Drag the pin to your gate or type the pickup address by hand. Indoor phone location can drift by a full street. A clear landmark note for the driver helps on lanes with no numbers.
Promo code refused on a PickMe Food order
Check the code rules in the offer card first. Codes can bind to one shop, one first order or a set order value. Clear the field and type the code again before you pay.
Card will not save inside PickMe
Check the card number, expiry and name fields for one wrong digit. Some bank cards need a one-time code that expires fast. Use cash for the trip and retry the save on a steady link.
Prescription upload fails in a Market order
Retake the photo flat and in good light, since blur is the top cause of a failed read. Keep the full sheet inside the frame. Split a long list into two clear photos if the file still fails.
Having a problem with PickMe?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I book a PickMe ride for right now?
Set your pickup, enter the drop point, and pick a vehicle type. Read the fare estimate, then tap Book Now. The driver card shows the name, photo and plate once a driver accepts.
Can I order food and groceries in the same PickMe order?
No. Food orders and Market orders run apart, and Market runs one outlet per order. Place each order on its own and track both in the order list.
What is PickMe Pass inside the app?
PickMe Pass is a paid plan that cuts delivery fees on Food and Market orders. The plan page shows the current fee gains before you join. Points from orders still land on top of the plan.
Does PickMe let me share my trip with family?
Yes. The trip screen can share your live ETA with a contact. The contact sees the car move on a map until drop-off. You can stop the share at any point in the trip.
Where do I report a wrong fare in PickMe?
Open the trip in your history and use the Help path on that trip. Pick the fare issue and send the report from the app. The trip record and plate travel with the report.
Why does PickMe show no vehicles near me?
Cover thins late at night and at peak rain in some areas. Wait a short while and search again, or try a larger vehicle type. A pin set far from your true spot can also hide live cars.