Last updated: November 10, 2026
Is PDQ down? User reports show no current problems with PDQ
PDQ sells through the PDQ Chicken app and eatpdq.com: order ahead, points and rewards, and an arrival button meant to tell the store you are there for pickup.
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PDQ problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate PDQ over the past 3 months?
Most reported locations
Where PDQ reports are coming from in the last 24 hours.
No problem locations to show yet. PDQ looks fine right now. Locations appear here as soon as users submit reports.
Latest PDQ user reports
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PDQ outage history
The live report status for PDQ, updated as reports come in.
Good news. PDQ has no reported problems right now. If it is not working for you, report it above and your report will appear here.
PDQ uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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PDQ on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying PDQ is down. Checked 8 November 2026, 3:35 PM PKT.
Quiet right now. Nobody on Bluesky is saying PDQ is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is PDQ down right now?
For most guests the app opens and orders go through. When pdq down reports climb, the complaints in its own store listing are unusually concrete: a menu that never appears, a reward a 30 dollar order somehow did not qualify for, and an arrival button that tells the store nothing. This page tracks the live pdq status from reports near you, so a wide pdq outage stands apart from a fault on your own phone.
Nearly every review names a screen that failed to do the one thing it exists for.
Is PDQ down for me or everyone?
Try ordering on the website: the same account and rewards run there. If the site loads the menu while the app shows none, the service is up and the app is the fault.
The reward a 30 dollar order did not qualify for
A member redeemed a free 3 piece tender reward, then tried to add it to a 30 dollar order, and the app said the order did not qualify. If 30 dollars does not qualify, she writes, what does? The reward then expired while she was still guessing.
The I’m here button that tells no one
The app added an arrival button for pickup, and a reviewer reports the restaurant’s side of the story: it does not tell the store you are there. The button completes its animation, the guest waits in good faith, and the kitchen has heard nothing.
The menu that is never available
Older reviews of the chain’s app carry a heavier charge: the menu is never available, ordering takes far too long, and one guest could not open the app at all.
Charges under a takeout name
Online orders bill under a takeout name on card statements,. The app order history is the translation: match the day and the amount there before treating the line as a stranger’s.
Common PDQ Problems and Fixes
Reward and menu faults lead the reports. Start with yours.
Reward says your order does not qualify
The qualifying rules are not shown in the app, which is the heart of the complaint. Try the reward on a plain order of its own named item first, since bundles and deals often disqualify. If it still refuses, contact app support by email with the reward and the order: do not let it expire silently.
The I’m here button did nothing
Do not trust the button alone: the store may never receive it. Go in or call out at the counter and give your name and order number. Treat it as decoration until the chain confirms it works.
Menu will not load in the app
Update the app and reopen it on a strong connection: an empty menu is usually a failed load. If the menu stays missing, order on the website, where the same store’s menu runs. A menu missing at one store only is that store’s listing: call it to order.
App will not open at all
Remove and reinstall the app once. If a fresh install still will not open on your phone, the build and your phone disagree: the website becomes your door, with the same rewards.
Charged twice for one order
Check the order history: if it shows one order against two charges, screenshot both. Retried checkouts are the usual cause. The store or app support refunds the twin from that record: do not place a third order to test it.
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Frequently Asked Questions
Is PDQ down right now?
Check the report chart on this page. PDQ faults are concrete: a menu that never loads, rewards that refuse qualifying-looking orders, an arrival button that reaches no one. If the website menu loads, the service is up and the app is at fault.
Why does my reward say the order does not qualify?
The app never prints the qualifying rules, and members have watched a 30 dollar order refused for a tender reward. Try the reward alone on its named item. If it still refuses, email app support with the reward name and order before it expires.
Does the I’m here button tell the store I arrived?
Guests report it does not reach the store at all. Announce yourself at the counter with your name and order number as well. The button may complete on your screen while the kitchen hears nothing.
Why is the menu not showing in the app?
A failed load is the usual cause: update the app and retry on a strong connection. If it stays empty, the website carries the same menu and your account.
Why does my statement show a takeout charge name?
Online orders bill under the chain’s takeout name rather than the store’s. Match the amount and day in your app order history before worrying: a familiar order hides behind the unfamiliar label.
What if is PDQ down for me and my reward expires today?
Try the website with the same account: rewards run there too. Screenshot the reward and its expiry first. If every door fails until it dies, that record is the case app support can judge.