Is Paymob down? User reports show problems with Paymob

Is Paymob down right now?

Check the live Paymob status here when Paymob down reports start to climb and the dashboard stops loading for your team. A wide outage hits the hosted checkout, payment links and the merchant app at the same time. Shoppers then see a blank payment page or a spinning screen instead of card fields.

A single store can also fail while the wider service stays up. A wrong API key, an expired integration or a test mode left on blocks live payments for that shop alone. Compare your store with a second Paymob checkout before you call the service down.

Is Paymob down for me or everyone?

Ask if Paymob down for me is the right call by testing the dashboard on a second network and a second device. If the login page opens elsewhere, your office connection or browser is at fault.

How does the Paymob checkout fail for shoppers?

A shopper reaches the Paymob checkout from the store cart and picks a card, a wallet or a kiosk code. The page can stall when the store sent a wrong amount or a broken return link.

Stores that still run in test mode show a working checkout that takes no real money. Shoppers then think they paid while the order stays unpaid in the dashboard.

What should merchants check in the Paymob dashboard?

Open the transactions list first and filter by the failed payment method and the last hour. Each row shows if the payment was accepted, declined by the bank or stopped by a fraud rule. Clear states matter more at Payoneer, where a document hold can pause withdrawals until the review ends.

When do Paymob settlements reach the bank?

Settlement batches group the card and wallet sales of a set period and send the total to the merchant bank account. A late batch often follows a bank holiday, a changed bank account or a hold placed for a document check.

Which Paymob errors point to a wrong key or secret?

Integration faults show as failed payments with no shopper error at all. The usual cause is a mixed set of keys, for example a test API key pasted into a live store. The HMAC value also has to match on both sides, or callbacks fail and orders stay pending. Copy each key from the account info screen again and save the store settings once more. A Paymob outage that hits the hosted checkout also hits payment links in the same window.

Common Paymob Problems and Fixes

Most Paymob faults sit in one of three places, the merchant account, the store setup or the payment method the shopper picked. Work through the checks below in order. Note the exact error text and the transaction ID before you change any setting, since both help support trace the payment.

Dashboard will not sign you in

Clear the browser cache and try the dashboard in a private window first. A stuck session file often blocks the login form while the account itself is fine.

Checkout page stays blank

Open the store checkout in a clean browser with no extensions running. Ad blockers and script blockers often stop the Paymob iframe from loading.

Payment accepted but order stays pending

This gap means the callback from Paymob did not reach the store. Check that the processed callback and response callback links in the dashboard point to your live store address.

Refund started but shopper sees no money

A refund moves in two steps, approval inside the dashboard and clearing by the shopper bank. Card refunds land back on the same card and can take several working days.

Settlement total looks short

Compare the settlement report line by line with the transactions list for the same period. Fees, refunds and chargebacks come off the total before the batch is sent.

Having a problem with Paymob?

Comments are public and help others understand the issue.

Subscribe

Login

Notify of

new follow-up comments new replies to my comments

Label

{} [+]

Name*

Email*

Label

{} [+]

Name*

Email*

0 Comments

Oldest

Newest Most Voted