Last updated: November 14, 2026
Is Paperfly down? User reports show no current problems with Paperfly
Paperfly is a delivery platform built for online sellers in Bangladesh. Merchants create orders from a web panel or the Paperfly GO app, request pickups, print labels and follow each parcel by its invoice number. The system also holds cash on delivery records, invoices and return requests, so a seller runs daily dispatch work from one dashboard.
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Paperfly problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where Paperfly reports are coming from in the last 24 hours.
No problem locations to show yet. Paperfly looks fine right now. Locations appear here as soon as users submit reports.
Latest Paperfly user reports
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Paperfly outage history
Our latest check and the live report status for Paperfly.
✓ Our latest check (13 November 2026, 7:41 AM PKT): paperfly.com.bd answered normally in 874 ms.
Good news. Paperfly has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Paperfly uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 15 October 2026 to 13 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Paperfly on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Paperfly is down. Checked 13 November 2026, 12:01 AM PKT.
Quiet right now. Nobody on Bluesky is saying Paperfly is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Paperfly down right now?
The Paperfly status here is built from Paperfly down reports sent in by merchants and parcel receivers. Trouble usually appears as a panel that will not load or tracking pages that stop gaining new scans. When reports climb together during dispatch hours, the fault likely sits on the platform rather than one shop.
A single stuck parcel does not prove a wider failure. One hub can fall behind on scanning while the rest of the network moves normally. Check if your whole order list froze or just one consignment, then match that picture with the recent reports on this page.
Is Paperfly down for me or everyone?
Ask another merchant you know to open their panel, and test your tracking link on a second connection. If both of you see the same frozen screens, the problem reaches beyond your shop. When only your account fails, a stale browser session or a mistyped invoice number is the more likely cause. Hotel guests use the same shared test on the Paradores page when room booking or their account area will not open.
What tracking does Paperfly show for a parcel?
Each parcel carries the invoice number from the merchant order, and the tracking page reads that number to show its journey. Stages move from order created to picked up, in transit, out for delivery and delivered. The first scan appears only after physical pickup, so a fresh order can show no movement for hours.
A Paperfly outage can pause scan updates across many parcels at once. If every tracking page you test stands still on the same stage, wait and recheck later instead of recreating the order. Duplicate orders for one parcel cause bigger confusion at delivery time.
How do merchants start sending with Paperfly?
A seller signs up as a merchant, completes verification and then creates the first order from the panel or the GO app. New merchants often find the first parcel confusing, because pickup address, delivery zone and cash collection fields all need care. Save one complete test order slowly before dispatching in bulk.
Where does Paperfly deliver parcels?
The network covers major cities and many smaller towns, with route-based delivery windows that widen for remote areas. Dhaka orders usually move fastest, while distant districts add extra transit days. The panel shows the expected window when you choose the delivery zone during order creation.
Can receivers track a Paperfly parcel without an account?
Yes, a receiver only needs the invoice or tracking reference the seller shares after dispatch. Enter it on the tracking page and the scan history opens without any login. If the number returns no result, ask the seller to confirm the exact reference from their panel.
Common Paperfly Problems and Fixes
Panel and tracking faults on Paperfly often trace back to the session, the invoice number or scan delays. Try the matching fix below.
Merchant panel will not load
Open the panel in a fresh browser tab after signing out everywhere, because old sessions block the dashboard. Clear the browser cache for the site if the loading spinner never ends.
Tracking shows no movement
Confirm the parcel was physically handed over, since an order created online shows no scan until pickup. Copy the invoice number from the panel instead of typing it from a photo.
Invoice totals do not match
Download the invoice file from the panel and compare it line by line with your order list. Cash collection, delivery charge and return charge sit in separate columns that are easy to misread.
Pickup request keeps failing
Check that the pickup address includes a working phone number and a clear landmark, because incomplete addresses block scheduling. Also confirm the order count and weight fields hold numbers, not blanks.
GO app signs you out repeatedly
Update the Paperfly GO app, since older builds lose sessions after password changes on the panel. Remove the app data once and sign in fresh.
Having a problem with Paperfly?
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Frequently Asked Questions
How do I track a Paperfly parcel with no account?
Use the invoice number the seller gave you on the Paperfly tracking page. The scan history opens without a login.
What does it mean if my Paperfly tracking is stuck on picked up?
The parcel has left the seller but has not reached the sorting hub scan yet. Busy evenings and long routes create gaps like this.
Why does the Paperfly panel show a different cash amount than I collected?
Returns and partial deliveries change the payable amount after dispatch. The panel deducts return charges and failed delivery attempts from the settlement.
Can I change the delivery address on a Paperfly order?
Address edits are limited once the parcel enters the network. Contact support through the panel with the order ID as early as you can.
Is Paperfly down if tracking stops updating for all my parcels?
A network-wide scan freeze is a classic sign of trouble on the platform side. Check the Paperfly down reports on this page.
Which places can Paperfly deliver to beyond Dhaka?
The courier works across the whole country, not only the capital. Town and district stops take longer than city ones, and the order screen shows the zone and expected days for each destination.