Is Open down? User reports show no current problems with Open

Is Open down right now?

A section list that stays blank past the first refresh sends readers here for a plain Open status. Open down reports rise together when the homepage, the sections and the app feed stop loading at once.

On a normal day the homepage opens at once. Sections, galleries and charts load in place, and newsletters arrive on schedule. Faults tend to strike one part at a time: the homepage, one section, the galleries or the alerts. Other parts of the site keep loading while that one part stalls.

Is Open down for me or everyone?

Read open.online in a logged-out browser tab while the app feed stays blank. A section list that loads logged out points back at your app session or your phone setup. The same blank list logged out answers is Open down for me: the fault is shared, not yours alone.

Fact-checking notes and long interviews

The fact-checking area tests claims against sources and shows each verdict in plain words. A verdict page that loads its headline but never shows its checks has stalled halfway. Long interviews and charts sit beside the checks, and a chart that never draws usually waits on its data file, not on the article text.

Reload a stuck verdict page once before you blame the whole section. A second section that loads clean proves the fault sits in one page. A verdict that still hides its checks after a reload points at a wider section fault.

Newsletters and push alerts

Newsletters carry the top stories to the inbox on schedule, while push alerts flag breaking stories at once. An inbox that stays empty past the usual send time often holds the letter in spam. Alert settings live in the app, and an alert topic switched off there stops every alert from that topic.

When sections, galleries and alerts fail on one visit

A gallery that loads its captions but never shows its photos usually waits on the image host, not on the article. An Open outage shows when sections, galleries and alerts fail on the same visit, even after a fresh reload. One missing photo alone points at that single gallery, not at the whole site.

Photo galleries, videos and charts

Photo galleries open as swipeable sets, and videos play inside the article page. A video that buffers without end usually waits on the video stream, not on the text. Charts draw from a data file beside the article, so a chart that never draws points at that file first. A chart that draws halfway and then stops usually waits on the rest of its data file, and one reload usually fetches it.

Common Open Problems and Fixes

A blank Open section or a missing alert usually clears with one of these checks.

Reload the section from its top

Go to the top of the section and pull down to reload it. A section stuck on old stories often refreshes clean on the second load.

Check the spam folder for the letter

Open the spam folder and look for the missing letter. A letter found there proves the send worked and the inbox filter caught it.

Switch one alert topic off and on

Turn one alert topic off, then on again in the app settings. The toggle refreshes the alert link for that topic.

Test the site logged out

Open open.online in a logged-out browser tab. A section list that loads there clears the site and blames the app session.

Update the app before you retry

Update Open from the store, then open the section again. An old app build can refuse to load new section layouts. A section that still refuses to load after an update needs one phone restart before any further check.

Having a problem with Open?

Comments are public and help others understand the issue.

Subscribe

Login

Notify of

new follow-up comments new replies to my comments

Label

{} [+]

Name*

Email*

Label

{} [+]

Name*

Email*

0 Comments

Oldest

Newest Most Voted