Last updated: November 9, 2026
Is OnTheMarket down? User reports show no current problems with OnTheMarket
OnTheMarket is a UK property portal where movers search homes for sale and rent. Its website and app offer saved searches, property alerts and shortlists of homes you like.
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OnTheMarket problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate OnTheMarket over the past 3 months?
Most reported locations
Where OnTheMarket reports are coming from in the last 24 hours.
No problem locations to show yet. OnTheMarket looks fine right now. Locations appear here as soon as users submit reports.
Latest OnTheMarket user reports
No reports yet — be the first to report a problem above.
OnTheMarket outage history
Our latest check and the live report status for OnTheMarket.
✓ Our latest check (8 November 2026, 6:52 AM PKT): onthemarket.com answered normally in 62 ms.
Good news. OnTheMarket has no reported problems right now. If it is not working for you, report it above and your report will appear here.
OnTheMarket uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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OnTheMarket on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying OnTheMarket is down. Checked 8 November 2026, 5:16 PM PKT.
Quiet right now. Nobody on Bluesky is saying OnTheMarket is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is OnTheMarket down right now?
OnTheMarket is working for most people right now, with no sign of a wide fault.
The OnTheMarket status on this page is built from live reports by home movers. When reports climb, the app or website is often struggling. A calm line means searches and alerts run as normal.
Is OnTheMarket down for me or everyone?
Reports from many towns at once point to a wider OnTheMarket outage, not a fault on your phone. Reports from one area only point to your connection or device. Try the website if the app fails, since a real outage hits both.
Searching for homes on the website and app
Search is where most problems show up first. Results can stop loading, filters can clear themselves, and the list can jump back to the start. Many users also see an unauthorised access message after a few taps, which logs them out.
That error can wipe your filters, keywords and preferences, so the search starts from scratch. Closing and reopening the app clears it for a while. Updating the app also helps, since newer builds fix it.
Property alerts and saved homes
Alerts flag new homes that match your saved search. When alerts break, emails stop or push messages arrive late. Tapping an alert should open the matching home, but some users land on a sign-in screen. Saved homes may vanish when the app signs you out.
Sign in and account problems
You need an account to save searches, set alerts and keep a shortlist. Sign-in can fail in a loop, sending you back to the login page. Password reset emails can also land in spam. Signing in on the website tests whether the fault is app only.
Photos, maps and home details
Home pages carry photos, floor plans and maps. On a weak connection, photos load slowly and the map can sit blank. A page that fails in the app may open fine on the website. Refresh once, then try the other route.
Common OnTheMarket Problems and Fixes
Most faults clear once the service settles, but these steps fix the ones on your side.
The app shows an unauthorised access error
Close the app fully, reopen it, then sign back in. Update the app, since newer builds fix this fault. If it keeps returning, search on the website until the app settles.
Your search resets after opening a home
Use the app back button, not your phone back key. Save the search before opening any home, so filters stay stored. A saved search restores your place with one tap.
Property alerts are not arriving
Check the alert is on in your saved searches. Check spam, and allow app notifications in phone settings. If alerts still fail, delete and recreate the alert.
An alert opens the wrong home or a login page
Sign in first, then tap the alert again. Open the alert inside the app, not from the push message. If the home still does not load, find it through your saved search.
Photos and maps will not load
Move to a stronger connection and reload the home page. Turn off any data saver that blocks images. If photos load on the website only, clear the app cache or reinstall it.
Having a problem with OnTheMarket?
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Frequently Asked Questions
Is the OnTheMarket app down or is it just my phone?
If the website fails in the same way as the app, the problem is wider than your phone. Reports on this page show if other movers are hit too. When reports stay low, the fault is likely on your device.
Why does the app keep logging me out?
An unauthorised access error can end your session without warning. It often appears after you open a few homes. Updating the app and signing in again usually settles it.
How do I get my search back after the app resets it?
Open your saved searches and tap the search you stored. Your filters and area come back with it. Saving each search protects your place if the app restarts.
What should I do when property alerts stop coming?
Check the alert is switched on, then look in your spam folder. Allow app notifications in your phone settings. If alerts still fail, delete the alert and create it again.
Does OnTheMarket work without an account?
You can browse homes and run searches without signing in. Accounts are only needed for saved searches, alerts and shortlists. Signing in also syncs your settings across devices.
Can I see the same saved homes on the website and app?
Yes, saved homes sit on your account, not one device. Sign in with the same email on both to see them. A home saved while logged out will not appear.