Last updated: November 9, 2026
Is Neo Bank Asia down? User reports show no current problems with Neo Bank Asia
Neo Bank Asia serves business and private clients through its internet bank and a mobile app for Android and iOS. The bank also runs Lovimoney.by, an online transfer service. Client pages on neobank.by cover accounts, cards and currency tools.
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Neo Bank Asia outage history
Our latest check and the live report status for Neo Bank Asia.
✓ Our latest check (9 November 2026, 1:08 AM PKT): neobank.by answered normally in 2640 ms.
Good news. Neo Bank Asia has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Neo Bank Asia uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
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Is Neo Bank Asia down right now?
The Neo Bank Asia status view starts with its internet bank and mobile app. Neo Bank Asia down reports rise when sign-in stalls or the site will not load. If the app opens while the site hangs, one channel is sick.
The rename from BTA Bank left old bookmarks and saved passwords pointing at dead doors. A Neo Bank Asia outage is bigger: site, internet bank and app fail in the same hours. One dead old link is a rename leftover, not an outage.
Is Neo Bank Asia down for me or everyone?
Open neobank.by directly after an old link failed you. A clean load there means the old address died, not the bank. Both doors dead across two networks put the blame on the bank side.
How do you sign in to Neo Bank Asia online?
Private and business clients enter through the internet bank on neobank.by. The mobile app for Android and iOS takes the same client login. Cards, accounts and payments wait behind that sign-in.
Old BTA Bank credentials caused confusion after the rename. The bank channels moved to the new name and domain. If a saved password fails, type the current one by hand on the new site.
How does Lovimoney.by move money between cards?
Lovimoney.by is the bank online transfer service. It sends money between cards with a simple web form. The transfer state shows after you send. Fees and limits appear on the form before you confirm.
Where are currency rates on the Neo Bank Asia site?
The site posts exchange rates for clients who swap currency often. Rate pages sit in the client sections of neobank.by. The internet bank shows the rate that applies to your own swap at the confirm step. That confirm rate is the one that counts.
Does the Neo Bank Asia app serve business clients?
Yes, the bank works with small and mid-size business next to private clients. Business tools sit in the internet bank and the app. Company sign-in data differs from personal data. Keep the two logins apart to avoid lockouts.
Common Neo Bank Asia Problems and Fixes
Neo Bank Asia faults split between rename leftovers, shared logins and the Lovimoney transfer form. Start with the address you typed.
Old BTA Bank link not working
Bookmarks and saved links to the old bank name lead to dead pages. Type neobank.by directly and walk to the internet bank from the homepage. Save the new address over the old bookmark. Your accounts moved with the bank rename.
Password not accepted after the rename
Browsers keep offering the password saved for the old site. That saved entry risks being stale or tied to the old domain. Clear saved passwords for the old address and type the current one by hand. Save it under the new domain after a clean entry.
Lovimoney transfer fails
The transfer form declines when a card has online payments off or a low limit. Check the sending card settings in its own bank app. Read both card numbers back before a second try. The form shows the fee before you confirm.
App closes after sign-in
An app that dies right after entry often needs its pending update. Put the update in and restart the phone. Should the crash stay, remove the app and put a fresh copy in. The internet bank covers your accounts meanwhile.
Transfer status not shown
A sent transfer shows its state in the service history. Refresh the page after a few minutes if the state lags. Keep the transfer number from the confirm screen. Support traces a transfer from that number and the time.
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Frequently Asked Questions
What is Neo Bank Asia online banking?
It is the internet bank and app of Neo Bank Asia for business and private clients. Cards, accounts and payments sit behind one sign-in. Lovimoney.by adds card transfers.
How do I send money through Lovimoney?
Open Lovimoney.by and fill the transfer form with both card numbers and the sum. The form shows the fee before you confirm. The state shows in the history after.
Is Neo Bank Asia down when an old BTA link fails?
No, old links died with the rename while the bank works at neobank.by. Type the new address directly. A dead new site on two networks is the wider sign.
Does the Neo Bank Asia app work on iPhone?
Yes, the app runs on iOS and Android. It takes the same client login as the internet bank. Business and private clients both use it.
Can businesses bank online at Neo Bank Asia?
Yes, small and mid-size business clients use the internet bank and app. Company logins differ from personal ones. Keep them apart to avoid a lockout.
Where do I check a Lovimoney transfer?
The service history on Lovimoney.by lists your transfers with their states. Keep the transfer number from the confirm screen. Support traces a missing one from it.