Last updated: November 10, 2026
Is Mr D Food down? User reports show no current problems with Mr D Food
Mr D Food delivers restaurant meals and groceries through the Mr D app and the mrdfood.com site. This page tracks Mr D Food status and Mr D Food down reports when ordering, payment or tracking breaks down.
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Mr D Food problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Mr D Food over the past 3 months?
Most reported locations
Where Mr D Food reports are coming from in the last 24 hours.
No problem locations to show yet. Mr D Food looks fine right now. Locations appear here as soon as users submit reports.
Latest Mr D Food user reports
No reports yet — be the first to report a problem above.
Mr D Food outage history
Our latest check and the live report status for Mr D Food.
✓ Our latest check (9 November 2026, 3:10 PM PKT): mrd.com answered normally in 176 ms.
Good news. Mr D Food has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Mr D Food uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Mr D Food on social media
An early signal from outside our site, watched in rotation.
The first check for Mr D Food is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Mr D Food down right now?
Begin with the Mr D Food status board at the top of this page. It gathers Mr D Food down reports from diners and grocery shoppers into one live view. A steep rise tells you the app itself is struggling, not just one restaurant near you.
Broken tracking and failed payments drive most report spikes here. If the graph stays flat while your screen misbehaves, your app install or saved card is the likely fault. Compare both views before you place a second order.
Is Mr D Food down for me or everyone?
Close the app fully and open the mrdfood.com site on the same phone. If the site loads menus while the app spins, the app install needs attention. If both crawl while reports here jump, the outage is shared across the service.
Ordering food and groceries in one basket
The app lines up restaurant meals on one side and groceries on the other. Pick n Pay groceries and TakealotNOW items run inside the same Mr D account. One checkout covers the basket, and the order screen splits the parts clearly.
Restaurant menus carry photos, extras and portion choices per dish. Grocery shelves work by category and search, like a normal supermarket run. Your delivery address at the top decides which restaurants and stores you can order from.
Saving cards and paying with a WiCode
Adding a card asks for a nickname before the card saves to your profile. Saved cards then sit ready for one-tap payment on later orders. WiCode vouchers go into the voucher field at checkout, and the summary should show the discount before you pay.
Following a live order when the app struggles
A placed order moves through preparing, collection and arrival steps on the tracking screen. During a Mr D Food outage those steps can freeze while the order itself keeps moving. Keep the order number from your confirmation, since support works off that reference.
Reordering favourites and rating the last order
Past orders live in your history for a quick repeat run. The app also asks you to rate the last order, and that feedback form greets you at the next open. Rating or closing the form clears it until the next delivery lands.
Common Mr D Food Problems and Fixes
Most Mr D faults sit in the tracking screen, the voucher field or a saved card. Match your screen to a fix below.
Tracking jumps from preparing to arrived
The tracking feed updates in steps and sometimes skips the middle ones. Close the tracking screen and reopen it from your orders to pull a fresh state. If the driver pin vanishes for everyone, the tracking feed is down, not your order.
Voucher shows applied, then the full amount charges
The payment summary is the moment to catch this. If the summary drops the voucher discount shown a step earlier, back out before paying. Re-enter the WiCode slowly and confirm the discount line shows in the final total.
Payment goes through, then an error screen
A bank charge with an error screen means the order step failed after payment. Do not order again straight away. Check your order history first, since a placed order appears there within minutes.
Grocery basket swaps in the wrong items
Tapping a product photo can open a near-identical variant on busy grocery shelves. Open each item fully and read its name and size before adding it. Remove wrong picks from the basket before checkout, not after.
Feedback form will not stay closed
The rating form for your last order returns until it gets an answer. Rate the order or close it from the orders screen rather than the pop-up. A fresh order resets which delivery the form asks about.
Having a problem with Mr D Food?
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Frequently Asked Questions
How do I track my order in the app?
Open your current order and the tracking screen shows each step as it happens. The screen refreshes as the order moves from the kitchen to your door.
Why did my WiCode not come off the total?
A voucher counts only once the payment summary shows its discount line. If the summary charges the full amount, back out and enter the code again before paying.
What can I order besides restaurant food?
Groceries from Pick n Pay and TakealotNOW items sit inside the same app. They share your account, address book and saved cards with the food side.
Where do I find my past orders?
Your order history sits in the app menu under your profile. Past orders carry their receipts and the restaurants or stores they came from.
How do I add a new card for payment?
Open the payment area and add the card with its number, expiry and a nickname. The nickname is required before the app saves the card to your profile.
Why does the app ask me to rate my last order at every open?
The feedback form stays open until the last order gets a rating or a dismissal. Answering it once clears the prompt until your next delivery.