Last updated: November 10, 2026

Is MoMo down? User reports show no current problems with MoMo

MoMo is the pink e-wallet app from M_Service that millions in Vietnam use for transfers, VietQR payments, bills, phone top ups and shopping. Money moves between MoMo wallets and linked bank accounts inside the app. Live MoMo app faults are tracked on this page.

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MoMo problems reported in the last 24 hours

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Most reported problems

All quiet. No issues reported in the last 24 hours.

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/* v1.5.0: locations + reports-map side by side (Downdetector-style). */

Most reported locations

Where MoMo reports are coming from in the last 24 hours.

No problem locations to show yet. MoMo looks fine right now. Locations appear here as soon as users submit reports.

Reports map

📍 View Map

Nothing on the map right now. MoMo looks fine.

Latest MoMo user reports

No reports yet — be the first to report a problem above.

MoMo outage history

Our latest check and the live report status for MoMo.

✓ Our latest check (9 November 2026, 1:20 PM PKT): momo.vn answered normally in 1150 ms.

Good news. MoMo has no reported problems right now. If it is not working for you, report it above and your report will appear here.

MoMo uptime and reports

Live report counts and the day by day record for the last 30 days.

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Last hour
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Last 24 hours
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Last 30 days

User reports received in each period.

Last 30 days, day by day: 12 October 2026 to 10 November 2026

Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.

The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.

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MoMo on social media

An early signal from outside our site, watched in rotation.

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Last hour
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Last 24 hours

Posts on Bluesky saying MoMo is down. Checked 10 November 2026, 9:35 AM PKT.

Quiet right now. Nobody on Bluesky is saying MoMo is down.

Is MoMo down right now?

Fresh MoMo down reports reveal whether the MoMo status points to a wallet wide fault or a problem inside one account. When top ups, QR payments and transfers fail together for many users, the platform is struggling. When only your wallet fails, your linked bank, your balance or your phone is the place to look.

Check the shape of the failure before you retry. If the app opens and shows your balance, the core wallet is alive. Failures starting at one step, like scanning, often trace to that step alone. Failures at every step mean a wider fault.

Is MoMo down for me or everyone?

Ask the person next to you to open MoMo, or check this page for a spike in reports. A friend paying fine at the same shop means the fault rides with your account or phone. Both wallets failing at one till, with reports climbing, means the platform or the shop link is down.

How do top ups and linked banks feed the MoMo wallet?

Money enters MoMo from a linked bank account or card in a few taps, and the balance updates at once in normal conditions. Linking asks for your bank sign in or card details once, then top ups need only your MoMo PIN. Keeping a modest balance ready avoids top up delays at busy tills. A Monabanq client whose cheque photo keeps failing knows the small fault pattern, where one reader step breaks while the account stays fine.

Cash in points and partner shops also load the wallet for users without a bank link. Withdrawals send money back to the linked bank. Each direction shows its fee before you confirm.

What can you pay with MoMo beyond shop QR codes?

MoMo pays power, water, internet and phone bills, buys bus and movie tickets, and covers online shopping checkouts. It also sends money to friends by phone number. Bills save under nicknames for one tap repeats.

When does a MoMo account get limited or locked?

Accounts that skip the identity check carry low limits, and odd activity can freeze a wallet for review. A lock is not a MoMo outage, and other users keep paying as normal. Finish the ID and face check inside the app to lift limits and clear most review holds.

How does MoMo confirm each payment safely?

Every payment asks for your six digit MoMo PIN, and larger amounts can add a code or a face check. The PIN is separate from your phone lock, so a lost phone does not spend your wallet at once. Never type the PIN on a screen someone sent you through a chat link.

Common MoMo Problems and Fixes

Most MoMo trouble comes from a weak signal at the till, a linked bank that is busy or a verification step left half done. Clear them with these steps in order.

Wait and check the transaction list before paying again

Open the transaction list and find the stuck payment. A processing line means MoMo still works on it, and paying again doubles the charge.

Top up again only after the first top up shows failed

A lost looking top up often sits in the linked bank queue. Check the wallet balance and the bank app first. Retry only after the line shows failed.

Finish the identity check to lift wallet limits

Complete the ID scan and face check in the account section. Verified wallets hold and send far more per day, and the check clears most soft limits.

Clean the camera lens for stubborn QR scans

A smeared lens makes the scanner hunt for the code. Wipe the lens, raise screen brightness and hold the phone steady at a short distance.

Reset a forgotten MoMo PIN with your linked details

Use the forgot PIN path and confirm with the code sent to your number. Set a PIN unlike your phone lock, then test it with a tiny payment.

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Frequently Asked Questions

How do I top up MoMo from my bank account?

Pick top up, choose your linked bank and type the amount. Confirm with your MoMo PIN, and the balance updates right away in normal conditions.

Why was money taken from my bank but my MoMo balance did not change?

The bank debit can land before the wallet credit in busy periods. Check the transaction list for a processing line. Failed lines return to the bank.

What are the MoMo wallet limits for a verified account?

Verified wallets hold and spend far more than basic ones. Your cap shows under limits in the account section. Finish the ID check for the full tier.

Can I send money from MoMo to a bank account?

Yes. Choose bank transfer, type the account number or scan the receiver VietQR. The fee and receiver name show before you confirm with your PIN.

Where do I clear a limit on my MoMo account?

Follow the home screen notice, which usually asks for the ID and face check. For a review hold, in app support names the exact step needed.

Does MoMo charge a fee for paying at shops with QR?

Shop QR payments carry no buyer fee in normal use. Some in app services show a small fee on the confirm screen before you pay.